Community Of Hope Inc

COMMUNITY OF HOPE WORKS TO IMPROVE HEALTH AND END FAMILY HOMELESSNESS TO MAKE WASHINGTON, DC MORE EQUITABLE.

HEALTH SERVICES - COMMUNITY OF HOPE WORKS TO IMPROVE HEALTH OUTCOMES IN WASHINGTON, DC, BY PROVIDING QUALITY, AFFORDABLE, AND ACCESSIBLE PRIMARY HEALTHCARE WITH A FOCUS ON SERVING THE UNINSURED AND UNDERINSURED IN OUR COMMUNITY. AS A FEDERALLY QUALIFIED COMMUNITY HEALTH CENTER, COH PROVIDES MEDICAL, DENTAL, AND EMOTIONAL WELLNESS SERVICES AT THREE HEALTH CENTERS AND EMOTIONAL WELLNESS SERVICES AT A COMMUNITY RESOURCE HUB TO ALL PERSONS REGARDLESS OF THEIR ABILITY TO PAY. IN 2021, COH SERVED 13,072 UNIQUE PATIENTS IN OVER 60,000 VISITS IN MEDICAL, DENTAL, EMOTIONAL WELLNESS AND CARE MANAGEMENT VISITS. ADDITIONALLY, THE ORGANIZATION PROVIDED 11,889 COVID-19 TESTS TO THE COMMUNITY AND 11,029 VACCINATIONS FOR STAFF, PATIENTS, AND COMMUNITY MEMBERS. TELEHEALTH WAS EXPANDED AND INTEGRATED INTO THE MODEL OF CARE. THE LARGEST HEALTH CENTER, CONWAY HEALTH AND RESOURCE CENTER (CHRC) PROVIDES MEDICAL, DENTAL, AND EMOTIONAL WELLNESS SERVICES IN WARD 8, FILLING A CRITICAL GAP IN A COMMUNITY THAT HAS BEEN HISTORICALLY UNDER-RESOURCED. SIMILARLY, MEDICAL, DENTAL, AND EMOTIONAL WELLNESS ARE PROVIDED AT THE MARIE REED HEALTH CENTER (MRHC) IN WARD 1, WHICH IS ALSO THE REFUGEE HEALTH SCREENING AND IMMUNIZATION CENTER FOR DC. THE FAMILY HEALTH AND BIRTH CENTER (FHBC), LOCATED IN WARD 5, PROVIDES PRIMARY MEDICAL CARE AND EMOTIONAL WELLNESS AND IS KNOWN FOR ITS ROBUST APPROACH TO ADDRESSING GAPS IN HEALTH OUTCOMES FOR BLACK WOMEN AND CHILDREN. SUPPORTING FAMILIES THROUGH THE PRENATAL AND POSTPARTUM STAGES, THE PROGRAM OFFERS THE CENTERINGPREGNANCY GROUP PRENATAL CARE, CARE COORDINATION, DOULAS, TRANSPORTATION, LABOR AND DELIVERY, AND A HOST OF OUR SUPPORTS. THROUGHOUT 2021, COH UNDERWENT CONSTRUCTION FOR A RELOCATION AND EXPANSION OF THE FHBC. IN 2021, THE PUBLIC PHASE OF THE CAPITAL CAMPAIGN RAISED ABOUT $1.5 MILLION TOWARDS THE CAMPAIGN TOTAL OF $11.7 MILLION IN PRIVATE FUNDS AND A $600,000 GOVERNMENT GRANT. THE COMMONS AT STANTON SQUARE CONTINUED AS A CRITICAL COMMUNITY RESOURCE HUB FOR EMOTIONAL WELLNESS, HOMELESSNESS PREVENTION, THE BABY AND ME PLACE-BASED CARE COORDINATION PROGRAM FOR PREGNANT PEOPLE. SCHOOL-BASED MENTAL HEALTH SERVICES CONTINUED IN 2021 AT THREE HIGH-NEED ELEMENTARY SCHOOLS.THE HEALTH CENTERS ARE PATIENT-CENTERED MEDICAL HOMES. PATIENT SUPPORT PROGRAMS ARE CRITICAL, INCLUDING A HOME VISITING PROGRAM FOR FAMILIES WITH YOUNG CHILDREN. THROUGH THIS PROGRAM, CASE MANAGERS EDUCATE PARENTS ABOUT INFANTS AND TODDLERS' PHYSICAL AND EMOTIONAL DEVELOPMENT AND CONNECT FAMILIES TO RESOURCES. WE HAVE CONTINUED TO PROVIDE A ROBUST CARE COORDINATION PROGRAM TO SUPPORT PREGNANT PATIENTS, PATIENTS WITH MULTIPLE CHRONIC DISEASES, AND REFUGEES.COH CONTINUES TO SERVE A LARGELY LOW-INCOME POPULATION. 90% OF PATIENTS (WITH INCOME REPORTED) LIVE AT OR BELOW 200% OF THE FPL, WHILE 88% HAVE MEDICAID, MEDICARE, OR DC ALLIANCE, OR ARE UNINSURED. AMONG PATIENTS WHO REPORTED THIS INFORMATION, 97% ARE PEOPLE OF COLOR AND 65% ARE FEMALE.

HOUSING FOR FAMILIES EXPERIENCING HOMELESSNESS - COMMUNITY OF HOPE (COH) WORKS TO END HOMELESSNESS FOR FAMILIES BY OFFERING SERVICES AT ALL LEVELS OF THE HOMELESSNESS CONTINUUM OF CARE INCLUDING HOMELESSNESS PREVENTION, SHELTER, AND TWO PERMANENT HOUSING SOLUTIONS. IN 2021, COH SERVED 1,244 FAMILIES, INCLUDING 3,896 PEOPLE. HOMELESSNESS PREVENTION SERVICES ASSISTED 675 FAMILIES, AND 95% OF THE CASES DID NOT END UP IMMEDIATELY IN SHELTER. IN TOTAL, FAMILY SHELTER PROGRAMS (GIRARD, HOPE, AND THE TRIUMPH) SERVED 140 FAMILIES WITH CHILDREN. WITH FEWER FAMILIES BECOMING HOMELESS, COH LAUNCHED A PILOT PROGRAM CALLED BRIDGE HOUSING AT THE GIRARD STREET (WARD 1) SHELTER. FOCUSED ON ADULTS WITHOUT CHILDREN WHO ARE PREPARING FOR THEIR OWN APARTMENTS BUT LIVING ON THE STREETS OR IN MASS SHELTERS, THIS PROGRAM MOVED THE FIRST 7 CLIENTS IN ITS FIRST MONTH (DECEMBER 2021). ADDITIONALLY, COH IMPLEMENTS TWO PERMANENT HOUSING SOLUTIONS: PERMANENT SUPPORTIVE HOUSING (PSH) FOR CHRONICALLY HOMELESS FAMILIES; AND RAPID RE-HOUSING (RRH) FOR FAMILIES WITH LOWER BARRIERS TO HOUSING STABILITY, BUT WHO STILL NEED SHORT-TERM RENTAL ASSISTANCE AND SUPPORT. BETWEEN THESE PROGRAMS, SUPPORTIVE SERVICES FOR FAMILIES INCLUDE CASE MANAGEMENT, EMPLOYMENT SERVICES, MENTORING, LIFE SKILLS CLASSES, AND ACTIVITIES FOR THE CHILDREN. IN 2021, 269 FAMILIES WERE SERVED IN SCATTERED-SITE TRADITIONAL RRH PROGRAM WHILE A NEWER YOUNG FAMILIES RRH PROGRAM SERVED 75 FAMILIES AND PROVIDED AN EXTRA LAYER OF PARENTING SUPPORT, LIFE SKILLS, EMPLOYMENT AND EDUCATION ACCESS, AND DIRECT CASH ASSISTANCE, WHERE NEEDED. THE PSH PROGRAM INCLUDES BOTH SCATTERED-SITE AND SITE-BASED HOUSING FOR 225 FAMILIES. THE SITE-BASED PSH PROGRAMS ARE IN WARD 8 MISSISSIPPI AVENUE APARTMENTS, ARCHER PARK, PARKWAY OVERLOOK, AND THE TRIO AND ARE CONTRACTED TO SERVE 53 TOTAL HOUSEHOLDS, WHEREAS SCATTERED SITE PSH PROGRAM SUPPORTS 168 FAMILIES. RRH HAS KEPT 97% OF ITS FAMILIES FROM RETURNING TO SHELTER WITHIN TWO YEARS OF PROGRAM EXIT. PSH HAD A SUCCESS RATE OF 99% IN ENDING HOMELESSNESS FOR FAMILIES.

COMMUNITY IMPACT AND EVALUATION - THE BELLEVUE FAMILY SUCCESS CENTER (FSC) OPERATED OUT OF THE CONWAY HEALTH AND RESOURCE CENTER IN WARD 8, CONNECTING FAMILIES EXPERIENCING HARDSHIPS WITH EXISTING GOVERNMENT AND COMMUNITY RESOURCES TO MEET THEIR INDIVIDUAL NEEDS. OVER THE PAST YEAR, THE FAMILY SUCCESS CENTER SERVED OVER 250 PEOPLE THROUGH THE SUPPORT OF TWO FAMILY SUCCESS SPECIALISTS WHO HELP COMMUNITY MEMBERS NAVIGATE CRISES. ON AVERAGE, MORE THAN 8 OUT OF 10 OF THE FAMILIES SUPPORTED AT THE BELLEVUE FAMILY SUCCESS CENTER ARE NEW FAMILIES, AND THE CENTER HAS MET APPROXIMATELY 99% OF SERVICE REQUESTS. HOUSING AND HOUSING SUPPORTS ARE THE MOST REQUESTED SERVICE, FOLLOWED BY FOOD, MEDICAL, AND EMOTIONAL WELLNESS RESOURCES. THIS EFFORT IS ONE OF THE KEY WAYS THE ORGANIZATION IS INTEGRATING ITS CORE PROGRAMMING. OTHER INITIATIVES INCLUDE PROVIDING PERINATAL CARE COORDINATION TO PREGNANT FAMILIES IN HOUSING AND EMOTIONAL WELLNESS COUNSELING TO FAMILIES EXPERIENCING HOMELESSNESS. UNDER THE GUIDANCE OF THE FSC'S COMMUNITY ADVISORY COUNCIL, COH SUB-GRANTED TO FOUR ORGANIZATIONS TO PROVIDE A WIDE RANGE OF PROGRAMS AND SERVICES TO OUR FAMILIES, INCLUDING ART THERAPY; MEDITATION; YOUTH DEVELOPMENT ACTIVITIES; COOKING CLASSES; YOGA; AND FAMILY ENGAGEMENT ACTIVITIES, AMONG OTHERS. COH CONTINUED TO EXPAND ITS COMMUNITY IMPACT AND EVALUATION TEAM. WORKING WITH EXTERNAL PARTNERS, NEW APPROACHES FOR PROGRAM EVALUATION ARE BEING IMPLEMENTED. ADDITIONALLY A DATA HUB WORKING ACROSS DEPARTMENTS STREAMLINES HOW DATA IS SHARED AMONG KEY STAKEHOLDERS. ADDITIONALLY, TO DEVELOP THE INFRASTRUCTURE FOR EVALUATING THE IMPACT OF TARGETED HEALTH SUPPORTS INTEGRATED INTO ITS HOUSING PROGRAMS, THE ORGANIZATION WORKED WITH HEALTH QUALITY MANAGEMENT STAFF ON OVERCOMING DATA COLLECTION CHALLENGES AND DEVELOPED SYSTEMS FOR SHARING INFORMATION. OVERALL, THIS DEPARTMENT IS WORKING TO EXPAND EVALUATION THROUGHOUT THE ORGANIZATION'S WORK.