Northeast Florida Area Agency On Aging Inc

ELDERSOURCE IS A STEWARD, ADVOCATE, AND CONNECTOR OF PEOPLE, INFORMATION AND RESOURCES.

ELDERSOURCE IS IN ITS 48TH YEAR AS THE AREA AGENCY ON AGING FOR NORTHEAST FLORIDA. AS THE AREA AGENCY ON AGING, WE ARE RESPONSIBLE FOR IDENTIFYING THE NEEDS OF ELDERS AND CAREGIVERS IN OUR REGION AND CONTRACTING WITH PROVIDERS FOR SERVICES TO ADDRESS THOSE NEEDS. WE ARE THEN RESPONSIBLE FOR THE STEWARDSHIP AND OVERSIGHT OF THE TAXPAYER AND DONOR DOLLARS. WE MAKE SURE THE SERVICES THAT ARE PROVIDED ARE A GOOD QUALITY SERVICE, THEY MEET THE STANDARDS AND REQUIREMENTS, THAT THOSE MOST IN NEED ARE GETTING THE SERVICES AND THE DOLLARS ARE WELL AND APPROPRIATELY SPENT. AS THE AGING AND DISABILITY RESOURCE CENTER WE ARE RESPONSIBLE FOR PROVIDING INFORMATION AND REFERRAL TO NEEDED RESOURCES FOR OLDER ADULTS AGE 60 AND OVER AND FOR ADULTS AGE 18 AND OLDER LIVING WITH A DISABILITY AND THEIR CAREGIVERS. IN 2021, CUSTOMER SERVICES SPECIALISTS ANSWERED 51,985 CALLS. WE ARE ALSO RESPONSIBLE FOR SCREENING INDIVIDUALS FOR THE VARIOUS STATE FUNDED PROGRAMS AS WELL AS THE MEDICAID MANAGED CARE LONG TERM CARE PROGRAM. IN 2021, STAFF COMPLETED OVER 8,000 ASSESSMENTS. WE ALSO ASSIST CLIENTS THROUGH THE ELIGIBILITY DETERMINATION PROCESS FOR THIS PARTICULAR PROGRAM APPROXIMATELY 150 TO 200 PEOPLE A MONTH. IN 2021, OUR SHINE PROGRAM (SERVING HEALTH INSURANCE NEEDS OF ELDERS) VOLUNTEERS MADE 3,425 CONTACTS AND SAVED SENIORS OVER $3 MILLION ON MEDICARE PART D AND $2 MILLION FROM THE MEDICARE SAVINGS PLAN. IN 2021, OUR SENIOR TO SENIOR PROGRAM SUPPORTED BY THE J. WAYNE AND DELORES BARR WEAVER FOUNDATION AT THE COMMUNITY FOUNDATION AND THE JIM MORAN FAMILY FOUNDATION CONTINUED HELPING OLDER ADULTS FACING A FINANCIAL CRISIS.ELDERSOURCE WAS VERY FORTUNATE TO RECEIVE MULTIPLE GRANTS IN 2021 THAT ADVANCED OUR MISSION AND EXPANDED OUR SERVICES. THESE GRANTS DEMONSTRATE HOW MANY PEOPLE AND ORGANIZATIONS HAVE PLACED GREAT TRUST IN OR AGENCY. ADMINISTRATION FOR COMMUNITY LIVING AWARDED ELDERSOURCE WITH A TWO-YEAR $296,000 GRANT. THE ACL'S NO WRONG DOOR COMMUNITY INFRASTRUCTURE GRANT WILL PAVE THE WAY TO CREATE A COMMUNITY INTEGRATED HEALTH NETWORK. WITH A $383,000 FOUR-YEAR GRANT FROM FLORIDA BLUE FOUNDATION, THE AGENCY INITIATED THE TAILORED CAREGIVER ASSESSMENT AND REFERRAL PROGRAM (TCARE), A PROGRAM THAT CREATES INDIVIDUALIZED CARE PLANS FOR CAREGIVERS WITH THE GOAL OF PREVENTING BURNOUT. AN ADDITIONAL $10,000 GRANT FROM FLORIDA BLUE PROVIDED THE OPPORTUNITY TO CONVERT OUR IN-PERSON AGE SENSITIVITY TRAINING TO AN INTERACTIVE, ONLINE FORMAT. COMMUNITY FOUNDATION OF NORTHEAST FLORIDA AND WELLMED EACH PROVIDED GRANTS OF $25,000 AND $20,000 RESPECTIVELY TO HELP ELDERSOURCE CONTINUE OFFERING OUR U.CONNECTED (AKA UNIPER) PROGRAM. A GRANT FROM THE LGBTQ FUND OF THE COMMUNITY FOUNDATION WILL SUPPORT AGE YOUR WAY: CANDID CONVERSATIONS FOR LGBTQ ADULTS. THE PROJECT WILL ENTAIL A SERIES OF FRANK AND VALUABLE PRESENTATIONS FIVE PROGRAMS OF 90 MINUTES EACH ON MATTERS IMPORTANT TO LGBTQ OLDER ADULTS. ADDITIONALLY 96 SENIORS WERE MATCHED WITH 67 VOLUNTEERS IN THE CARING CONNECTIONS TELEPHONE REASSURANCE PROGRAM TO MAKE WEEKLY PHONE CALLS TO ISOLATED OR HOMEBOUND SENIORS.AT ELDERSOURCE WE HAVE BEEN DEVOTING MORE TIME, ATTENTION AND RESOURCES TO ADVANCING OUR WORK IN THE AREA OF DIVERSITY, EQUITY, INCLUSION AND BELONGING (DEIB). WITHIN THE SPAN OF ABOUT 18 MONTHS, ELDERSOURCE HAS EXPANDED ITS STAFF-FOCUSED DEIB INITIATIVES, AS WELL AS EXAMINED WAYS TO ENSURE THAT ELDERSOURCE INFORMATION AND BUSINESS PRACTICES ARE ACCESSIBLE TO THOSE IN THE COMMUNITY.