Parkwest Medical Center

PARKWEST MEDICAL CENTER OPERATES A FULL-SERVICE ACUTE CARE HOSPITAL LOCATED IN WEST KNOXVILLE, TENNESSEE, AND A PSYCHIATRIC HOSPITAL IN NEIGHBORING BLOUNT COUNTY, TN WITH A COMBINED TOTAL OF 492 BEDS. IT IS A MEMBER OF THE COVENANT HEALTH SYSTEM.

PARKWEST MEDICAL CENTER ("PARKWEST") ADMITTED ITS FIRST PATIENT ON DECEMBER 10, 1973. IT BECAME A NOT-FOR-PROFIT HOSPITAL IN 1990 AND JOINED THE COVENANT HEALTH SYSTEM IN 1996. PENINSULA, A DIVISION OF PARKWEST MEDICAL CENTER ("PENINSULA") IS THE BEHAVIORAL SERVICES DIVISION OF PARKWEST MEDICAL CENTER AND THE REGION'S LARGEST PROVIDER OF BEHAVIORAL HEALTH SERVICES. PENINSULA HAS A 155-BED HOSPITAL IN BLOUNT COUNTY PROVIDING MENTAL HEALTH SERVICES FOR ADOLESCENTS AND ADULTS. PENINSULA ALSO PROVIDES OUTPATIENT SERVICES IN FOUR COUNTIES. SERVICEWEST KNOXVILLE'S LARGEST MEDICAL CENTER, PARKWEST HAS AN ORGANIZATIONAL CULTURE FOCUSED ON TREATING EVERY PATIENT AND VISITOR WITH COURTESY, COMPASSION AND RESPECT. IT IS BEST KNOWN FOR EXCELLENCE IN ORTHOPEDICS, CARDIOLOGY, SURGICAL AND BEHAVIORAL HEALTH. PARKWEST MEDICAL CENTER AND PENINSULA BEHAVIORAL HOSPITAL, A DIVISION OF PARKWEST, SERVED 266,027 PATIENTS IN 2021. OF THESE, 247,155 WERE OUTPATIENTS AND 22,571 WERE INPATIENTS WITH AN AVERAGE LENGTH-OF-STAY OF 4.81 DAYS. PUTTING PATIENTS FIRSTIN 2021, PARKWEST WAS RECOGNIZED BY U.S. NEWS & WORLD REPORT AS THE #4 BEST HOSPITAL IN TENNESSEE, THE #1 HOSPITAL IN KNOXVILLE METRO AREA, AND RATED AS A HIGH PERFORMING HOSPITAL BY US NEWS & WORLD REPORT FOR HIP AND KNEE REPLACEMENTS, COPD, COLON CANCER SURGERY, HEART ATTACK AND HEART FAILURE MEASURES. BLUECROSS BLUESHIELD GAVE THE HOSPITAL A BLUE DISTINCTION CENTER+ DESIGNATION FOR KNEE REPLACEMENT AND HIP SURGERY, SPINE SURGERY AND MATERNITY CARE, AND A BLUE DISTINCTION CENTER DESIGNATION FOR BARIATRIC SURGERY. PARKWEST WAS NAMED A TOP 50 CARDIOVASCULAR HOSPITAL BY IBM WATSON HEALTH, FOR THE SECOND YEAR IN A ROW. THE JOINT COMMISSION HAS DESIGNATED THE HOSPITAL AS AN ADVANCED PRIMARY STROKE CENTER, AND PARKWEST IS A MEMBER OF COVENANT HEALTH'S STROKE HOSPITAL NETWORK, WHICH LINKS COVENANT HEALTH'S MEMBER HOSPITALS IN PROVIDING RAPID DIAGNOSIS AND TREATMENT OF STROKE. PARKWEST WAS RECOGNIZED WITH GOLDPLUS STROKE QUALITY ACHIEVEMENT AWARD BY THE AMERICAN HEART ASSOCIATION/AMERICAN STROKE ASSOCIATION. PARKWEST HAS EARNED THE GOLDPLUS QUALITY AWARD FROM THE AMERICAN HEART ASSOCIATION, RECOGNIZING CONSISTENT COMPLIANCE WITH EVIDENCE-BASED QUALITY MEASURES FOR CARE OF PATIENTS EXPERIENCING HEART ATTACKS, AND A GOLD AWARD FOR NON-STEMI QUALITY MEASURES. THE CHILDBIRTH CENTER AT PARKWEST MEDICAL CENTER WAS RECOGNIZED BY THE TENNESSEE DEPARTMENT OF HEALTH AND TENNESSEE HOSPITAL ASSOCIATION WITH A BEST FOR BABIES AWARD (2020 DESIGNATION, PRESENTED IN 2021) FOR EFFORTS TO REDUCE INFANT DEATHS. THE AWARD FOCUSES ON HOSPITAL EXCELLENCE FOR BREASTFEEDING SUPPORT, EARLY ELECTIVE DELIVERY REDUCTION AND SAFE SLEEP FOR TENNESSEE BABIES. IMPROVING THE COMMUNITY'S QUALITY OF LIFE THROUGH BETTER HEALTHIN 2021, PARKWEST PROVIDED OVER $100,000 WORTH OF TAXI/TRANSPORTATION VOUCHERS TO PATIENTS WHO NEEDED TRANSPORTATION TO RECEIVE TREATMENT OR HAD BEEN DISCHARGED AND NEEDED TRANSPORTATION HOME. IN 2021, PARKWEST PARTICIPATED IN THE GREATER KNOXVILLE HEART WALK, RAISING FUNDS AND AWARENESS FOR HEART DISEASE. IN NON-COVID YEARS, EMPLOYEES HAVE PARTICIPATED IN THE MARCH OF DIMES MARCH FOR BABIES, WHICH FOCUSES ON IMPROVING THE HEALTH OF NEWBORNS AND INFANTS. PARKWEST ALSO USUALLY PARTICIPATES IN LOCAL HEALTH FAIR SCREENINGS FOR AREA BUSINESSES AND GROUPS, PROVIDING CAROTID ULTRASOUND SCREENINGS AND PHYSICAL THERAPY ERGONOMIC EDUCATION, AS WELL AS STROKE EDUCATION. IN 2021 THE EMPLOYEES AT PARKWEST EXCEEDED FUNDRAISING GOALS FOR THE CHAPLAIN'S FUND WHICH HELPS EMPLOYEES WITH EMERGENCY ASSISTANCE WHEN NEEDED.AS A MEMBER OF COVENANT HEALTH, PARKWEST AND PENINSULA HAVE ADOPTED THE "WE HONOR VETERANS" PROGRAM, RECOGNIZING AND CELEBRATING PATIENTS AND EMPLOYEES WHO ARE VETERANS IN OUR FACILITY. WHEN A PATIENT IS IDENTIFIED AS A VETERAN THEY ARE RECOGNIZED WITH A CERTIFICATE AND PINNING CEREMONY.