Better Business Bureau Of North Central Texas Inc
- Assets
- $3.8m
- Revenue
- $6.5m
- Investments
- $0.0
- Employees
- 65
- Location
- Dallas, TX
- Founding
- 11/1934
- Data as of
- 12/2021
- EIN
- 75-0138440
Organization Overview
Better Business Bureau Of North Central Texas Inc is located in Dallas, TX. The organization was established in 1934. According to its NTEE Classification (S40) the organization is classified as: Business & Industry, under the broad grouping of Community Improvement & Capacity Building and related organizations. As of 12/2021, Better Business Bureau Of North Central Texas Inc employed 65 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Better Business Bureau Of North Central Texas Inc is a 501(c)(6) and as such, is described as a "Business League, Chambers of Commerce, or Real Estate Board" by the IRS.
For the year ending 12/2021, Better Business Bureau Of North Central Texas Inc generated $6.5m in total revenue. This represents relatively stable growth, over the past 7 years the organization has increased revenue by an average of 0.8% each year. All expenses for the organization totaled $6.2m during the year ending 12/2021. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2021
Describe the Organization's Mission:
Part 3 - Line 1
OUR MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST BY CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST AND ENCOURAGING BEST PRACTICES.
Describe the Organization's Program Activity:
Part 3 - Line 4a
ADVERTISING REVIEW: THIS PROGRAM DATES FROM THE ORIGINS OF THE BBB SYSTEM IN 1912. IT CONSISTS OF THE SYSTEMATIC REVIEW OF ADVERTISING IN THE NORTH CENTRAL TEXAS AREA TO DETERMINE COMPLIANCE WITH THE BBB CODE OF ADVERTISING. THE PURPOSE IS TO PROMOTE TRUST IN ADVERTISING, ENHANCE THE BELIEVABILITY OF ADVERTISING, AND MAINTAIN A LEVEL OF PLAYING FIELD FOR ALL ADVERTISERS. THE BBB CONTACTS ADVERTISERS ABOUT QUESTIONABLE CLAIMS, SEEKING SUBSTANTIATION OR MODIFICATION OF THE CLAIM IN QUESTION. ALL MEMBERS ARE REQUIRED TO ADHERE TO THE BBB CODE, AND NON-MEMBERS ARE ALSO ASKED TO DO SO. NON-COMPLIANCE IS DETAILED IN THE BBB REPORTS AND RATINGS ARE AFFECTED ADVERSELY. IN 2021, THERE WERE 151 AD REVIEW INVESTIGATIONS.
REPORTING ON COMPANIES' PERFORMANCE: THIS PROGRAM CONSISTS OF PREPARING AND ISSUING REPORTS ON SOME 90,000 AREA COMPANIES' CUSTOMER EXPERIENCE RECORDS. THESE RECORDS CONSIST OF THEIR COMPLAINT-RESOLUTION RECORDS FOR THE LAST THREE YEARS, AND ANY RECORD OF LAW ENFORCEMENT ACTIONS RELATING TO MARKETPLACE ISSUES, AND ADHERENCE TO THE BBB CODE OF ADVERTISING. COMPANIES ARE ISSUED GRADES RANGING FROM A+ TO F, BASED ON ELEMENTS IDENTIFIED IN OUR FILES. THE PURPOSE OF THIS PROGRAM IS TO STEER CONSUMERS TOWARD REPUTABLE FIRMS, AND AWAY FROM FLY-BY-NIGHT AND DISHONEST OPERATIONS. A TOTAL OF 4,921,232 REPORTS WERE ACCESSED BY THE PUBLIC WITHOUT CHARGE IN 2021.
DISPUTE RESOLUTION: THIS PROGRAM IS ENGAGED IN THE CONCILIATION AND ARBITRATION OF COMPLAINTS FILED BY CONSUMERS AGAINST AREA COMPANIES. THE PURPOSE IS TO RESOLVE DIFFERENCES BETWEEN COMPANIES AND THEIR CUSTOMERS IN AN EFFORT TO RESTORE TRUST IN THE MARKETPLACE. WE ACCOMPLISH THAT PURPOSE BY ACCEPTING COMPLAINTS WITHOUT CHARGE, CONTACTING THE COMPANY FOR RESPONSE, INVITING CUSTOMERS REBUTTALS WHEN WARRANTED, AND CLOSING COMPANIES AS RESOLVED, UNRESOLVED, OR UNJUSTIFIED. IN 2021, WE PROCESSED 62,282 COMPLAINTS IN THIS FASHION, WITH A 89.5% RESOLUTION RATE. COLLECTIVELY, THE BBB SYSTEM IS THE LARGEST OUT-OF-COURT DISPUTE RESOLUTION MECHANISM IN THE NATION.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Jay Newman President & CEO | OfficerTrustee | 50 | $314,471 |
Kris Garcia VP Sales & Dev. | 40 | $224,713 | |
Brian Reagan District Manager | 40 | $206,236 | |
Jeff Walsh District Manager | 40 | $175,524 | |
Leo Maloney District Manager | 40 | $164,788 | |
David Beasley COO | 40 | $154,640 |
Outside Vendors & Contractors
| Vendor Name (Service) | Service Year | Compensation |
|---|---|---|
Iabbb Consumer Advocacy | 12/30/21 | $309,881 |
Hurdman Communications Inc Information Systems | 12/30/21 | $134,426 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $0 |
| Membership dues | $5,606,480 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $0 |
| All other contributions, gifts, grants, and similar amounts not included above | $0 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $5,606,480 |
| Total Program Service Revenue | $727,162 |
| Investment income | $10,898 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $203 |
| Net Rental Income | -$10,462 |
| Net Gain/Loss on Asset Sales | $0 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $6,541,958 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $369,034 |
| Compensation of current officers, directors, key employees. | $0 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $3,220,690 |
| Pension plan accruals and contributions | $147,681 |
| Other employee benefits | $492,407 |
| Payroll taxes | $241,295 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $10,631 |
| Fees for services: Accounting | $14,675 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $0 |
| Advertising and promotion | $124,797 |
| Office expenses | $211,571 |
| Information technology | $163,045 |
| Royalties | $0 |
| Occupancy | $363,100 |
| Travel | $15,520 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $0 |
| Interest | $0 |
| Payments to affiliates | $310,056 |
| Depreciation, depletion, and amortization | $0 |
| Insurance | $29,685 |
| All other expenses | $16,149 |
| Total functional expenses | $6,174,402 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $1,165,235 |
| Savings and temporary cash investments | $2,647,560 |
| Pledges and grants receivable | $0 |
| Accounts receivable, net | $0 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $0 |
| Net Land, buildings, and equipment | $0 |
| Investments—publicly traded securities | $0 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $0 |
| Total assets | $3,812,795 |
| Accounts payable and accrued expenses | $0 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $0 |
| Total liabilities | $0 |
| Net assets without donor restrictions | $3,812,795 |
| Net assets with donor restrictions | $0 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $3,812,795 |
Peer Organizations
| Organization Name | Assets | Revenue |
|---|---|---|
Circuit Events Local Organizing Committee Austin, TX | $5,758,250 | $14,482,431 |
American Productivity & Quality Center Inc Houston, TX | $30,940,165 | $18,224,607 |
Dallas Tourism Public Improvement District Corporation Dallas, TX | $29,263,170 | $10,147,188 |
Better Business Bureau Of North Central Texas Inc Dallas, TX | $3,812,795 | $6,541,958 |
Arkansas Capital Corporation Little Rock, AR | $35,717,433 | $8,371,701 |
Open Compute Project Foundation Austin, TX | $5,357,330 | $7,132,647 |
San Antonio Tourism Public Improvement District Corporation San Antonio, TX | $8,579,205 | $6,386,484 |
William A Lawson Institute For Peace & Prosperity Houston, TX | $12,461,470 | $3,692,985 |
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Oklahoma Alliance For Manufacturing Excellence Inc Tulsa, OK | $2,792,871 | $3,651,596 |
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