Family Bridges Inc

TO EMPOWER THE MOST VULNERABLE, THE YOUNG, THE ELDERLY, IMMIGRANTS, THOSE WITH HEALTH CONDITIONS, AND THOSE WITH LIMITED ENGLISH PROFICIENCY, ESPECIALLY IN THE ASIAN COMMUNITY TO LEAD SELF-SUFFICIENT, INDEPENDENT LIVES.

HONG FOOK ADULT DAY HEALTH CARE AND HONG FOOK CENTER - HARRISON STREET: HONG FOOK COMMUNITY-BASED ADULT SERVICES (CBAS) SERVE A VULNERABLE POPULATION OF FRAIL ELDERLY AND ADULTS WITH CHRONIC MEDICAL OR MENTAL HEALTH CONDITIONS, COGNITIVE IMPAIRMENT, AND/OR DISABILITIES. THE MISSION OF HONG FOOK CBAS IS TO PROMOTE THE OPTIMAL PHYSICAL, EMOTIONAL AND SOCIAL WELL-BEING OF OUR PARTICIPANTS AND THEIR CAREGIVERS; TO MINIMIZE HOSPITALIZATIONS, AND TO DELAY OR PREVENT NURSING HOME PLACEMENT. OUR LOCALLY-BASED SERVICES PLAY A VITAL ROLE IN THE HOME AND COMMUNITY BASED SERVICES. THEY INCLUDE INDIVIDUALIZED, COMPREHENSIVE, AND CULTURALLY SENSITIVE SERVICES AS FOLLOWS: - CONTINUE ON SCH O

HONG FOOK CENTER - HARRISON STREET SERVES MONOLINGUAL CHINESE AND VIETNAMESE PARTICIPANTS.

COMMUNITY HEALTH HOME: THE COMMUNITY HEALTH HOME PROGRAM IS COMPRISED OF THREE PRIMARY COMPONENTS. FIRST, WE ARE AN ACCREDITED COMMUNITY-BASED CARE MANAGEMENT ENTITY WITH THE TWO MEDI-CAL MANAGED CARE PLANS OF ALAMEDA COUNTY. THE PROGRAM PROVIDES COMPREHENSIVE CARE MANAGEMENT AND CARE COORDINATION SERVICES TO THE MOST AT-RISK MEDI-CAL POPULATION - THOSE WHO EXPERIENCE BEHAVIORAL HEALTH ISSUES, HOUSELESSNESS, SUBSTANCE USE, AND/OR MULTIPLE CHRONIC DISEASES. WE PARTNER WITH OUR CLIENTS TO IMPROVE THEIR OVERALL HEALTH AND WELL-BEING. CHH STAFF CONNECT CLIENTS TO NEEDED SERVICES AND RESOURCES FOR WHICH CLIENT IS ELIGIBLE; CONTINUE ON SCH O

LAKE MERRITT CHILD CARE CENTER: OUR VISION IS TO CREATE A SAFE, NURTURING, AND ENRICHING LEARNING ENVIRONMENT FOR YOUNG STUDENTS. LMCC SUPPORTS THEIR SOCIAL, INTELLECTUAL, AND PHYSICAL DEVELOPMENT. WITH THE DEDICATION OF OUR TEACHERS, EDUCATIONAL CURRICULUMS IN BOTH ENGLISH AND CHINESE, AND ENGAGING ACTIVITIES, WE PROVIDE STUDENTS WITH A RICH MULTICULTURAL, BILINGUAL LEARNING EXPERIENCE. OUR GOAL IS TO EQUIP OUR STUDENTS WITH THE TOOLS FOR SCHOOL READINESS AND SUCCESS IN LIFE. LAKE MERRITT CHILD CARE CENTER SERVES STUDENTS AGES 2 TO 5 IN OUR CHILDCARE PROGRAM AND SCHOOL-AGE IN THE AFTER-SCHOOL PROGRAM. WE ALSO OFFER A MANDARIN LANGUAGE CLASS SATURDAY MORNINGS TO STUDENTS AGES 5 AND UP. DURING THE SUMMER, WE OPERATE A SUMMER PROGRAM FOR STUDENTS AGE 5 TILL FIRST-GRADE ENTRY. DUE TO COVID-19, WE TEMPORARILY CLOSED OUR CHILDCARE CENTER TO ENSURE THE HEALTH AND SAFETY OF OUR STUDENTS AND STAFF. WE KEPT CONTINUAL CONTACT WITH PARENTS AND PROVIDED OUR STUDENTS WITH LESSONS AND CLASSWORK VIA EMAIL. IN FEBRUARY 2021, WE REOPENED OUR CHILDCARE AND AFTER-SCHOOL PROGRAMS WITH EXTRA HEALTH AND SAFETY PROTOCOLS. WE HAVE TEMPORARILY SUSPENDED OUR SATURDAY CHINESE CLASSES UNTIL FURTHER NOTICE. DURING THIS TIME, WE CONTINUED TO WORK DILIGENTLY WITH OUR STAFF AND THE STATE COMMUNITY CARE LICENSING DIVISION TO OPEN OUR NEW 12TH STREET LOCATION. SOCIAL SERVICES UNIT: DURING THE PANDEMIC, WE CALLED OUR CLIENTS REGULARLY TO CHECK IF THEY HAVE ANY QUESTIONS OR CONCERNS WITH THEIR BENEFITS, INSURANCE, ETC. AND WE REMINDED THEM TO COMPLETE THEIR CENSUS AND INSTRUCTED THEM STEP BY STEP HOW TO DO IT BY PHONE OR ONLINE. THE CLIENTS WERE IMPRESSED WITH OUR SERVICES. IF OUR CLIENTS DID NOT ANSWER THE CALLS DURING THE DAY, WE CALLED THEM IN THE EVENINGS OR IN THE WEEKENDS. WE WANTED TO MAKE SURE OUR CLIENTS WERE SAFE AND IF THEY HAD ANY URGENT MATTERS THAT NEED OUR ASSISTANCE IMMEDIATELY. WE ALSO OFFERED IN-PERSON SERVICES BY APPOINTMENTS WITH SAFETY PRECAUTIONS. HONG LOK SENIOR CENTER: WE CALLED CLIENTS REGULARLY TO GIVE THEM UPDATES OF COVID-19 AND CHECKED IF THEY HAD ANY CONCERNS. WE ENCOURAGED THE CLIENTS TO CALL AT LEAST TWO OF THEIR FRIENDS EACH DAY AND LET US KNOW IF THEIR FRIENDS NEED ANY ASSISTANCE FROM US. WE WORKED WITH MERCY BROWN BAG PROGRAM IN PROVIDING GROCERY BAGS TWICE A MONTH TO ABOUT 150 SENIORS. WE ALSO PARTNERSHIP WITH LEGAL ASSISTANCE FOR SENIORS BY SCHEDULING APPOINTMENTS FOR OUR CLIENTS TO HAVE A PHONE APPOINTMENT WITH THE STAFF ATTORNEY. DUE TO THE PANDEMIC, WE WORKED WITH WORLD CENTRAL KITCHEN AND OTHER ORGANIZATIONS IN DISTRIBUTING MEALS TO THE SENIORS. VISITING PROGRAM: WE CALLED THE VOLUNTEERS REGULARLY TO CHECK IN ON THEM AND FOLLOWED UP WITH THEIR CLIENTS' CONDITIONS. THE VOLUNTEERS DID NOT MAKE HOME VISITS DURING THE PANDEMIC, BUT THEY MADE WELLNESS CALLS TO THEIR CLIENTS DAILY. SOME VOLUNTEERS PERFORMED "NON-CONTACT IN PERSON VISIT", WHERE THEY VISITED THEIR CLIENTS THROUGH THE WINDOW OR THE FRONT DOOR WITHOUT MAKING CONTACT. CLIENTS WERE TOUCHED WITH THIS SWEET GESTURE.