White Plains Hospital Medical Center

TO OFFER HIGH QUALITY, ACUTE HEALTH CARE AND PREVENTIVE MEDICAL CARE TO ALL PEOPLE WHO LIVE IN, WORK IN, OR VISIT WESTCHESTER COUNTY AND ITS SURROUNDING AREAS.

WHITE PLAINS HOSPITAL CENTER ("THE HOSPITAL") IS A 292-BED ACUTE CARE NOT-FOR PROFIT HOSPITAL SERVING THE HEALTHCARE NEEDS OF PEOPLE WHO LIVE IN, WORK IN OR VISIT WESTCHESTER COUNTY, NEW YORK AND ITS SURROUNDING AREAS. ALL CARE AND SERVICES ARE PROVIDED WITHOUT REGARD TO RACE, COLOR, CREED, NATIONAL ORIGIN, AGE, SEXUAL ORIENTATION OR ABILITY TO PAY. THE HOSPITAL HAS A TRADITION OF EXCELLENCE THAT HAS EARNED IT AN OUTSTANDING REPUTATION FOR HIGH-QUALITY PATIENT CARE AND MEANINGFUL IMPACT IN THE COMMUNITY. THROUGHOUT ITS 130-YEAR HISTORY, THE HOSPITAL HAS CONTINUED TO RAISE THE BAR FOR MODERN, SOPHISTICATED HEALTHCARE, DELIVERING INNOVATIVE, CUTTING-EDGE THERAPIES AND THE HIGHEST QUALITY CARE IN A CONVENIENT AND COMFORTABLE SETTING. OUR OVER 5,000 EMPLOYEES PRIDE THEMSELVES ON PROVIDING COMPASSIONATE CARE EVERY DAY TO THE PATIENTS THEY SERVE. OUR PARTNERSHIP WITH MONTEFIORE HAS HELPED TO ACCELERATE OUR GROWTH AND ABILITY TO PROVIDE OUR COMMUNITY WITH ADVANCED CARE, CLOSE TO HOME. WITH ACCESS TO EXPANDED RESEARCH STUDIES AND CLINICAL TRIALS FOR OUR ONCOLOGY PATIENTS, A GROWING NUMBER OF CONTINUING MEDICAL EDUCATION OPPORTUNITIES FOR OUR PHYSICIANS AND OTHER PROVIDERS, AND THE MONTEFIORE EINSTEIN CARDIAC SURGERY PROGRAM AT WHITE PLAINS HOSPITAL, THE PARTNERSHIP HAS STRENGTHENED BOTH ORGANIZATIONS, FOSTERED SEAMLESS COLLABORATION AMONG CLINICIANS, AND HAS INSPIRED US TO CONTINUE TO ADVANCE THE LEVEL OF CARE WE PROVIDE. THE HOSPITAL PROVIDES ACUTE INPATIENT AND EMERGENCY CARE, AS WELL AS A COMPREHENSIVE ARRAY OF OUTPATIENT SERVICES. KEY CLINICAL PROGRAMS INCLUDE MATERNITY, WHICH OFFERS A LEVEL III INTENSIVE NEONATAL CARE UNIT; CARDIAC SERVICES INCLUDING CARDIAC CATHETERIZATION LABORATORIES PERFORMING LIFESAVING EMERGENCY AND ELECTIVE ANGIOPLASTY, AS WELL AS CARDIAC ABLATION AND OTHER INNOVATIVE ELECTROPHYSIOLOGY PROCEDURES. IN ADDITION, THE MONTEFIORE EINSTEIN CARDIAC SURGERY PROGRAM, HAS EXCEEDED NATIONAL BENCHMARKS FOR PATIENT OUTCOMES. ADDITIONAL CENTERS OF EXCELLENCE INCLUDE ONCOLOGY; ORTHOPEDICS; STROKE CARE; AND SPECIALIZED SURGICAL SERVICES INCLUDING ROBOTIC, VASCULAR AND BARIATRIC, AS WELL AS A SEIZURE DIAGNOSTIC CENTER AND A WOUND CARE CENTER. IN 2022, THE HOSPITAL OPENED A MODERN AND EXPANDED 12-BED INTENSIVE CARE UNIT LEVERAGING ADVANCED TECHNOLOGY AND INNOVATIVE DESIGN TO SUPPORT THE GROWING NUMBER OF PATIENTS WITH COMPLEX NEEDS. ITS CRITICAL CARE TEAM CARES FOR MORE THAN 2,000 PATIENTS EACH YEAR. IN ADDITION, TO SUPPORT ITS NEUROINTERVENTIONAL PROGRAM, THE HOSPITAL OPENED A HYBRID OPERATING ROOM IN 2022, A STATE-OF-THE-ART SUITE OFFERING BIPLANE ANGIOGRAPHY, WHICH ENABLES THE NEUROINTERVENTIONAL TO PERFORM COMPLEX PROCEDURES, INCLUDING THROMBECTOMIES, THE GOLD STANDARD IN STROKE CARE. THE HOSPITAL'S EMERGENCY DEPARTMENT IS THE BUSIEST IN WESTCHESTER COUNTY, WITH MORE THAN 70,000 PATIENT VISITS ANNUALLY. THE EMERGENCY DEPARTMENT UTILIZES A TEAM-BASED APPROACH TO PROVIDE EMERGENCY CARE EFFECTIVELY AND EFFICIENTLY TO ALL PATIENTS. THE EMERGENCY DEPARTMENT IS A VITAL SERVICE TO THOSE LIVING, WORKING AND VISITING WESTCHESTER COUNTY AND PROVIDES NEEDED EMERGENT CRITICAL CARE 24 HOURS A DAY, 365 DAYS OF THE YEAR. DESPITE THE PRIMARY CARE AND OUTREACH PROGRAMS AVAILABLE THROUGH THE HOSPITAL AND OTHERS SERVING THE COMMUNITY, FOR MANY UNINSURED AND UNDERINSURED, WHITE PLAINS HOSPITAL'S EMERGENCY ROOM IS THEIR PRIMARY SOURCE OF ACCESSING HEALTHCARE SERVICES. FOLLOWING A RECENT REDESIGN TO STREAMLINE PATIENT CARE, DOOR-TO-PROVIDER TIMES WERE REDUCED FROM AN AVERAGE OF 22 MINUTES TO JUST 10 MINUTES. IN ADDITION, THE HOSPITAL CONTINUED TO EXPAND ITS "WPH CARES" PATIENT DISCHARGE CALL PROGRAM TO ENSURE A SMOOTH TRANSITION TO CARE OUTSIDE OF THE HOSPITAL. ITS ACCESS CENTER HANDLED MORE THAN 300,000 PHONE CALLS IN THE FIRST EIGHT MONTHS OF 2022, A 100% INCREASE FROM THE PRIOR YEAR PERIOD. IN 2022, WHITE PLAINS HOSPITAL WAS ONCE AGAIN RECOGNIZED WITH VARIOUS AWARDS AND ACCREDITATIONS, INCLUDING: . AWARDED FIVE-STAR QUALITY RATING FROM THE CENTERS FOR MEDICARE & MEDICAID SERVICES (CMS), THE HIGHEST DISTINCTION OFFERED BY THE FEDERAL AGENCY. WHITE PLAINS HOSPITAL IS THE ONLY HOSPITAL IN WESTCHESTER COUNTY AND ONE OF ONLY EIGHT IN NEW YORK STATE TO RECEIVE FIVE STARS . UNDERWENT METICULOUS JOINT COMMISSION REVIEW AS A PRECURSOR TO ACHIEVING 3-YEAR ACCREDITATION . RECOGNIZED AS A "BEST REGIONAL HOSPITAL" BY U.S. NEWS & WORLD REPORT, THE HIGHEST RANKING FOR ALL WESTCHESTER HOSPITALS AND THE ONLY HOSPITAL IN THE COUNTY TO RECEIVE THIS ACCOLADE FOR FOUR CONSECUTIVE YEARS . ONE OF ONLY FOUR IN NEW YORK STATE AND JUST 148 IN THE NATION TO BE NAMED TO THE LIST OF "BEST HOSPITALS IN AMERICA" BY MONEY . RECOGNIZED AS A WORLD'S BEST HOSPITAL BY NEWSWEEK . RECEIVED AN "A" RATING FROM THE LEAPFROG GROUP FOR SAFETY FOR THE 7TH CONSECUTIVE PERIOD. ALSO NAMED A 2022 TOP GENERAL HOSPITAL AND REMAIN THE ONLY HOSPITAL IN WESTCHESTER TO ACHIEVE THESE DISTINCTIONS . RADIATION ONCOLOGY DEPARTMENT RECERTIFIED BY AMERICAN COLLEGE OF RADIATION ONCOLOGY . LABORATORY RECERTIFIED BY THE AMERICAN ASSOCIATION OF BLOOD BANKS (AABB), AMERICAN COLLEGE OF PATHOLOGISTS (CAP) . WOMEN'S IMAGING DEPARTMENT RECERTIFIED ACCORDING TO THE MAMMOGRAPHY QUALITY STANDARDS ACT (MQSA) . CENTER FOR CANCER CARE REACCREDITED BY COMMISSION ON CANCER . EARNED A "GREAT PLACE TO WORK" CERTIFICATION FOR THE SECOND TIME . JOINT REPLACEMENT AND SPINE PROGRAM OFFICIALLY RECEIVED CERTIFICATION BY THE JOINT COMMISSION FOR THE FIRST TIME . BARIATRIC PROGRAM ACHIEVED A COMPREHENSIVE CARE ACCREDITATION BY THE AMERICAN COLLEGE OF SURGEONS (ACS) METABOLIC AND BARIATRIC SURGERY ACCREDITATION AND QUALITY IMPROVEMENT PROGRAM (MBSAQIP), IN PARTNERSHIP WITH THE AMERICAN SOCIETY FOR METABOLIC AND BARIATRIC SURGERY (ASMBS) . NAMED AN ACS NSQIP MERITORIOUS HOSPITAL . ONE OF JUST 259 HOSPITALS NATIONWIDE TO BE RECOGNIZED BY MONEY AND THE LEAPFROG GROUP AMONG THE "BEST HOSPITALS FOR ETHICAL BILLING" . NICU AWARDED PRESS GANEY'S "GUARDIAN OF EXCELLENCE" AWARD FOR THE THIRD TIME FOR PATIENT EXPERIENCE SCORES IN THE 95TH PERCENTILE OR ABOVE . EARNED EXEMPLAR STATUS FOR 2022 FROM NICHE (NURSES IMPROVING CARE FOR HEALTHSYSTEM ELDERS), THE PREMIER PROGRAM INDICATING A HOSPITAL'S COMMITMENT TO EXCELLENCE IN THE CARE OF PATIENTS 65 YEARS AND OLDER . AWARDED THE OUTSTANDING PATIENT EXPERIENCE AWARDT FROM HEALTHGRADES FOR THE 7TH TIME; PLACING WPH IN THE TOP 10% OF HOSPITALS NATIONWIDE FOR PATIENT EXPERIENCE . JOINT REPLACEMENT AND SPINE PROGRAM OFFICIALLY CERTIFIED BY THE JOINT COMMISSION . CERTIFIED AS A "GREAT PLACE TO WORK" . RECEIVED A "LGBTQ+ HEALTHCARE EQUALITY TOP PERFORMER" DESIGNATION BY THE HUMAN RIGHTS CAMPAIGN . RECOGNIZED SINCE 2005 WITH THE AMERICAN HEART ASSOCIATION/AMERICAN STROKE ASSOCIATION'S (AHA/ASA) GET WITH THE GUIDELINES-STROKE GOLD PLUS QUALITY ACHIEVEMENT AWARD, AS WELL AS TARGET: STROKE HONOR ROLL ELITE AND TARGET: TYPE 2 DIABETES HONOR ROLL CITATIONS. ALSO AWARDED THE GET WITH THE GUIDELINES- HEART FAILURE SILVER PLUS WITH HONOR ROLL, AND TARGET: TYPE 2 DIABETES HONOR ROLL QUALITY ACHIEVEMENT AWARD FOR ITS COMMITMENT TO MANAGING HEART FAILURE IN PATIENTS, AND THE MISSION: LIFELINE GOLD ACHIEVEMENT AWARD FOR IMPLEMENTING SPECIFIC QUALITY IMPROVEMENT MEASURES TO TREAT PATIENTS WHO SUFFER SEVERE HEART ATTACKS. THE HOSPITAL IS ALSO DEDICATED TO THE WELLNESS OF ITS COMMUNITY AND CONDUCTS A VARIETY OF COMMUNITY-FOCUSED EDUCATIONAL PROGRAMS THAT CONCENTRATE ON PREVENTION AND OVERALL WELLBEING. THESE PROGRAMS INCLUDE COMMUNITY LECTURES, ESSENTIAL SCREENINGS AND EDUCATIONAL EVENTS. WHITE PLAINS HOSPITAL WAS THE FOUNDER OF THE HEALTHY COMMUNITY INITIATIVE (HCI) TASKFORCE. THE HCI IS A COLLABORATIVE EFFORT WITH THE CITY OF WHITE PLAINS, THE MINISTERS FELLOWSHIP COUNCIL, THE WHITE PLAINS HOUSING AUTHORITY AND THE WHITE PLAINS SCHOOL DISTRICT, AS WELL AS OTHER STAKEHOLDERS IN THE COMMUNITY WHO TOGETHER OFFER FREE PROGRAMS AND RESOURCES PROMOTING HEALTHY BEHAVIORS AND DISEASE PREVENTION. EACH YEAR THE HOSPITAL APPLIES FOR AND RECEIVES A GRANT FROM THE COLLEGE OF AMERICAN PATHOLOGISTS (CAP FOUNDATION) TO HOST A "SEE, TEST & TREAT" PROGRAM. SEE, TEST, & TREAT IS A FREE CANCER-SCREENING AND HEALTH-EDUCATION PROGRAM THAT BRINGS THE POWER OF DIAGNOSTIC MEDICINE TO WOMEN IN UNDERSERVED COMMUNITIES. IN A SINGLE DAY, UNINSURED AND UNDERINSURED WOMEN CAN RECEIVE A PELVIC EXAM, A PAP TEST WITH SAME DAY RESULTS, A SCREENING MAMMOGRAM (IF ELIGIBLE), CONNECTION TO FOLLOW-UP CARE, INTERPRETIVE SERVICES, TRANSLATED EDUCATIONAL MATERIALS, AND A HEALTHY MEAL. IN 2022, THIS EFFORT OFFERED 59 WOMEN FREE BREAST AND CERVICAL CANCER SCREENINGS - A 15% INCREASE FROM THE PRIOR YEAR. IN ADDITION, THE HOSPITAL HOSTED ITS ANNUAL NEIGHBORHOOD HEALTH FAIR, PROVDING FREE HEALTH SCREENINGS AND EDUCATION TO OVER 150 COMMUNITY MEMBERS. THE HOSPITAL'S FAMILY HEALTH CENTER AND FEEDING WESTCHESTER PARTNERED TO ESTABLISH A FOOD PHARMACY PROGRAM FOR THOSE PATIENTS SUFFERING WITH FOOD INSECURITY. EVERY PATIENT AT WHITE PLAINS HOSPITAL'S FAMILY HEALTH