International Customer Service Association is located in Tucson, AZ. The organization was established in 1987. According to its NTEE Classification (S41) the organization is classified as: Chambers of Commerce & Business Leagues, under the broad grouping of Community Improvement & Capacity Building and related organizations.
For the year ending 12/2019, International Customer Service Association generated $19.7k in total revenue. This represents a relatively dramatic decline in revenue. Over the past 5 years, the organization has seen revenues fall by an average of (5.8%) each year. All expenses for the organization totaled $25.4k during the year ending 12/2019. You can explore the organizations financials more deeply in the financial statements section below.
Form
990EZ
Mission & Program ActivityExcerpts From the 990EZ Filing
TAX YEAR
2019
Describe the Organization's Program Activity:
Part 3
PROMOTING THE DEVELOPMENT AND AWARENESS OF THE CUSTOMERSERVICE PROFESSION THROUGH NETWORKING, EDUCATION, ANDRESEARCH.
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Don Yager President (10/4/18 To Present) | 1 | $0 | |
Deana Leda-Treasurer Director | 1 | $0 | |
Donna Pokoroa-Secretary Director | 1 | $0 | |
George Larribas Director | 1 | $0 | |
Sarah Powell Director | 1 | $0 | |
Mary Ellen Kayden Director | 1 | $0 |
| Statement of Revenue | |
|---|---|
| Total Revenue from Contributions, Gifts, Grants & Similar | $0 |
| Total Program Service Revenue | $3,042 |
| Membership dues | $16,616 |
| Investment income | $0 |
| Gain or Loss | $0 |
| Net Income from Gaming & Fundraising | $0 |
| Other Revenue | $0 |
| Total Revenue | $19,658 |
| Statement of Expenses | |
|---|---|
| Grants and similar amounts paid | $0 |
| Benefits paid to or for members | $0 |
| Salaries, other compensation, and employee benefits | $0 |
| Professional fees and other payments to independent contractors | $19,000 |
| Occupancy, rent, utilities, and maintenance | $0 |
| Printing, publications, postage, and shipping | $0 |
| Other expenses | $6,442 |
| Total expenses | $25,442 |
| Balance Sheet | |
|---|---|
| Cash, savings, and investments | $0 |
| Other assets | $0 |
| Total assets | $0 |
| Total liabilities | $0 |
| Net assets or fund balances | $0 |