Crisis Connections
- Assets
- $5.9m
- Revenue
- $14.0m
- Investments
- $0.0
- Employees
- 241
- Location
- Seattle, WA
- Founding
- 04/1964
- Data as of
- 12/2021
- EIN
- 91-0773187
Organization Overview
Crisis Connections is located in Seattle, WA. The organization was established in 1964. According to its NTEE Classification (F40) the organization is classified as: Hot Lines & Crisis Intervention, under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 12/2021, Crisis Connections employed 241 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Crisis Connections is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 12/2021, Crisis Connections generated $14.0m in total revenue. This organization has experienced exceptional growth, as over the past 7 years, it has increased revenue by an average of 15.4% each year . All expenses for the organization totaled $13.6m during the year ending 12/2021. While expenses have increased by 15.6% per year over the past 7 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2021
Describe the Organization's Mission:
Part 3 - Line 1
OUR PASSION IS CARING AND LISTENING; EMPOWERING PEOPLE TO MAKE POSITIVE LIFE CHANGES. WE DO THIS THROUGH CONNECTIONS BETWEEN PEOPLE AND CRITICAL RESOURCES.
Describe the Organization's Program Activity:
Part 3 - Line 4a
CRISIS CONNECTIONS PROVIDES FREE AND RELIABLE CRISIS PREVENTION, INTERVENTION AND POST-VENTION SERVICES FOR INDIVIDUALS EXPERIENCING A PERSONAL CRISISPHYSICAL, EMOTIONAL, OR FINANCIAL. OUR TRAINED VOLUNTEERS AND STAFF OFFER SUPPORT, HELP CALLERS CONNECT TO NECESSARY RESOURCES, AND LISTEN WITHOUT JUDGMENT. OUR CRISIS SERVICES INCLUDE: 1) OUR 24-HOUR CRISIS LINE IS THERE WHEN A MEMBER OF THE COMMUNITY FEELS OVERWHELMED, DEEPLY SAD, ALONE, OR EVEN DESPERATE. THEY CAN TALK TO A REAL PERSON WHO LENDS AN UNDERSTANDING EAR AND HELPS THEM NAVIGATE THROUGH THE CRISIS; 2) TEEN LINK IS A CONFIDENTIAL HELPLINE FOR TEENS, BY TEENS. THROUGH PHONE, TEXT AND CHAT, TEEN LINK VOLUNTEERS ADDRESS URGENT PROBLEMS SUCH AS SELF-HARM, LONELINESS, BULLYING, ABUSE, SUBSTANCE USE AND FAMILY ISSUES; 3) OUR WARM LINE OFFERS PEER SUPPORT FOR PEOPLE LIVING WITH EMOTIONAL AND MENTAL HEALTH CHALLENGES. BECAUSE WARM LINE VOLUNTEERS HAVE EXPERIENCED MENTAL HEALTH CHALLENGES THEMSELVES, THEY OFFER A SAFE AND CONFIDENTIAL OPTION FOR THOSE WHO WANT TO CONNECT WITH SOMEONE WHO UNDERSTANDS; 4) OUR WASHINGTON RECOVERY HELP LINE PROVIDES CRISIS INTERVENTION AND REFERRAL SERVICES FOR WASHINGTON STATE RESIDENTS STRUGGLING WITH ADDICTION. IN 2021, CRISIS CONNECTIONS SERVED OVER 600,000 PEOPLE THROUGHOUT WASHINGTON STATE.
CRISIS CONNECTIONS KING COUNTY 2-1-1 PROGRAMS IS THE COMMUNITYS LIFELINE FOR CONNECTING PEOPLE TO CRITICAL RESOURCES SUCH AS FOOD, SHELTER, EVICTION PREVENTION AND CAREGIVER SUPPORT. OUR 2-1-1 INFORMATION & REFERRAL SPECIALISTS HELP COMMUNITY MEMBERS NAVIGATE THE COMPLEX HEALTH AND HUMAN SERVICE LANDSCAPE AND CONNECT THEM TO BEST-FIT RESOURCES FOR THEIR UNIQUE NEEDS. 2-1-1S OVERARCHING GOALS ARE TO PROVIDE THE SUPPORT NEEDED TO PREVENT URGENT NEEDS FROM BECOMING CRISES AND CONNECT PEOPLE TO RESOURCES TO IMPROVE THEIR HEALTH, WELL-BEING, AND QUALITY OF LIFE. OUR 2-1-1 TEAM ALSO MANAGES COMMUNITY RESOURCES ONLINE (CRO) - THE MOST UP-TO-DATE AND COMPREHENSIVE DATABASE OF HEALTH AND HUMAN SERVICES AVAILABLE FOR ALL OF WASHINGTON STATE. FREE TO THE PUBLIC, THE INTERACTIVE DATABASE CONTAINS MORE THAN 5,000 HEALTH & HUMAN SERVICES IN KING COUNTY, AND MORE THAN 20,000 STATEWIDE.
COMMUNITY TRAINING - CRISIS CONNECTIONS TRAINING DEPARTMENT OFFERS A SERIES OF COMMUNITY TRAINING DESIGNED SPECIFICALLY FOR MENTAL HEALTH AND SOCIAL SERVICE PROVIDERS WORKING ACROSS THE STATE AND NATION. EACH COURSE IS CONDUCTED BY A CARING, SKILLED PROFESSIONAL WITH YEARS OF HANDS-ON EXPERIENCE IN THEIR FIELD, WHO MEETS THEAPPROPRIATE CERTIFICATION OR LICENSURE REQUIREMENTS FOR THE TRAINING.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Michelle Mcdaniel CEO | Officer | 40 | $127,911 |
Cheryl Cooper CFO | Officer | 40 | $98,613 |
David Johnson President | Trustee | 1 | $0 |
Angela Cronin Secretary | Trustee | 1 | $0 |
John B Engber Vice President | Trustee | 1 | $0 |
Larry Little Treasurer | Trustee | 1 | $0 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $0 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $8,329,739 |
| All other contributions, gifts, grants, and similar amounts not included above | $5,634,306 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $13,964,045 |
| Total Program Service Revenue | $0 |
| Investment income | $647 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $0 |
| Net Gain/Loss on Asset Sales | $0 |
| Net Income from Fundraising Events | $10,998 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $13,975,690 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $240,830 |
| Compensation of current officers, directors, key employees. | $240,830 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $6,924,859 |
| Pension plan accruals and contributions | $0 |
| Other employee benefits | $1,008,004 |
| Payroll taxes | $571,567 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $236,536 |
| Fees for services: Accounting | $0 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $2,583,191 |
| Advertising and promotion | $302,763 |
| Office expenses | $0 |
| Information technology | $400,651 |
| Royalties | $0 |
| Occupancy | $606,622 |
| Travel | $0 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $0 |
| Interest | $0 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $89,793 |
| Insurance | $36,219 |
| All other expenses | $131,072 |
| Total functional expenses | $13,640,923 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $2,810,897 |
| Savings and temporary cash investments | $0 |
| Pledges and grants receivable | $0 |
| Accounts receivable, net | $2,137,810 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $311,393 |
| Net Land, buildings, and equipment | $565,495 |
| Investments—publicly traded securities | $0 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $81,864 |
| Total assets | $5,907,459 |
| Accounts payable and accrued expenses | $714,380 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $73,876 |
| Total liabilities | $788,256 |
| Net assets without donor restrictions | $5,119,203 |
| Net assets with donor restrictions | $0 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $5,907,459 |
Grants Recieved
Over the last fiscal year, we have identified 1 grants that Crisis Connections has recieved totaling $400,012.
| Awarding Organization | Amount |
|---|---|
Washington Information Network 2-1-1 Yakima, WA PURPOSE: CALL CENTER SUPPORT. | $400,012 |
Peer Organizations
| Organization Name | Assets | Revenue |
|---|---|---|
Crisis Connections Seattle, WA | $5,907,459 | $13,975,690 |
White Bird Clinic Eugene, OR | $13,498,656 | $16,068,440 |
211 Info Portland, OR | $4,043,324 | $8,442,466 |
Youth Eastside Services Bellevue, WA | $12,510,553 | $7,028,208 |
Domestic Violence And Sexual Assault Services Of Whatcom County Bellingham, WA | $3,310,278 | $2,299,211 |
Northern Idaho Crisis Center Inc Coeur Dalene, ID | $110,727 | $1,196,861 |
The Harbor Inc Astoria, OR | $739,000 | $1,118,178 |
Tides Of Change Tillamook, OR | $1,002,632 | $780,269 |
Klamath Crisis Center Klamath Falls, OR | $1,427,966 | $832,822 |
Queen Anne Helpline Inc Seattle, WA | $1,189,386 | $887,374 |
Tacoma Pierce County Chaplaincy Puyallup, WA | $568,066 | $423,544 |
Operation Nightwatch - Portland Portland, OR | $134,052 | $274,469 |