Inland Southern California 211

EACH YEAR COMMUNITY CONNECT ASSISTS MEN, WOMEN AND CHILDREN IN NEED. OUR SERVICES INCLUDE: A HELPLINE CRISIS & SUICIDE INTERVENTION PROGRAM, PROVIDING TRAINED COUNSELING 24 HOURS/7 DAYS A WEEK, A 211 RIVERSIDE COUNTY PROGRAM, CONNECTING PEOPLE TO APPROPRIATE COMMUNITY RESOURCES AND INTERVENING IN PROBLEMATIC SITUATIONS BEFORE THE CRISIS STAGE, A TRANSPORTATION ACCESS PROGRAM (TAP), DISTRIBUTING BUS TICKETS THROUGH OTHER AGENCIES FOR THE TRULY NEEDY, DISABLED AND SENIORS, AND AN ALTERNATIVE SENTENCING PROGRAM (ASP) ONE-STOP PROGRAM PROVIDING COURT ORDERED RESTITUTION AND DIVERSION SERVICES FOR CLIENTS.

INLAND SOCAL 211+ PARTNERED WITH RIVERSIDE COUNTY, SAN BERNARDINO COUNTY, CITY OF MORENO VALLEY AND CITY OF SAN BERNARDINO TO ADMINISTER THEIR EMERGENCY RENTAL ASSISTANCE PROGRAMS (ERA). THE ERA PROGRAMS PROVIDED EMERGENCY RENTAL ASSISTANCE FOR UP TO 12 MONTHS OF PAST DUE RENTAL ASSISTANCE AND UTILITY ASSISTANCE FOR LOW-INCOME RESIDENTS AFFECTED FINANCIALLY BY THE COVID19 PANDEMIC. FUNDING PROVIDED ADMINISTRATIVE SUPPORT AND FUNDING TO DISBURSE PAYMENTS TO LANDLORDS ON BEHALF OF APPLICANTS WHO QUALIFIED FOR ASSISTANCE. GUIDELINES FOR QUALIFICATION WERE SET BY THE US DEPT OF TREASURY, STATE OF CALIFORNIA, AND THE INDIVIDUAL MUNICIPALITIES. ISC211+ ALSO PROVIDED SUPPORT TO THE COUNTY OF RIVERSIDE WITH A DEDICATED VACCINE ASSISTANCE LINE TO HELP THOSE WITHOUT ACCESS TO BROADBAND TO BE ABLE TO SCHEDULE COVID19 VACCINE APPOINTMENTS. THIS WAS CRITICAL FOR SENIORS AND THOSE IN RURAL AREAS TO BE ABLE TO RECEIVE LIFE-SAVING VACCINES AT THE BEGINNING OF THE PANDEMIC.

COURT REFERRAL - PLACES COURT ORDERED CLIENTS INTO COMMUNITY SERVICE FOR A SMALL FEE. ADDITIONALLY, CLIENTS ARE LINKED WITH SERVICES THAT CAN HELP PROVIDE WRAP AROUND SERVICES INCLUDE FOOD, RENTAL ASSISTANCE, BENEFITS ENROLLMENT, AND EMPLOYMENT SERVICES.

THE 2-1-1 INITIATIVE CONTINUES TO PROVIDE THE 2-1-1 RESOURCE LINE, WEBSITE AND ONLINE DIRECTORY FOR RESIDENTS AND SERVICE PROVIDERS TO EASILY ACCESS NONPROFIT AND GOVERNMENT AGENCIES IN RIVERSIDE AND SAN BERNARDINO COUNTIES. THE 2-1-1 DATABASE CONTAINS MANY RESOURCES INCLUDING HEALTH CARE, CHILD CARE, VOLUNTEER OPPORTUNITIES, SENIOR SERVICES, EMPLOYMENT, FAMILY SERVICES AND MUCH MORE. INDIVIDUALS CAN DIAL 2-1-1 FOR FREE 24 HOUR COMMUNITY, HEALTH AND SOCIAL SERVICES INFORMATION. 2-1-1 HAS BEEN SET ASIDE BY THE FEDERAL COMMUNICATIONS COMMISSION FOR THE PUBLIC TO EASILLY ACCESS COMMUNITY INFORMATION. CALLERS RECEIVE PERSONALIZED INFORMATION FROM A LIVE COMMUNITY RESOURCE SPECIALIST.HELPLINE IS THE COUNTYS ONLY LOCAL CRISIS AND SUICIDE PREVENTION LINE. CALLERS CAN ACCESS CRISIS TRAINED MENTAL HEALTH SPECIALISTS 24 HOURS A DAY. CRISIS COUNSELORS ARE TRAINED TO RESPOND TO IMMEDIATE AND URGENT NEEDS AND ALSO PROVIDE LINKAGES AND ACCESS TO WRAP AROUND SERVICES INCLUDING BASIC NEEDS, RENTAL ASSISTANCE, FOOD, AND MEDICAL CARE.