Covenant Health

Organization Overview

Covenant Health is located in Knoxville, TN. The organization was established in 1996. According to its NTEE Classification (E21) the organization is classified as: Community Health Systems, under the broad grouping of Health Care and related organizations. As of 12/2019, Covenant Health employed 1,274 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations.

For the year ending 12/2019, Covenant Health generated $259.4m in total revenue. This organization has experienced exceptional growth, as over the past 5 years, it has increased revenue by an average of 14.1% each year . All expenses for the organization totaled $153.4m during the year ending 12/2019. While expenses have increased by 6.4% per year over the past 5 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.

Since 2014, Covenant Health has awarded 149 individual grants totaling $3,215,848. If you would like to learn more about the grant giving history of this organization, scroll down to the grant profile section of this page.

Mission & Program ActivityExcerpts From the 990 Filing

TAX YEAR

2019

Describe the Organization's Mission:

Part 3 - Line 1

COVENANT HEALTH IS THE PARENT ORGANIZATION IN A COMMUNITY-OWNED HEALTH CARE SYSTEM IN EAST TENN.

Describe the Organization's Program Activity:

Part 3 - Line 4a

COVENANT HEALTH IS A COMPREHENSIVE, COMMUNITY-OWNED HEALTH SYSTEM DEDICATED TO IMPROVING THE HEALTH OF THE PEOPLE IT SERVES. ESTABLISHED IN 1996 BY THE CONSOLIDATION OF FORT SANDERS HEALTH SYSTEM, KNOXVILLE, TENNESSEE, AND MMC HEALTHCARE SYSTEM IN OAK RIDGE, COVENANT HEALTH IS GOVERNED BY A VOLUNTARY BOARD OF DIRECTORS COMPRISED OF COMMUNITY LEADERS AND MEDICAL PROFESSIONALS. WITH MORE THAN 10,000 EMPLOYEES, AFFILIATED PHYSICIANS AND VOLUNTEERS, COVENANT HEALTH IS THE KNOXVILLE AREA'S LARGEST EMPLOYER AND HAS BEEN NAMED BY FORBES AS A BEST EMPLOYER FIVE YEARS IN A ROW. COVENANT HEALTH INCLUDES NINE ACUTE CARE HOSPITALS IN EAST TENNESSEE; METHODIST MEDICAL CENTER OF OAK RIDGE, FORT SANDERS REGIONAL MEDICAL CENTER AND PARKWEST MEDICAL CENTER IN KNOXVILLE, FORT LOUDOUN MEDICAL CENTER IN LENOIR CITY, LECONTE MEDICAL CENTER IN SEVIERVILLE, MORRISTOWN-HAMBLEN HEALTHCARE SYSTEM IN MORRISTOWN, ROANE MEDICAL CENTER IN HARRIMAN, CLAIBORNE MEDICAL CENTER IN TAZEWELL AND CUMBERLAND MEDICAL CENTER IN CROSSVILLE. IT ALSO INCLUDES PENINSULA, A DIVISION OF PARKWEST MEDICAL CENTER, A BEHAVIORAL HEALTH HOSPITAL IN BLOUNT COUNTY, TENNESSEE. AFFILIATED ORGANIZATIONS INCLUDE THOMPSON CANCER SURVIVAL CENTER, THOMPSON ONCOLOGY GROUP, FORTRESS CORPORATION AND SUBSIDIARIES, COVENANT HOMECARE, AND FORT SANDERS PERINATAL CENTER. PHILANTHROPIC ORGANIZATIONS INCLUDE FORT SANDERS FOUNDATION AND THE THOMPSON CANCER SURVIVAL CENTER FOUNDATION IN KNOXVILLE, METHODIST MEDICAL CENTER FOUNDATION IN OAK RIDGE, DR. ROBERT F. THOMAS FOUNDATION IN SEVIERVILLE, AND MORRISTOWN-HAMBLEN HOSPITAL FOUNDATION IN MORRISTOWN. FUNDS RAISED BY THE FOUNDATIONS PROVIDE SERVICES, EQUIPMENT AND OTHER RESOURCES FOR EXCELLENCE IN PATIENT CARE.SERVICECOVENANT HEALTH'S VARIOUS SYSTEM-LEVEL DIVISIONS OPERATIONALLY SUPPORT AND FACILITATE THE HEALTH SYSTEM'S NOT-FOR-PROFIT MISSION OF IMPROVING THE REGION'S QUALITY OF LIFE THROUGH BETTER HEALTH. THESE DIVISIONS INCLUDE INFORMATION TECHNOLOGY, BUSINESS OFFICE AND HEALTH INFORMATION MANAGEMENT, ALONG WITH SYSTEM-WIDE DEPARTMENTS SUCH AS HUMAN RESOURCES, LEARNING AND LEADERSHIP DEVELOPMENT, AND OTHERS. INFORMATION TECHNOLOGYTHE INFORMATION TECHNOLOGY (COVIT) DIVISION OF COVENANT HEALTH PROVIDES ALL COMPUTING EQUIPMENT, INFORMATION MANAGEMENT SOLUTIONS, AND RELATED SUPPORT SERVICES TO COVENANT HEALTH BUSINESS ENTITIES ACROSS 9 ACUTE CARE HOSPITALS, A BEHAVIORAL HEALTH HOSPITAL, 110 PHYSICIAN PRACTICES/CLINICS, AND CORPORATE OPERATIONAL SUPPORT AREAS. INFORMATION MANAGEMENT SYSTEMS AND RELATED APPLICATION SUPPORT SERVICES (INSTALLATIONS, UPGRADES, HELP DESK) SERVICES ARE AVAILABLE ON A 24/7 BASIS SPANNING HEALTHCARE FUNCTIONS ACROSS CORE PATIENT-CARE CLINICAL SYSTEMS, PHYSICIAN, NURSING, AND ASSOCIATED ANCILLARY SYSTEMS (LAB, RADIOLOGY, PHARMACY, THERAPY), AS WELL AS SUPPORTING BUSINESS FUNCTIONS COMPRISING PATIENT ACCOUNTING, MATERIALS MANAGEMENT, FINANCE, AND HUMAN RESOURCES. COVIT ALSO PROVIDES PROJECT MANAGEMENT SUPPORT RELATED TO ANALYZING, UNDERSTANDING AND IMPLEMENTING SOLUTIONS TO SATISFY REGULATORY AND QUALITY REPORTING REQUIREMENTS.COVIT HAS PRIMARY SUPPORT FOR CLINICAL APPLICATIONS AND MANAGES A CENTRALIZED DATA CENTER (AS WELL AS A BACKUP DISASTER RECOVERY DATA CENTER) WHERE HARDWARE EQUIPMENT IS HOUSED. THIS COMBINATION OF REMOTE-HOSTED AND ON-PREMISE INFRASTRUCTURE ENABLES THE DELIVERY OF COMPUTING RESOURCES FOR ALL COVENANT HEALTH CLINICAL/BUSINESS FUNCTIONS ON A 24/7 SCHEDULE. ADDITIONALLY, COVIT IS RESPONSIBLE FOR MANAGEMENT OF ALL PC WORKSTATIONS (DESKTOP, LAPTOP, MOBILE CART), ALL CLIENT-TO-SERVER INTERNAL AND EXTERNAL NETWORK CONNECTIVITY, AND TELEPHONE SERVICES AND EQUIPMENT (PBX, HANDSETS, CELL PHONES, PAGERS) ACROSS THE COMPANY. KEY STATISTICS FOR 2019 INCLUDE: - IN-PATIENT ADMISSIONS - 75,688 - TOTAL ORDERS USING CERNER - 24,872,965 - TOTAL ORDERS MANAGED VIA PHARMACY - 7,067,727 - ACCOUNTS PAYABLE CHECKS - 121,202 - PAYROLL CHECKS/DEPOSITS - 254,122 - PCS SUPPORTED - 11,348 - TOTAL SPAM EMAIL MESSAGES BLOCKED - 8,011,226 - NETWORK ACCESS ATTEMPTS BLOCKED - 3+ BILLION - OVERALL TELEPHONE USAGE - 29,827,640 CALLS - # OF HELP DESK TICKETS: 254,553 ACTIONS PROCESSEDBUSINESS OFFICE KNOXVILLE BUSINESS OFFICE SERVICES IS THE CENTRALIZED BUSINESS OFFICE (CBO) FOR COVENANT HEALTH, PROVIDING ACCOUNTS RECEIVABLE MANAGEMENT FOR FORT SANDERS REGIONAL MEDICAL CENTER, PARKWEST MEDICAL CENTER, FORT LOUDOUN MEDICAL CENTER, LECONTE MEDICAL CENTER, METHODIST MEDICAL CENTER, MORRISTOWN-HAMBLEN HOSPITAL ASSOCIATION AND ROANE MEDICAL CENTER. THESE SERVICES INCLUDE, BUT ARE NOT LIMITED TO, CUSTOMER SERVICE, PAYMENT COLLECTION, FINANCIAL POSTING, REFUND PROCESSING, AND INSURANCE BILLING AND FOLLOW-UP. DURING 2019, CBO SUBMITTED OVER 1,096,000 INSURANCE CLAIMS TOTALING IN EXCESS OF $4,572,966,900. BAD DEBT EXPENSE FOR 2019 WAS APPROXIMATELY 1.9% OF GROSS REVENUE, WITH BAD DEBT RECOVERIES/COLLECTIONS IN EXCESS OF $15,546,800. THE CBO HANDLED OVER 137,823 INCOMING PHONE CALLS, FOLLOWING-UP ON OVER 674,512 OPEN ACCOUNTS AND PROCESSED OVER 3.2 MILLION FINANCIAL TRANSACTIONS. PUTTING PATIENTS FIRSTHEALTH INFORMATION MANAGEMENTTHE CENTRAL HEALTH INFORMATION MANAGEMENT (HIM) DEPARTMENT ENCOMPASSES ALL AREAS OF TRADITIONAL MEDICAL RECORDS, INCLUDING TRANSCRIPTION, CODING, RELEASE OF INFORMATION, A 24/7 CALL CENTER, CENTRAL SCANNING, RECORDS PREPARATION, REGULATORY COMPLIANCE, CLINICAL DOCUMENTATION IMPROVEMENT, AND PRIVACY PROTECTION. SERVICES ARE PROVIDED FOR ACUTE CARE HOSPITALS, BOTH INPATIENT AND OUTPATIENT; HOME HEALTH; PHYSICIAN OFFICES; AND BEHAVIORAL HEALTH. THE OBJECTIVE OF HIM IS TO PROVIDE COMPREHENSIVE SERVICES THAT ARE AVAILABLE TO ALL COVENANT HEALTH HOSPITALS AND FACILITIES ON A 24/7 BASIS. THIS ENABLES THE HOSPITALS AND FACILITIES TO PROVIDE MORE EFFICIENT AND TIMELY SERVICE AT LESS COST. IN 2019, THE HIM DEPARTMENT TRANSCRIBED 22 MILLION LINES, SCANNED OVER 18.2 MILLION PAGES, AND CODED 1,097,155 RECORDS.


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Outside Vendors & Contractors

Vendor Name (Service)Compensation
Morrison Mgmt Specialists Inc
Cafeteria Management & Catering
$21,042,881
Vizient Inc
Staffing Services
$5,352,300
Cardinal Health
Pharmacy Management
$2,674,496
Optumrx
Pharmacy Claims Services
$17,595,266
Leidos Health Holdings Inc
It Consulting
$5,553,759
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Financial Statements

Statement of Revenue
Federated campaigns$0
Membership dues$0
Fundraising events$0
Related organizations$0
Government grants $0
All other contributions, gifts, grants, and similar amounts not included above$0
Noncash contributions included in lines 1a–1f $0
Total Revenue from Contributions, Gifts, Grants & Similar$0
Total Program Service Revenue$125,765,068
Investment income $138,928,384
Tax Exempt Bond Proceeds $130,928
Royalties $0
Net Rental Income $58,902
Net Gain/Loss on Asset Sales -$5,560,209
Net Income from Fundraising Events $0
Net Income from Gaming Activities $0
Net Income from Sales of Inventory $93,048
Miscellaneous Revenue$0
Total Revenue $259,416,121

Grants Awarded

Over the last fiscal year, Covenant Health has awarded $530,900 in support to 24 organizations.

Grant RecipientAmount

THE GREAT SCHOOLS PARTNERSHIP

Org PageRecipient Profile

Knoxville, TN

PURPOSE: General support

$100,000

INNOVATION VALLEY INC

Org PageRecipient Profile

Knoxville, TN

PURPOSE: General support

$60,000

UNITED WAY OF GREATER KNOXVILLE

Org PageRecipient Profile

Knoxville, TN

PURPOSE: Support for the Interfaith Health Clinic

$60,000

KNOXVILLE TRACK CLUB

Org PageRecipient Profile

Knoxville, TN

PURPOSE: Sponsorship of fundraiser marathon

$50,000

KNOXVILLE MEDICAL MISSIONS FOUNDATION

Org PageRecipient Profile

Knoxville, TN

PURPOSE: General support

$30,000

LEADERSHIP KNOXVILLE

Org PageRecipient Profile

Knoxville, TN

PURPOSE: General support

$22,000
View Grant Profile

Grants Recieved

Over the last fiscal year, we have identified 1 grants that Covenant Health has recieved totaling $30,000.

Awarding OrganizationAmount
Tennessee Rural Health Recruitment And Retention Center Inc

Brentwood, TN

PURPOSE: COMMUNITY INCENTIVE

$30,000
View Grant Recipient Profile

Peer Organizations

Organization NameAssets
Valley Health System
Winchester, VA
$971,556,673
Bjc Health System
St Louis, MO
$1,155,105,032
Ssm Health Care Corporation
St Louis, MO
$829,259,719
Appalachian Regional Healthcare Inc
Lexington, KY
$817,287,479
Wellmont Health System
Johnson City, TN
$662,198,822
Alexian Brothers Health System
St Louis, MO
$293,145,007
Memorial Health Care System Inc
Chattanooga, TN
$564,430,640
Owensboro Health Regional Hospital
Owensboro, KY
$640,081,683
Virginia Hospital Center Arlington Health System
Arlington, VA
$607,565,105
Floyd Healthcare Management Inc
Rome, GA
$501,302,033
Saint Thomas Midtown Hospital
St Louis, MO
$473,119,164
Norton Healthcare Inc
Louisville, KY
$427,562,803

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