Ombudsman Services Of San Mateo County Inc

Organization Overview

Ombudsman Services Of San Mateo County Inc is located in Redwood City, CA. The organization was established in 2001. According to its NTEE Classification (P80) the organization is classified as: Centers to Support the Independence of Specific Populations, under the broad grouping of Human Services and related organizations. As of 06/2022, Ombudsman Services Of San Mateo County Inc employed 12 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Ombudsman Services Of San Mateo County Inc is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.

For the year ending 06/2022, Ombudsman Services Of San Mateo County Inc generated $1.2m in total revenue. This represents relatively stable growth, over the past 7 years the organization has increased revenue by an average of 5.5% each year. All expenses for the organization totaled $1.1m during the year ending 06/2022. While expenses have increased by 3.6% per year over the past 7 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.

Mission & Program ActivityExcerpts From the 990 Filing

TAX YEAR

2022

Describe the Organization's Mission:

Part 3 - Line 1

TO INVESTIGATE SUSPECTED ABUSE OF THE ELDERLY IN LONG-TERM CARE FACILITIES.

Describe the Organization's Program Activity:

Part 3 - Line 4a

COMPLAINT INVESTIGATION AND FACILITY MONITORING: STATE CERTIFIED OMBUDSMEN MONITOR FACILITIES FOR QUALITY OF CARE, QUALITY OF LIFE AND VIOLATION OF RESIDENTS' RIGHTS. IN 2021-2022 FISCAL YEARS, THE FOLLOWING FACILITIES WERE INCLUDED IN ITS JURISDICTION: 17 NURSING HOMES WITH 1,703 BEDS243 RESIDENTIAL CARE FACILITIES FOR THE ELDERLY WITH 5,274 BEDS, 35 INTERMEDIATE CARE FACILITIES WITH 198 BEDS 109 ADULT DAY FACILITIES FOR THE DEVELOPMENTALLY DISABLED WITH 774 CLIENTS 25 ADULT DAY HEALTH CARE PROGRAMS WITH 1,234 CLIENTS 5 SOCIAL REHAB FACILITIES WITH 66 CLIENTSTOTAL OF 441 FACILITIES WITH 9,278 CLIENTS. OMBUDSMEN MADE A TOTAL OF 9,278 VISITS TO THE FACILITIES AND INVESTIGATED AND CLOSED 959 CASES ENCOMPASSING 1064 COMPLAINTS.


RECRUITMENT AND TRAINING: THE PROGRAM PROVIDES TRAINING TO VOLUNTEERS TO OBTAIN AND MAINTAIN STATE CERTIFICATION. THE TRAINING PROGRAM INCLUDES 36 HOURS OF CLASSROOM TRAINING FOLLOWED BY AN INTERNSHIP PERIOD OF APPROXIMATELY 10 DAYS DUE TO THE COVID VIRUS. DURING THE INTERNSHIP THE STUDENT OMBUDSMEN ARE PROVIDED WITH HANDS-ON GUIDANCE ON HOW TO MONITOR FACILITIES; ACCEPT, INVESTIGATE AND DOCUMENT THEIR FINDINGS. IN ADDITION WE PROVIDE 2 HOURS OF ON-GOING TRAINING FOR ALL OMBUDSMEN EACH MONTH. DURING FY 2021-2022 WE TRAINED AND CERTIFIED 6 NEW OMBUDSMEN WHO ACTIVELY JOINED OUR TEAM IN THE FIELD, BRINGING THE NUMBER UP TO 28 VOLUNTEER FIELD OMBUDSMEN ACTIVE IN THE PROGRAM. DURING THE YEAR, 28 STATE-CERTIFIED OMBUDSMEN PROVIDED A TOTAL OF 3,149 VOLUNTEER HOURS OVER THE ONE YEAR PERIOD, VALUED AT ABOUT $89,634. IN ADDITION WE PROVIDED 12 TWO HOUR TRAINING SESSIONS THROUGHOUT THE YEAR TO ALL OMBUDSMEN WHO MUST ATTEND 12 HOURS OF ONGOING TRAINING EACH YEAR TO MAINTAIN STATE CERTIFICATION.


COMMUNITY EDUCATION AND ADVOCACY: OMBUDSMAN SERVICES CONTRIBUTE TO THE OVERALL HEALTH LITERACY OF RESIDENTS IN SAN MATEO COUNTY THROUGH ITS EDUCATIONAL OUTREACH. IN FY 2021-2022 WE ACCOMPLISHED THE FOLLOWING:- HELD 95 COMMUNITY EDUCATION EVENTS EDUCATING THE GENERAL PUBLIC ON LONG-TERM CARE, THE ROLE OF THE OMBUDSMAN AND OTHER RELATED ISSUES. - PROVIDED INDIVIDUAL CONSULTATION TO 1,323 PEOPLE SEEKING INFORMATION ON OUR SERVICES OR OTHER AGING ISSUES - CONDUCTED 15 IN-SERVICE EDUCATIONAL EVENTS FOR FACILITY STAFF AND PROVIDED 1,345 CONSULTATION HOURS TO STAFF MEMBERS


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Board, Officers & Key Employees

Name (title)Compensation
Bernadette Mellott
Executive Director
$122,600
Monika Lee
Vice President
$0
Denis Fama
Director
$0
Bob Montevaldo
Director
$0
Cindy Safe
Secretary/treasurer
$0
Mitchell Bailey
President
$0

Financial Statements

Statement of Revenue
Federated campaigns$0
Membership dues$0
Fundraising events$0
Related organizations$0
Government grants $838,445
All other contributions, gifts, grants, and similar amounts not included above$107,731
Noncash contributions included in lines 1a–1f $0
Total Revenue from Contributions, Gifts, Grants & Similar$946,176
Total Program Service Revenue$0
Investment income $67,381
Tax Exempt Bond Proceeds $0
Royalties $0
Net Rental Income $0
Net Gain/Loss on Asset Sales $89,784
Net Income from Fundraising Events $0
Net Income from Gaming Activities $0
Net Income from Sales of Inventory $0
Miscellaneous Revenue$0
Total Revenue $1,192,975

Grants Recieved

Over the last fiscal year, we have identified 5 grants that Ombudsman Services Of San Mateo County Inc has recieved totaling $66,200.

Awarding OrganizationAmount
Woodlawn Foundation

San Mateo, CA

PURPOSE: OMBUDSMAN SERVICES IN SAN MATEO COUNTY

$50,000
The Palo Alto Community Fund

Palo Alto, CA

PURPOSE: GENERAL OPERATING SUPPORT

$10,000
Touchpoint Foundation

Pennington, NJ

PURPOSE: UNRESTRICTED GENERAL

$5,000
Twinkle International Foundation

Fremont, CA

PURPOSE: CONTRIBUTION TO OMBUDSMAN FOR SUPPORT IN MONITORING SENIOR HOMES FROM SENIOR ABUSE

$1,000
Bank Of America Charitable Foundation Inc

Charlotte, NC

PURPOSE: OPERATIONAL SUPPORT

$200
View Grant Recipient Profile

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