Turning Point Community Programs

TURNING POINT COMMUNITY PROGRAMS IS COMMITTED TO EMPOWERING PEOPLE OF ALL AGES AND IDENTITIES TO LIVE THEIR BEST LIFE THROUGH THE DELIVERY OF QUALITY BEHAVIORAL HEALTH AND SOCIAL SERVICES.

FLEXIBLE INTEGRATED TREATMENT (FIT) PROGRAM, FORMERLY KNOWN AS FOCUS, HAS BEEN IN OPERATION SINCE 1999 AND WORKS WITH YOUTH WHO ARE EXPERIENCING EMOTIONAL AND BEHAVIORAL DIFFICULTIES. THE THERAPIST/TREATMENT TEAM MEMBERS, PARTNER WITH YOUTH AND THEIR FAMILIES IN ADDRESSING THEIR STATED NEEDS UTILIZING A FAMILY-FOCUSED, STRENGTH-BASED APPROACH. FIT IS ABLE TO INCREASE OR DECREASE CLINICAL SUPPORTS DEPENDING ON THE LEVEL OF NEED THE YOUTH HAS AT ANY GIVEN TIME. THE PROGRAM PROVIDES INDIVIDUAL, FAMILY, AND GROUP THERAPY, SKILLS TRAINING, ADVOCACY, CASE MANAGEMENT, AND PSYCHIATRIC SUPPORTS. THE PROGRAM ALSO INCORPORATES SPECIFIC EVIDENCE-BASED PRACTICES AS TREATMENT MODALITIES.IN 20/21, THE KAISER TBS PROGRAM SERVED A TOTAL OF 121 UNDUPLICATED CLIENTS. BETWEEN THOSE 121 CLIENTS, THE AVERAGE LENGTH OF SERVICE (IN MINUTES) PER CLIENT WAS APPROXIMATELY 3,317. FURTHER, AT DISCHARGE, 82.7% (N=44) OF CLIENTS SERVED KNEW WAYS TO KEEP CALM (IN COMPARISON TO 69.1% AT INTAKE), 84.5% COULD TELL WHEN THEY BEGIN TO FEEL UPSET/OVERWHELME (COMPARED TO 68.2% AT INTAKE), AND 83.6% FELT THEY KNEW WHAT TO DO SHOULD THEY BECOME UPSET/OVERWHELMED (COMPARED TO 62.3% AT INTAKE).IN THE 20/21 FISCAL YEAR, 509 UNDUPLICATED CLIENTS WERE SERVED. COMPARING 234 CLIENTS WITH BOTH AN INITIAL AND RE-EVALUATION/DISCHARGE CHILD AND ADOLESCENT /NEEDS AND STRENGTHS ASSESSMENTS (CANS), THERE WAS A DECREASE IN THE TOTAL ACTIONABLE ITEMS IN 8 (88.9%) OF THE 9 CATEGORIES IN THE CHILD BEHAVIORAL/EMOTIONAL NEEDS DOMAIN (I.E., PSYCHOSIS, DEPRESSION, ANXIETY, ANGER CONTROL, ETC.). FURTHER, THERE WAS A DECREASE IN THE TOTAL ACTIONABLE ITEMS IN ALL 11 (100.0%) CATEGORIES OF THE LIFE DOMAIN FUNCTIONING DOMAIN (I.E., DEVELOPMENTAL/INTELLECTUAL, DECISION-MAKING, SCHOOL BEHAVIOR, ETC.). OF THE 509 UNIQUE INDIVIDUALS SERVED, 97.2% ACCRUED ZERO PSYCHIATRIC HOSPITALIZATIONS. LASTLY, OF THE 246 DISCHARGES THAT OCCURRED WITHIN THE FISCAL YEAR, THE HIGHEST FREQUENCY (45.9%, N=113) WAS DUE TO THE CLIENT HAVING SUCCESSFULLY COMPLETED SERVICES.IN THE 20/21 FISCAL YEAR, 63 UNDUPLICATED CLIENTS WERE SERVED THROUGH THE SACRAMENTO TBS PROGRAM. AT THE TIME OF DISCHARGE, 76.5% (N=23) OF PARTICIPANTS FELT THAT THEY KNEW WAYS TO KEEP THEMSELVES CALM, 82.7% FELT THAT THEY COULD TELL WHEN THEY BEGIN TO COME UPSET/OVERWHELMED, AND 77.4% FELT THAT THEY KNEW HOW TO HELP THEMSELVES SHOULD THEY BECOME UPSET OR OVERWHELMED. ADDITIONALLY, SACRAMENTO TBS RECEIVED A YOUTH SATISFACTION RATE OF 86.7% WHILE CAREGIVERS GAVE A RATING OF 89.7%.IN THE 20/21 FISCAL YEAR, BRIDGES SERVED A TOTAL OF 40 UNDUPLICATED INDIVIDUALS. OF THESE 40 CLIENTS, ZERO CLIENT WERE PSYCHIATRICALLY HOSPITALIZED, JAILED, OR HOMELESS. FURTHER, ACCORDING TO THE CANS, 100% OF THOSE WITH A RE-EVALUATION/DISCHARGE CANS SHOWED ANY EVIDENCE OF NEEDING SUPPORT WITH RISK BEHAVIORS (I.E., RUNAWAY, DANGER TO OTHERS, OTHER SELF HARM, ETC.) WHEN THERE HAD BEEN EVIDENCE OF THESE ISSUES AT INTAKE.IN THE 20/21 FISCAL YEAR, 50 UNDUPLICATED CLIENTS WERE SERVED THROUGH THE YOLO TBS PROGRAM. THROUGHOUT THE ENTIRE FISCAL YEAR, ONLY 7 CLIENTS ACCRUED JAILS DAYS, HOMELESS DAYS, OR EMERGENCY INTERVENTIONS WHILE SERVED THROUGH THE YOLO TBS PROGRAM. ADDITIONALLY, SACRAMENTO TBS RECEIVED A YOUTH SATISFACTION RATE OF 84.0% WHILE CAREGIVERS GAVE A RATING OF 90.6%.

BETWEEN DECEMBER 2020 AND JUNE 2021, TPCP'S OLDEST CRP WHICH OPENED IN 1992, SERVED A TOTAL OF 46 UNDUPLICATED INDIVIDUALS. OF THE 160 DISCHARGES THAT OCCURRED WITHIN THE REPORTING PERIOD, 64.4% WERE DISCHARGED DO TO HAVING SUCCESSFULLY MET THEIR GOALS. LASTLY, THIS CRP RECEIVED AN OVERALL SATISFACTION RATE OF 94.0%. THE RIO LINDA CRP SERVED 165 UNDUPLICATED INDIVIDUALS AND HAD AN OVERALL SATISFACTION RATE OF 91.9%. THE UC DAVIS CRP (BENDER COURT) SERVED 86 UNDUPLICATED INDIVIDUALS AND HAD AN OVERALL SATISFACTION RATING OF 92.1%. IN THE 20/21 FISCAL YEAR, A TOTAL OF 142 UNDUPLICATED INDIVIDUALS WERE SERVED AT THE HENRIETTA CRP. THOSE 142 CLIENTS WERE SUPPORTED THROUGH LINKAGES MADE TO VARIOUS OUTPATIENT SERVICES SUCH AS SELF-HELP GROUPS, HOUSING RESOURCES, FINANCIAL RESOURCES, AOD SUPPORTS, AND FOOD AND CLOTHING SERVICES. OF THE 108 INDIVIDUALS DISCHARGED WITHIN THE REPORTING PERIOD, 63.3% WERE DISCHARGED DUE TO HAVING SUCCESSFULLY MET THEIR GOALS. LASTLY, THE PROGRAM RECEIVED AN OVERALL SATISFACTION SCORE OF 90.0%.

SINCE NOVEMBER OF 2017, TPCP, IN PARTNERSHIP WITH SACRAMENTO COUNTY, HAS BEEN OPERATING THE FIRST MENTAL HEALTH URGENT CARE CLINIC (MHUCC) IN SACRAMENTO COUNTY. THE MENTAL HEALTH URGENT CARE CLINIC (MHUCC) IS A WALK-IN CLINIC FOR INDIVIDUALS WITH AN URGENT MENTAL HEALTH NEED. THE MHUCC IS A CLIENT-CENTERED PROGRAM THAT FOCUSES ON PROVIDING IMMEDIATE RELIEF TO INDIVIDUALS AND FAMILIES IN DISTRESS. THE PROGRAM INTENDS TO AVERT PSYCHIATRIC EMERGENCY ROOM VISITS AND INVOLUNTARY HOSPITALIZATIONS. THE GOAL OF MHUCC IS TO FOSTER RECOVERY FOR INDIVIDUALS AND FAMILIES THROUGH THE PROMOTION OF HOPE AND WELLNESS. THE CLINIC PROVIDES QUIET ROOMS AS A PLACE FOR INDIVIDUALS AND FAMILIES TO SAFELY AND COMFORTABLY ADDRESS THEIR CRISIS AND DISTRESS, INCLUDING SPECIFIC ROOMS DESIGNED TO MEET THE NEEDS OF CHILDREN, ADOLESCENTS, AND ADULTS. AS A WALK-IN CLINIC, THE MHUCC WELCOMES ANYONE EXPERIENCING MENTAL HEALTH DISTRESS REGARDLESS OF AGE AND ABILITY TO PAY. INDIVIDUALS EXPERIENCING NON-PSYCHIATRIC EMERGENCIES ARE ENCOURAGED TO VISIT THEIR LOCAL EMERGENCY ROOM OR CALL 911.IN THE 20/21 FY, A TOTAL OF 4,292 REFERRALS WERE MADE TO THE MHUCC. 3,842 OF THOSE REFERRALS WERE ACCEPTED FOR A TOTAL OF 2,927 UNDUPLICATED INDIVIDUALS BEING SERVED. WITHIN THE REPORTING PERIOD THE MHUCC PROVIDED 1307 TRIAGE SERVICES, 675 PEER SERVICES, 3667 CLINICAL SERVICES, 2558 NURSING SERVICES, AND 1760 PRESCRIBER SERVICES.

THE ISA SERVED A TOTAL OF 279 UNDUPLICATED INDIVIDUALS WITHIN THE 20/21 FISCAL YEAR. IN THAT REPORTING PERIOD, OF THE 279 INDIVIDUALS SERVED, 67.7% DID NOT ACCRUE PSYCHIATRIC HOSPITAL DAYS, 92.1% DID NOT ACCRUE INCARCERATION DAYS, 93.9% DID NOT ACCRUE HOMELESS DAYS, AND 69.2% DID NOT ACCRUE EMERGENCY INTERVENTIONS. THE PROGRAM RECEIVED AN OVERALL SATISFACTION RATE OF 81.5%.BETWEEN AUGUST 2020 AND JUNE 2021, THE NEWEST TSS PROGRAM LOCATED IN SONOMA COUNTY SERVED 36 UNDUPLICATED INDIVIDUALS. OF THE 36 INDIVIDUALS SERVED, 94.4% ACCRUED ZERO PSYCHIATRIC HOSPITAL DAYS; 100% ACCRUED ZERO HOMELESS DAYS, 100% ACCRUED ZERO JAIL DAYS, AND 83.3% ACCRUED ZERO EMERGENCY INTERVENTIONS. FURTHER, PRE/POST COMPARISONS REVOLVING AROUND 6 MONTHS OF SERVICES REVEALED CLIENTS REQUIRED LESS SUPPORT WITH MANAGING THEIR FINANCIAL RESOURCES, TRANSPORTATION, AND MEDICATION.IN THE 20/21 FISCAL YEAR, PATHWAYS SERVED A TOTAL OF 369 UNDUPLICATED INDIVIDUALS. IN THAT TIME PERIOD, OF THE 369 INDIVIDUALS SERVED, 88.9% DID NOT ACCRUE PSYCHIATRIC HOSPITAL DAYS, 93.2% DID NOT ACCRUE INCARCERATION DAYS, 79.7% DID NOT ACCRUE HOMELESS DAYS, AND 93.2% DID NOT ACCRUE EMERGENCY INTERVENTIONS. ADDITIONALLY, THE PROGRAM RECEIVED AN OVERALL SATISFACTION RATE OF 78.6%.IN THE 20/21 FISCAL YEAR, THE TSS SOUTH SITE LOCATED IN SACRAMENTO SERVED 100 UNDUPLICATED INDIVIDUALS. OF THE 100 INDIVIDUALS SERVED, 86% ACCRUED ZERO PSYCHIATRIC HOSPITAL DAYS; 94% ACCRUED ZERO HOMELESS DAYS, 98% ACCRUED ZERO JAIL DAYS, AND 91% ACCRUED ZERO EMERGENCY INTERVENTIONS. THE PROGRAM ALSO RECEIVED AN OVERALL SATISFACTION RATE OF 96.3%. THE TSS NORTH SITE, ALSO LOCATED IN SACRAMENTO, SERVED 89 UNDUPLICATED INDIVIDUALS. OF THE 89 INDIVIDUALS SERVED, 83.1% ACCRUED ZERO PSYCHIATRIC HOSPITAL DAYS; 95.5% ACCRUED ZERO HOMELESS DAYS, 97.8% ACCRUED ZERO JAIL DAYS, AND 82.0% ACCRUED ZERO EMERGENCY INTERVENTIONS. THE PROGRAM ALSO RECEIVED AN OVERALL SATISFACTION RATE OF 92.9%.IN THE 20/21 FY, THE ROSIN RST SERVED A TOTAL OF 1,214 UNDUPLICATED INDIVIDUALS. 95.8% OF ENROLLED CLIENTS ACCRUED ZERO PSYCHIATRIC HOSPITALIZATIONS. 80.1% WERE ALSO SUCCESSFULLY LINKED WITH A PRIMARY CARE PROVIDER. THE MADISON RST SERVED A TOTAL OF 645 UNDUPLICATED INDIVIDUALS. 95.9% OF ENROLLED CLIENTS ACCRUED ZERO PSYCHIATRIC HOSPITALIZATIONS. 78.2% WERE ALSO SUCCESSFULLY LINKED WITH A PRIMARY CARE PROVIDER. AS LOCATION WAS NOT INDICATED ON THE SATISFACTION SURVEYS, OUTCOMES WERE COMBINED FOR BOTH SITES. 88.3% OF THE CLIENTS SERVED WOULD RECOMMEND THE PROGRAM'S SERVICES TO A FRIEND OR FAMILY MEMBER. ADDITIONALLY, 86.9% FELT THAT STAFF BELIEVED THEY COULD GROW, CHANGE, AND RECOVER. THE PROGRAM RECEIVED AN OVERALL SATISFACTION RATE OF 80.4%.IN THE 20/21 FY, HAT SERVED A TOTAL OF 5,463 UNDUPLICATED CLIENTS. A TOTAL OF 28,056 NEEDS WERE IDENTIFIED AMONG THE 5,463 UNDUPLICATED INDIVIDUALS SERVED. NEEDS WERE ADDRESSED THROUGH LINKAGES WITH APPROPRIATE RESOURCES THROUGHOUT THE COMMUNITY INCLUDING BUT NOT LIMITED TO ALCOHOL AND DRUG (AOD) SERVICES, BENEFITS, HOUSING, MENTAL HEALTH SERVICES, AND ASSISTANCE WITH ACQUIRING VITAL DOCUMENTS SUCH AS BIRTH CERTIFICATES AND SOCIAL SECURITY PAPERWORK.