Solari Inc

SOLARI PARTNERS WITH COMMUNITIES TO PROVIDE SOLUTIONS THAT IMPROVE PUBLIC ACCESS TO LOCAL SERVICES AND RESOURCES.

CALL CENTER - THE CALL CENTER AND WARM LINE RECEIVED 406,178 CALLS DURING THE FISCAL YEAR ENDED SEPTEMBER 30, 2021. TRAINED CRISIS INTERVENTION SPECIALISTS ARE AVAILABLE AROUND THE CLOCK, EVERY DAY OF THE YEAR TO PROVIDE TRIAGE AND SUPPORT SERVICES. THE CRISIS LINE ASSISTS INDIVIDUALS IN DEALING WITH CONCERNS ABOUT A LOVED ONE, DEALING WITH DIFFICULT RELATIONSHIPS, TALKING ABOUT THOUGHTS OF SUICIDE, ARRANGING COUNSELING, PROVIDING EMOTIONAL SUPPORT TO CHILDREN WHO HAVE BEEN REMOVED FROM THEIR HOMES, STABILIZING VIOLENT OR THREATENING SITUATIONS, PRESENTING OPTIONS FOR DEALING WITH OTHER URGENT SITUATIONS, AND HELPING TO IDENTIFY RESOURCES FOR CARE.

ELIGIBILITY CARE SERVICES - SOLARI ADMINISTERS THE SERIOUSLY MENTAL ILL ELIGIBILTY DETERMINATION PROGRAM ACROSS ARIZONA BY EVALUATING WHETHER APPLICANTS MEET DIAGNOSTIC AND FUNCTIONAL CRITERIA TO RECEIVE COMPREHENSIVE COMMUNITY BASED MENTAL HEALTH CARE.

2-1-1 ARIZONA TRANSFORMS LIVES BY LINKING INDIVIDUALS AND FAMILIES TO VITAL COMMUNITY SERVICES. THROUGHOUT ARIZONA, 2-1-1 FULFILLS SERVICE REQUESTS AND REFERRALS FOR HEALTH AND HUMAN SERVICES THROUGH THEIR CALL CENTER AND WEBSITE.

4) HOMELESS MANAGMENT INFORMATION SYSTEMS (HMIS) IS A LOCAL INFORMATION TECHNOLOGY SYSTEM, USED TO COLLECT CLIENT-LEVEL DATA AND DATA ON THE PROVISION OF HOUSING AND SERVICES TO HOMELESS INDIVIDUALS, FAMILIES AND PERSONS AT RISK OF HOMELESSNESS. HMIS WORKS WITH THE MARICOPA COUNTY AND ARIZONA BALANCE OF STATE CONTINUUMS OF CARE.THE TRAGEDY RESPONSE VEHICLE (TRV) IS A CUSTOMIZED CLASS-A MOTORHOME THAT IS USED AS A MOBILE VESSEL FOR CARE AND COORDINATION OF SERVICES. THE VEHICLE CAN SELF-SUSTAINABLY OPERATE UP TO 72 HOURS ANYWHERE IN THE STATE OF ARIZONA. IT HAS THREE SEPARATE MEETING SPACES THAT OFFER PRIVACY AND COMFORTABLE SEATING FOR CLIENTS AND EMPLOYEES TO ENGAGE IN BEHAVIORAL HEALTHCARE, RESOURCE REFERRAL NAVIGATION, PUBLIC HEALTH SERVICES, AND GENERAL COORDINATION WORK. THE VEHICLE IS MEANT TO FULFILL A GAP IN SERVICE CAPABILITY DURING PUBLIC HEALTH EMERGENCIES, COMMUNITY OUTREACH, CRITICAL INCIDENTS, AND DISASTERS BY ALLOWING THESE SERVICES TO BE OFFERED ONSITE. THE ORGANIZATION ALSO PARTNERS WITH OTHER SERVICE PROVIDERS LACKING A MOBILE FACILITY TO ALLOW THEM TO WORK IN PARALLEL WITH THE ORGANIZATION'S EMPLOYEES TO PROVIDE SERVICES IN REMOTE OR OTHERWISE UNDERSERVED COMMUNITIES.THE CONTACT TRACING PROGRAM PROVIDES SUPPORT TO REDUCE THE SPREAD OF COVID-19 IN OUR COMMUNITIES BY PROVIDING FOLLOW-UP, INFORMATION AND REFERRAL SERVICES TO THOSE WHO HAVE TESTED POSITIVE FOR COVID-19 OR BEEN IN CONTACT WITH SOMEONE WHO HAS TESTED POSITIVE FOR COVID-19. THE ONGOING COVID-19 PANDEMIC HAS PROVIDED MULTIPLE OPPORTUNITIES FOR 2-1-1 TO CONTINUE PROVIDING VITAL SERVICES TO OUR COMMUNITIES INCLUDING THE COVID-19 HOTLINE, CONTACT TRACING EFFORTS AND THE ARIZONA DEPARTMENT OF HEALTH SERVICES' COMPLIANCE HOTLINE. IT ALSO AFFORDED THE OPPORTUNITY TO CREATE THE NEW PROMOTORES LINE, A SPANISH-SPEAKING HOTLINE TO ASSIST THE LATINX COMMUNITY WITH COVID-19 VACCINE NAVIGATION.

CALL CENTER - THE CALL CENTER AND WARM LINE RECEIVED 406,178 CALLS DURING THE FISCAL YEAR ENDED SEPTEMBER 30, 2021. TRAINED CRISIS INTERVENTION SPECIALISTS ARE AVAILABLE AROUND THE CLOCK, EVERY DAY OF THE YEAR TO PROVIDE TRIAGE AND SUPPORT SERVICES. THE CRISIS LINE ASSISTS INDIVIDUALS IN DEALING WITH CONCERNS ABOUT A LOVED ONE, DEALING WITH DIFFICULT RELATIONSHIPS, TALKING ABOUT THOUGHTS OF SUICIDE, ARRANGING COUNSELING, PROVIDING EMOTIONAL SUPPORT TO CHILDREN WHO HAVE BEEN REMOVED FROM THEIR HOMES, STABILIZING VIOLENT OR THREATENING SITUATIONS, PRESENTING OPTIONS FOR DEALING WITH OTHER URGENT SITUATIONS, AND HELPING TO IDENTIFY RESOURCES FOR CARE.

ELIGIBILITY CARE SERVICES - SOLARI ADMINISTERS THE SERIOUSLY MENTAL ILL ELIGIBILTY DETERMINATION PROGRAM ACROSS ARIZONA BY EVALUATING WHETHER APPLICANTS MEET DIAGNOSTIC AND FUNCTIONAL CRITERIA TO RECEIVE COMPREHENSIVE COMMUNITY BASED MENTAL HEALTH CARE.

2-1-1 ARIZONA TRANSFORMS LIVES BY LINKING INDIVIDUALS AND FAMILIES TO VITAL COMMUNITY SERVICES. THROUGHOUT ARIZONA, 2-1-1 FULFILLS SERVICE REQUESTS AND REFERRALS FOR HEALTH AND HUMAN SERVICES THROUGH THEIR CALL CENTER AND WEBSITE.

4) HOMELESS MANAGMENT INFORMATION SYSTEMS (HMIS) IS A LOCAL INFORMATION TECHNOLOGY SYSTEM, USED TO COLLECT CLIENT-LEVEL DATA AND DATA ON THE PROVISION OF HOUSING AND SERVICES TO HOMELESS INDIVIDUALS, FAMILIES AND PERSONS AT RISK OF HOMELESSNESS. HMIS WORKS WITH THE MARICOPA COUNTY AND ARIZONA BALANCE OF STATE CONTINUUMS OF CARE.THE TRAGEDY RESPONSE VEHICLE (TRV) IS A CUSTOMIZED CLASS-A MOTORHOME THAT IS USED AS A MOBILE VESSEL FOR CARE AND COORDINATION OF SERVICES. THE VEHICLE CAN SELF-SUSTAINABLY OPERATE UP TO 72 HOURS ANYWHERE IN THE STATE OF ARIZONA. IT HAS THREE SEPARATE MEETING SPACES THAT OFFER PRIVACY AND COMFORTABLE SEATING FOR CLIENTS AND EMPLOYEES TO ENGAGE IN BEHAVIORAL HEALTHCARE, RESOURCE REFERRAL NAVIGATION, PUBLIC HEALTH SERVICES, AND GENERAL COORDINATION WORK. THE VEHICLE IS MEANT TO FULFILL A GAP IN SERVICE CAPABILITY DURING PUBLIC HEALTH EMERGENCIES, COMMUNITY OUTREACH, CRITICAL INCIDENTS, AND DISASTERS BY ALLOWING THESE SERVICES TO BE OFFERED ONSITE. THE ORGANIZATION ALSO PARTNERS WITH OTHER SERVICE PROVIDERS LACKING A MOBILE FACILITY TO ALLOW THEM TO WORK IN PARALLEL WITH THE ORGANIZATION'S EMPLOYEES TO PROVIDE SERVICES IN REMOTE OR OTHERWISE UNDERSERVED COMMUNITIES.THE CONTACT TRACING PROGRAM PROVIDES SUPPORT TO REDUCE THE SPREAD OF COVID-19 IN OUR COMMUNITIES BY PROVIDING FOLLOW-UP, INFORMATION AND REFERRAL SERVICES TO THOSE WHO HAVE TESTED POSITIVE FOR COVID-19 OR BEEN IN CONTACT WITH SOMEONE WHO HAS TESTED POSITIVE FOR COVID-19. THE ONGOING COVID-19 PANDEMIC HAS PROVIDED MULTIPLE OPPORTUNITIES FOR 2-1-1 TO CONTINUE PROVIDING VITAL SERVICES TO OUR COMMUNITIES INCLUDING THE COVID-19 HOTLINE, CONTACT TRACING EFFORTS AND THE ARIZONA DEPARTMENT OF HEALTH SERVICES' COMPLIANCE HOTLINE. IT ALSO AFFORDED THE OPPORTUNITY TO CREATE THE NEW PROMOTORES LINE, A SPANISH-SPEAKING HOTLINE TO ASSIST THE LATINX COMMUNITY WITH COVID-19 VACCINE NAVIGATION.