Union Station Homeless Services

UNION STATION HOMELESS SERVICES PROVIDES HOMELESS ADULTS AND FAMILIES WITH THE SUPPORT AND RESOURCES THEY NEED TO ACHIEVE SELF-SUFFICIENCY. SERVICES INCLUDE MEALS, SHELTER, CAREER DEVELOPMENT, BENEFITS ADVOCACY, RENTAL/UTILITY ASSISTANCE, AFFORDABLE HOUSING RESOURCES, AND OUTREACH AND CARE COORDINATION.

OUTREACH INTAKE & ASSESSMENTUNION STATION COORDINATES HOMELESS SERVICES ACROSS THE SAN GABRIEL VALLEY (SPA 3). ALONG WITH MORE THAN 130 LOCAL PARTNERS, WE PROVIDE STREET OUTREACH; INTAKE AND ASSESSMENT; CONNECTION TO SERVICES; CARE COORDINATION; AND HOUSING NAVIGATION, HOUSING PLACEMENT, AND RETENTION ASSISTANCE. WE ALSO PROVIDE HOMELESS PREVENTION SERVICES FOR FAMILIES AND INDIVIDUALS AT IMMINENT RISK FOR HOMELESSNESS.COORDINATED ENTRY SYSTEMSONCE WE CONNECT WITH PEOPLE LIVING OUTDOORS, WE WORK TO MAKE THE SYSTEMS AS ACCESSIBLE AS POSSIBLE TO THOSE WHO ARE IN CRISIS AND EXPERIENCING COMPLEX CHALLENGES AND BARRIERS TO HOUSING. AS THE DESIGNATED LEAD AGENCY FOR THE REGION'S ADULT COORDINATED ENTRY SYSTEM (CES), WE CONNECT THE MOST VULNERABLE PEOPLE FIRST TO SAFE AND AFFORDABLE SUPPORTIVE HOUSING.THE FAMILY COORDINATED ENTRY SYSTEM (CES-F) IS THE PRIMARY POINT OF ENTRY FOR FAMILIES SEEKING SERVICES WHO ARE EXPERIENCING HOMELESSNESS OR AT IMMINENT RISK OF BECOMING UNHOUSED. WE HAVE SPECIALLY TRAINED STAFF TO WORK WITH FAMILIES, WITH OFFICES IN IRWINDALE, PASADENA, AND POMONA.ADDITIONALLY, OUR HOSPITAL LIAISON AND THREE PATIENT NAVIGATORS WORK WITH THOSE WHO ARE FREQUENT USERS OF THE HOSPITAL SYSTEM TO PROVIDE CASE MANAGEMENT AND HOUSING REFERRALS. IN THE CITY OF PASADENA, WE ARE THE TEAM LIAISON FOR THE PASADENA POLICE DEPARTMENT HOPE (HOMELESS OUTREACH PSYCHIATRIC EVALUATION) TEAM AND OUR STAFF ARE EMBEDDED WITHIN THE PASADENA FIRE AND PUBLIC HEALTH DEPARTMENT'S PORT (PASADENA OUTREACH RESPONSE TEAM).MULTI DISCIPLINARY TEAMSOUR MULTI DISCIPLINARY TEAMS CONDUCT OUTREACH IN THE COMMUNITY TO ENGAGE WITH UNHOUSED COMMUNITY MEMBERS IN STREETS, PARKS, AROUND PUBLIC TRANSPORTATION, AND OTHER OUTDOOR SPACES. TO BEST ADDRESS THE NEEDS OF THESE HIGHLY VULNERABLE COMMUNITY MEMBERS, THESE TEAMS INCLUDE SUBSTANCE USE SPECIALISTS, MENTAL HEALTH CLINICIANS, AND PEER SPECIALISTS WHO HAVE LIVED EXPERIENCE. ENHANCING THE WORK OF OUR MULTI DISCIPLINARY TEAMS, WE PARTNER WITH THE UNIVERSITY OF SOUTHERN CALIFORNIA KECK SCHOOL OF MEDICINE STREET MEDICINE TEAM, WHO PROVIDE MEDICAL EXPERTISE, ASSESSMENTS, TESTING, AND PRIMARY HEALTHCARE SERVICES FOR INDIVIDUALS ON THE STREET.IMPACT: HELPED MORE THAN 3,800 PEOPLE FIND SHELTER, HOUSING, AND SERVICES.

INTERIM AND PERMANENT HOUSINGINTERIM HOUSING THE DRIVERS OF HOMELESSNESS ARE AS VARIED AS THE NEEDS OF THE INDIVIDUAL. FOR MANY, THE FIRST STEP ON THEIR PATH TO PERMANENT HOUSING IS INTERIM HOUSING. WE OFFER A VARIETY OF INTERIM HOUSING OPTIONS WITH WRAPAROUND SERVICES TO SUPPORT PEOPLE WHILE THEY REBUILD THEIR LIVES AND FIND STABILITY.THE ADULT CENTER, OUR OLDEST EXISTING PROGRAM, WAS BUILT IN 1989 IN PASADENA. IT HAS 56 BEDS AND SEPARATE MEN'S AND WOMEN'S DORMITORIES. IN THE PAST WE HAVE OFFERED A WIDE VARIETY OF SUPPORTIVE SERVICES TO BOTH RESIDENTS AND DAY PATRONS, INCLUDING OUR COMMUNITY MEALS AND SHOWERS PROGRAMS, ON-SITE PRIMARY HEALTH CARE, AND EMERGENCY OVERNIGHT SHELTER. WE HAVE TEMPORARILY REDUCED BED COUNTS DURING COVID AND ARE UTILIZING MOTEL ROOMS TO ENSURE UNINTERRUPTED SERVICE TO THOSE IN NEED. WE HAVE PAUSED OUR SHOWERS AND MEALS PROGRAMS FOR NONRESIDENTS DURING THE PANDEMIC.THE FAMILY CENTER IS A NURTURING, HOME-LIKE ENVIRONMENT THAT OFFERS SANCTUARY FOR APPROXIMATELY 200 HOMELESS CHILDREN AND PARENTS IN A TYPICAL YEAR. FAMILIES RECEIVE SAFE AND SECURE HOUSING, THREE NUTRITIOUS MEALS PER DAY, CARE COORDINATION SERVICES, AND WRAPAROUND SUPPORTS SUCH AS PARENTING CLASSES, BUDGETING, AND FINANCIAL LITERACY.PROJECT HOMEKEY IS THE STATE OF CALIFORNIA'S COVID-19 RESPONSE TO PROTECTING CALIFORNIANS EXPERIENCING HOMELESSNESS WHO ARE AT HIGH RISK FOR SERIOUS ILLNESS. PROJECT HOMEKEY HOTELS ARE PURCHASED BY A COMBINATION OF FEDERAL AND STATE FUNDS. THESE HOTELS WILL SERVE AS INTERIM HOUSING FOR THREE YEARS, AFTER WHICH THEY WILL BE TURNED INTO PERMANENT SUPPORTIVE HOUSING. WE OPENED TWO PROJECT HOMEKEY HOTELS IN EL SERENO IN MARCH 2021. ALMOST 100 PEOPLE MOVED FROM THE LOCAL ENCAMPMENTS INTO THE CASA LUNA AND HUNTINGTON VILLAS.OUR HOTELS WERE NAMED BY POPULAR DEMAND! OUR RESIDENTS SUGGESTED NAMES AND VOTED FOR THE ONES THEY LIKED BEST!UNION STATION ALSO SUPPORTS HUNDREDS OF FAMILIES IN NEED OF INTERIM HOUSING WITH MOTEL VOUCHERS, WHICH OFFER A PRIVATE ENVIRONMENT THAT MAY BETTER MEET THEIR NEEDS UNTIL THEY ARE ABLE TO ATTAIN PERMANENT HOUSING.IMPACT: PROVIDED 989 PEOPLE WITH SAFE EMERGENCY AND BRIDGE HOUSING, INCLUDING PROJECT ROOMKEY.PERMANENT HOUSING OUR PERMANENT HOUSING PROGRAMS PROVIDE SAFE, AFFORDABLE, AND PRIVATE APARTMENTS, AS WELL AS ON-SITE SUPPORT SERVICES FOR LONG-TERM STABILITY. RESIDENTS IN ALL PERMANENT SUPPORTIVE HOUSING LOCATIONS PAY 30% OF THEIR INCOME TO THE PROPERTY MANAGER AS A CONDITION OF THEIR HOUSING VOUCHER. SOME OF OUR FAMILIES AND INDIVIDUALS ONLY NEED SHORT TERM ASSISTANCE. WE USE AN INNOVATIVE RAPID RE-HOUSING APPROACH TO HELP LOCATE AND RETAIN HOUSING AS WELL AS PROVIDE TEMPORARY RENTAL SUPPORT, IF NEEDED. BASED ON THEIR NEEDS, CLIENTS ARE ENROLLED IN EITHER THE FAMILY SOLUTIONS PROGRAM, THE RAPID REHOUSING PROGRAM, OR THE RECOVERY REHOUSING PROGRAM, A COVID-19 RECOVERY PLAN.FOR CLIENTS WHO WOULD BENEFIT FROM A MORE LONG-TERM APPROACH, WE OFFER ON-SITE SUPPORTIVE SERVICES AND CARE COORDINATION TO AID IN RETAINING THEIR PERMANENT HOUSING. WE OFFER SERVICES AT OUR FACILITIES INCLUDING INTENSIVE CASE MANAGEMENT, REFERRALS, AND BENEFITS ADVOCACY.O EUCLID VILLA IS A 14-UNIT APARTMENT BUILDING WHERE FAMILIES HAVE PRIVATE UNITS WITH KITCHENSO MARV'S PLACE PROVIDES 19 UNITS OF AFFORDABLE HOUSING FOR FORMERLY HOMELESS FAMILIESO CENTENNIAL PLACE OFFERS 142 SINGLE-ROOM OCCUPANCY APARTMENTS FOR VERY LOW INCOME ADULTSWE ALSO OFFER SEVERAL SCATTERED-SITE HOUSING PROGRAMS THAT LINK INDIVIDUALS WITH HOUSING VOUCHERS AND SERVICES THROUGHOUT THE COMMUNITIES OF THE SAN GABRIEL VALLEY.O HOLLY STREET HOUSING LINKS CHRONICALLY HOMELESS ADULTS AND FAMILIES WITH COMMUNITY HOUSING RESOURCESO HOUSING FOR HEALTH PROVIDES ON-SITE SPECIALIZED CARE SERVICES TO CHRONICALLY HOMELESS ADULTS WITH COMPLEX HEALTH ISSUESO THE LOS ANGELES COUNTY DEVELOPMENT AUTHORITY (LACDA) PROGRAM PROVIDES PERMANENT SUPPORTIVE HOUSING ALONG WITH COMPREHENSIVE SUPPORTIVE SERVICES AT SCATTERED-SITE LOCATIONS IN THE SAN GABRIEL VALLEY.IMPACT: SUCCESSFULLY HELPED 785 PEOPLE MOVE FROM HOMELESSNESS TO HOUSING WITH A 97% RETENTION RATE.

EMPLOYMENT & COMMUNITY REINTEGRATION SOURCES CAREER DEVELOPMENT HAS HELPED PEOPLE OVERCOME POVERTY AND HOMELESSNESS BY CONNECTING THEM TO MEANINGFUL EMPLOYMENT.WE OFFER A MULTIDISCIPLINARY APPROACH FOR OUR CLIENTS, AS WELL AS LOW INCOME AND UNHOUSED JOB SEEKERS REFERRED BY OUR PARTNER AGENCIES. WE ASSIST WITH ALL ASPECTS OF A JOB SEARCH, FROM HOW TO EFFECTIVELY USE THE INTERNET TO RESUME WRITING AND INTERVIEW TECHNIQUES. AS PART OF THE SOURCES CAREER DEVELOPMENT/JOB CLUB, A JOB DEVELOPER CREATES CUSTOMIZED CAREER PLANS FOR EACH INDIVIDUAL. SERVICES INCLUDE EVERYTHING FROM CAREER COUNSELING TO ASSISTANCE WITH SHORT-TERM TRAINING, ID CARDS, AND CLOTHING, SHOES, UNIFORMS, AND TOOLS.BENEFITS OF WORKING WITH SOURCES CANDIDATES INCLUDINGSKILLS MATCHING, MOTIVATED WORKERS, FREE PLACEMENT, AND RETENTION SERVICESSOURCES IS HELPING TO ACHIEVE COMMUNITY AND SOCIAL AND ECONOMIC GROWTH THROUGH REBUILDING OUR COMMUNITY, ONE HIRE AT A TIME.IMPACT: HELPED 98 JOB SEEKERS SECURE AND RETAIN EMPLOYMENT THROUGH OUR PROGRAMS.

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