John Muir Health

JOHN MUIR HEALTH IS DEDICATED TO IMPROVING THE HEALTH OF THE COMMUNITIESWE SERVE WITH QUALITY AND COMPASSION.

HOSPITAL SERVICES - GENERAL MEDICINE AND SURGERYTHE CORE OF JOHN MUIR HEALTH'S SERVICE TO THE COMMUNITY IS IN ITS GENERAL MEDICINE AND SURGERY PROGRAM, WHICH PROVIDES COMPREHENSIVE CARE FROM EMERGENCY TO HIGH LEVEL CRITICAL CARE TO DISCHARGE SUPPORT AND HOME HEALTH PATIENTS WITH A VARIETY OF CONDITIONS. JOHN MUIR MEDICAL CENTER, WALNUT CREEK SERVES AS THE ONLY COUNTY-DESIGNATED TRAUMA CENTER FOR THE AREA, WORKING CLOSELY WITH LOCAL EMERGENCY SERVICES LEADERS. THE JOHN MUIR HEALTH TRAUMA CENTER RECEIVED THE AMERICAN COLLEGE OF SURGEON'S COMMITTEE ON TRAUMA UNCONDITIONAL RE-VERIFICATION AS A LEVEL II TRAUMA CENTER. NATIONAL RECOGNITIONS RECEIVED IN 2021 INCLUDE: (1) RECOGNITION OF JOHN MUIR HEALTH, WALNUT CREEK MEDICAL CENTER BY U.S. NEWS & WORLD REPORT FOR THE 15TH YEAR IN A ROW AS ONE OF "AMERICA'S BEST HOSPITALS". DIABETES & ENDOCRINOLOGY, GYNECOLOGY, ORTHOPEDICS AND PULMONOLOGY & LUNG SURGERY SERVICES AT THE WALNUT CREEK MEDICAL CENTER WERE RECOGNIZED AS AMONG THE TOP 50 IN THE UNITED STATES, (2) RECOGNITION BY U.S. NEWS & WORLD REPORT OF SIX SERVICES COMBINED AND 17 ADULT PROCEDURES AND CONDITIONS COMBINED AS HIGH PERFORMING AT JOHN MUIR HEALTH'S WALNUT CREEK AND CONCORD MEDICAL CENTERS, (3) U.S. NEWS AND WORLD REPORT ALSO RANKED THE WALNUT CREEK MEDICAL CENTER #2 AND CONCORD MEDICAL CENTER #3 OUT OF NEARLY 50 HOSPITALS IN THE SAN FRANCISCO METRO AREA BASED ON PATIENT SURVIVAL, PATIENT SAFETY, AND CARE-RELATED FACTORS SUCH AS NURSING AND PATIENT SERVICES, AND REPUTATION. THE TWO HOSPITALS WERE ALSO RANKED #10 AND #16 IN CALIFORNIA OUT OF 400 ACUTE CARE HOSPITALS, (4) JOHN MUIR HEALTH'S CONCORD AND WALNUT CREEK MEDICAL CENTERS ALSO EARNED THE DESIGNATION OF BEST REGIONAL HOSPITALS BY U.S. NEWS & WORLD REPORT - TWO OF JUST 531 HOSPITALS (JUST 11% OF THE HOSPITAL EVALUATED) TO ACHIEVE THIS DESIGNATION NATIONWIDE, (5) THE WALNUT CREEK MEDICAL CENTER WAS NAMED ONE OF AMERICA'S 100 BEST HOSPITALS FOR PULMONARY CARE BY HEALTHGRADES AND RECEIVED CLINICAL EXCELLENCE AWARDS FOR CORONARY INTERVENTION AND JOINT REPLACEMENT, (6) THE CONCORD MEDICAL CENTER WAS RECOGNIZED BY HEALTHGRADES AS ONE OF AMERICA'S TOP 50 HOSPITALS FOR CARDIAC SURGERY FOR THE THIRD STRAIGHT YEAR, ONE OF AMERICA'S TOP 100 HOSPITALS FOR JOINT REPLACEMENT FOR THE THIRD STRAIGHT YEAR AND RECEIVED A PATIENT SAFETY EXCELLENCE AWARD FOR PREVENTING INFECTIONS, MEDICAL ERRORS AND OTHER PREVENTABLE COMPLICATIONS FOR THE SECOND STRAIGHT YEAR, (7) COMBINED, THE TWO MEDICAL CENTERS HAD 9 FIVE-STAR RATINGS FROM HEALTHGRADES FOR SERVICES, PROCEDURES AND TREATMENTS, (8) NEWSWEEK RANKED THE WALNUT CREEK AND CONCORD MEDICAL CENTERS AS TWO OF THE BEST IN THE U.S. (#136 AND #169) (9) THE WALNUT CREEK MEDICAL CENTER RECEIVED AN "A" SAFETY GRADE FROM LEAPFROG IN SPRING AND FALL 2021. THE CONCORD MEDICAL CENTER RECEIVED A "B" SAFETY GRADE FROM LEAPFROG IN SPRING AND FALL 2021. (10) BOTH MEDICAL CENTERS ARE MAGNET RECOGNIZED FOR NURSING EXCELLENCE AND QUALITY PATIENT OUTCOMES (11) THE JOHN MUIR HEALTH PHYSICIAN NETWORK RECEIVED ELITE STATUS FROM AMERICA'S PHYSICIAN GROUPS FOR THE 11TH CONSECUTIVE YEAR BASED UPON HOW WELL-EQUIPPED AND ORGANIZED THE NETWORK IS TO DELIVER A HIGH-QUALITY PATIENT EXPERIENCE, COORDINATE CARE AND PROVIDE FOR POPULATION HEALTH PROGRAMS, WHILE AT THE SAME TIME IMPROVING THE OVERALL AFFORDABILITY OF HEALTH CARE SERVICES. (12) THE JOHN MUIR HEALTH PHYSICIAN NETWORK ALSO RECEIVED INTEGRATED HEALTHCARE ASSOCIATION'S EXCELLENCE IN HEALTHCARE AWARD (CALIFORNIA'S TOP HONOR FOR PROVIDER ORGANIZATIONS) FOR STRONG RESULTS IN CLINICAL QUALITY, PATIENT EXPERIENCE AND TOTAL COST OF CARE.OUR PROGRAM EMPHASIS IN 2021 CONTINUED TO BE ON SERVING UNINSURED, UNDERSERVED, AND VULNERABLE POPULATIONS IN OUR SERVICE AREA THROUGH COMMUNITY PARTNERSHIPS, SUCH AS THE DENTAL COLLABORATIVE OF CONTRA COSTA COUNTY, MOBILE HEALTH CLINIC, CONTRA COSTA CARES, AND SUPPORT FOR NONPROFIT ORGANIZATIONS PROVIDING ACCESS TO HEALTHCARE, MENTAL HEALTH SERVICES, FOOD, HOUSING AND VIOLENCE PREVENTION.

CARDIOVASCULAR IS THE SECOND LARGEST HOSPITAL-BASED SERVICE OF JOHN MUIR HEALTH. CARDIOVASCULAR ACHIEVEMENTS IN 2021 INCLUDES: IN THE OSHPD CALIFORNIA CORONARY ARTERY BYPASS GRAFT OUTCOMES REPORTING PROGRAM (CCORP) REPORT, RELEASED IN 2021 AND BASED ON 2019 OUTCOMES, CONCORD MEDICAL CENTER WAS THE ONLY HOSPITAL OUT OF 123 IN CALIFORNIA WITH A PERFORMANCE RATING OF "BETTER THAN EXPECTED" FOR CABG OPERATIVE MORTALITY WITH ZERO MORTALITIES OUT OF 173 CASES. CONCORD MEDICAL CENTER WAS ALSO ONE OF ONLY SEVEN HOSPITALS IN CALIFORNIA TO RECEIVE A "BETTER THAN EXPECTED" RATING IN RISK-ADJUSTED 30-DAY READMISSION AFTER ISOLATED CABG FOR 2018-2019.CONCORD MEDICAL CENTER RECEIVED A 2021 QUALITY RECOGNITION FROM HEALTHGRADES, RANKING AMONG AMERICA'S TOP 50 HOSPITALS FOR CARDIAC SURGERY. THIS REPRESENTS THE TOP 1% OF HOSPITALS IN THE UNITED STATES. HEALTHGRADES AMERICA'S BEST HOSPITALS IS BASED SOLELY ON CLINICAL QUALITY OUTCOMES FOR 32 CONDITIONS AND PROCEDURES. THIS PREMIER DISTINCTION REWARDS HOSPITALS THAT CONSISTENTLY EXHIBIT EXCEPTIONAL, COMPREHENSIVE QUALITY CARE.WALNUT CREEK MEDICAL CENTER RECEIVED A 2021 CORONARY INTERVENTION EXCELLENCE AWARD FROM HEALTHGRADES. THIS AWARD RECOGNIZES SUPERIOR CLINICAL OUTCOMES IN CORONARY INTERVENTION PROCEDURES AND IS BASED UPON SUPERIOR IN-HOSPITAL AND 30-DAY MORTALITY RATES.JOHN MUIR CONCORD WAS RECOGNIZED BY U.S. NEWS AND WORLD REPORT AS HIGH-PERFORMING IN ABDOMINAL AORTIC ANEURYSM REPAIR, AORTIC VALVE SURGERY, HEART ATTACK, HEART BYPASS SURGERY, HEART FAILURE, AND TRANSCATHETER AORTIC VALVE REPLACEMENT (TAVR). JOHN MUIR WALNUT CREEK WAS RECOGNIZED BY U.S. NEWS AND WORLD REPORT AS HIGH PERFORMING IN HEART FAILURE. BOTH CONCORD AND WALNUT CREEK RECEIVED THE AMERICAN HEART ASSOCIATION'S GET WITH THE GUIDELINES- GOLD PLUS HEART FAILURE QUALITY ACHIEVEMENT AWARD FOR THEIR COMMITMENT TO MANAGING HEART FAILURE IN PATIENTS. GOLD PLUS IS THE HIGHEST ACHIEVEMENT LEVEL.JOHN MUIR CONCORD RECEIVED THE MISSION: LIFELINE STEMI RECEIVING CENTER GOLD PLUS ACHIEVEMENT AWARD AND JOHN MUIR WALNUT CREEK IS THE RECIPIENT OF THE MISSION: LIFELINE STEMI RECEIVING CENTER GOLD ACHIEVEMENT AWARD. THESE AWARDS RECOGNIZE HOSPITALS FOR IMPLEMENTING SPECIFIC QUALITY IMPROVEMENT MEASURES TO TREAT PATIENTS WHO SUFFER SEVERE HEART ATTACKS. JOHN MUIR HEALTH'S CARDIAC REHABILITATION PROGRAM ACHIEVED 2021 PROGRAM CERTIFICATION THROUGH THE AMERICAN ASSOCIATION OF CARDIOVASCULAR AND PULMONARY REHABILITATION (AACVPR) FOR A PERIOD OF THREE YEARS. AACVPR PROGRAM CERTIFICATION IS THE ONLY PEER-REVIEW ACCREDITATION PROCESS DESIGNED TO REVIEW INDIVIDUAL PROGRAMS FOR ADHERENCE TO STANDARDS AND GUIDELINES DEVELOPED AND PUBLISHED BY AACVPR AND OTHER RELATED PROFESSIONAL SOCIETIES. TWO NEW, STATE OF THE ART CARDIAC OPERATING ROOMS OPENED AT CONCORD IN 2021 (FEBRUARY AND NOVEMBER). BOTH ROOMS FEATURE CEILING MOUNTED, ROTATING BOOMS THAT REMOVE EQUIPMENT FROM THE FLOOR AND ALLOW ERGONOMIC VIEWING DURING SURGERY, DEDICATED VENTILATION SYSTEM, LED HIGH PERFORMANCE CHROMOPHORE SURGICAL LIGHTS AND A VIDEO MANAGEMENT SYSTEM THAT ALLOWS CLINICAL STAFF THE ABILITY TO DISTRIBUTE VIDEO IMAGES TO ANY MONITOR WITHIN THE SUITE.

WOMENS'S AND CHILDREN'S SERVICES IS THE THIRD LARGEST PROGRAM WITHIN JOHN MUIR HEALTH. THE PEDIATRIC INTENSIVE CARE UNIT AT THE WALNUT CREEK MEDICAL CENTER IS CERTIFIED BY THE CALIFORNIA CHILDREN'S SERVICES. ACCOMPLISHMENTS IN 2021 INCLUDE:RENEWED THE OPERATING AGREEMENT FOR THE PEDIATRIC PARTNERSHIP WITH STANFORD CHILDREN'S HEALTH. THE NEONATAL AND PEDIATRIC CRITICAL CARE TRANSPORT TEAM IS ON SITE AT THE WALNUT CREEK MEDICAL CENTER AND AVAILABLE FOR TRANSPORT 12 HOURS PER DAY SEVEN DAYS PER WEEK. THE TEAM ALSO PROVIDES OUTREACH AND TRAINING TO COMMUNITY HOSPITALS IN CONTRA COSTA AND ALAMEDA COUNTIES.RECRUITED AND ON-BOARDED 2 FULL TIME AND 1 PART-TIME EEG TECHNICIANS. THE TECHNICIANS ARE AVAILABLE 12 HOURS PER DAY SEVEN DAYS PER WEEK. THIS REDUCES THE NUMBER OF NEONATAL AND PEDIATRIC PATIENTS THAT NEED TO BE TRANSPORTED TO OTHER HOSPITALS FROM THE WALNUT CREEK CAMPUS.MONTHLY ZOOM LUNCH AND LEARNS WERE SCHEDULED AND IMPLEMENTED. PEDIATRICIANS AND FAMILY PRACTICE PHYSICIANS WERE INVITED TO ATTEND ZOOM SESSIONS PRESENTED BY THE PEDIATRIC SPECIALIST.JOHN MUIR HEALTH AND STANFORD CHILDREN'S HEALTH OPENED THE EAST BAY SPINAL DEFORMITY CENTER IN PLEASANT HILL. THE CENTER INCLUDES STATE OF THE ART IMAGING FOR SCOLIOSIS AND OTHER DEFORMITIES. THIS IS THE ONLY CENTER IN CONTRA COSTA COUNTY WITH EOS CAPABILITIES. THIS IS A MEDICAL IMAGING SYSTEM THAT PROVIDES FRONTAL AND LATERAL RADIOGRAPHIC IMAGES WHILE LIMITING THE X-RAY DOSE ABSORBED BY THE PATIENT IN A SITTING OR STANDING POSITION.THE FOLLOWING PEDIATRIC SPECIALTIES WERE ADDED OR EXPANDED IN 2021: PEDIATRIC GASTROENTEROLOGY PEDIATRIC OTOLARYNGOLOGY PEDIATRIC UROLOGY PEDIATRIC DERMATOLOGY PEDIATRIC HEMATOLOGY/ONCOLOGY PEDIATRIC NEUROLOGYWITH SUPPORT FROM THE JOINT VENTURE, A SIMULATIONS OPERATIONS SPECIALIST HAS BEEN RECRUITED AND ON-BOARDED. THE ROLE OF THE SIMULATIONS SPECIALIST IS TO SUPPORT PHYSICIAN AND NURSING EDUCATION THROUGHOUT THE HOSPITAL AS IT RELATES TO NEONATAL AND PEDIATRIC CARE.THE PEDIATRIC HOSPITALIST AND INTENSIVISTS COMPLETED VIRTUAL PRESENTATIONS AND POSTER SESSIONS FOR THE AMERICAN ACADEMY OF PEDIATRICS, THE SOCIETY FOR CRITICAL CARE MEDICINE AND THE AMERICAN PEDIATRIC ASSOCIATION REGIONS 9 & 10. PEDIATRIC SPECIALISTS ARE AVAILABLE FOR OUTPATIENT APPOINTMENTS IN THE JMH BRENTWOOD OUTPATIENT CENTER.