Davis Memorial Goodwill Industries

PROVIDE FREE EDUCATION, JOB TRAINING, AND EMPLOYMENT SERVICES TO PEOPLE WITH DISADVANTAGES AND DISABILITIES.

DONATED GOODS: IN 2021, GOODWILL OF GREATER WASHINGTON WAS EMERGING FROM THE FALLOUT OF THE WORLDWIDE PANDEMIC. THE 21 RETAIL STORES AND 19 DONATION CENTERS THAT ARE CENTRAL TO THE FULFILLMENT OF GOODWILL'S MISSION TO PROVIDE JOBS, JOB TRAINING, AND EMPLOYMENT SERVICES FOR PEOPLE WITH DISADVANTAGES AND DISABILITIES WERE FULLY REOPENED. THE MULTIMILLION-DOLLAR REVENUE LOSS FROM 2020 APPEARED TO BE BEHIND GOODWILL AS OUR DONATED GOODS RETAIL BUSINESS BEGIN TO FLOURISH ONCE AGAIN. HOWEVER, THE PACE OF DONATIONS DIPPED IN 2021 DUE IN PART TO A UNIQUE SHIFT IN DONOR BEHAVIOR AS MANY DONORS TOOK ADVANTAGE OF THE PANDEMIC SHUTDOWNS AND VIRTUAL WORK ENVIRONMENT TO CLEAN OUT THEIR CLOSETS IN 2020, RESULTING IN A DROP IN 2021. GOODWILL OF GREATER WASHINGTON'S RETAIL STORES AND DONATION CENTERS ARE CENTRAL TO THE FULFILLMENT OF GOODWILL'S MISSION TO PROVIDE JOBS, JOB TRAINING, AND EMPLOYMENT SERVICES FOR PEOPLE WITH DISADVANTAGES AND DISABILITIES. IN 2021, MORE THAN $46 MILLION WORTH OF GENTLY USED CLOTHING, FURNITURE, AND OTHER HOUSEHOLD GOODS WERE SORTED, PRICED, AND SOLD IN GOODWILL'S 21 RETAIL LOCATIONS PLUS ONLINE, SAVING OUR CUSTOMERS HUNDREDS OF THOUSANDS OF DOLLARS ON QUALITY, LOW-COST GOODS, WHILE PROVIDING THE REVENUE NECESSARY TO FUND OUR CRITICAL JOB TRAINING PROGRAMS AND SERVICES. IN 2021 ALMOST 1.9 MILLION TRANSACTIONS WERE MADE IN OUR BRICK-AND-MORTAR STORES AND ALMOST 80,000 ONLINE. ADDITIONALLY, MORE THAN 922,000 GENEROUS DONATIONS WERE RECEIVED, KEEPING ALMOST 37 MILLION POUNDS OF MATERIAL OUT OF AREA LANDFILLS. GOODWILL STORES ARE ALSO A SOURCE OF MISSION FULFILLMENT. WE DON'T JUST PROVIDE JOB TRAINING TO PEOPLE WITH BARRIERS TO EMPLOYMENT; WE ALSO EMPLOY THEM. MANY OF GOODWILL'S 694 RETAIL EMPLOYEES HAVE OVERCOME SIGNIFICANT CHALLENGES AND OBSTACLES TO FIND SUCCESS IN THEIR WORK.

CONTRACTS: ONE OF GOODWILL OF GREATER WASHINGTON'S MOST SUCCESSFUL BUSINESS AND MISSION FULFILLMENT OPERATION IS ITS CONTRACT SERVICES DIVISION. IN 2021, UNDER THE ABILITY ONE PROGRAM AND COMMERCIAL CONTRACTS, GOODWILL EMPLOYED 197 PEOPLE IN ITS 12 CONTRACT SITES THROUGHOUT THE DC AREA CLEANING 83 BUILDINGS INCLUDING THE BUREAU OF ENGRAVING & PRINTING, THE NATIONAL GALLERY OF ART, SENATE OFFICE BUILDING, BOLLING AIR FORCE BASE AND THE U.S. GEOLOGICAL SURVEY. APPROXIMATELY 78.83% OF ALL THE LABOR HOURS PERFORMED ON THESE CONTRACTS ARE PERFORMED BY INDIVIDUALS WITH SIGNIFICANT DISABILITIES. GOODWILL PROVIDES CUSTODIAL, GROUNDS MAINTENANCE, AND GLASSWARE CLEANING SERVICES TO GOVERNMENT AND COMMERCIAL FACILITIES. GOODWILL OFFERS ITS EMPLOYEES HOPE, DIGNITY, AND A FUTURE FOR THEMSELVES AND THEIR FAMILIES.

WORKFORCE DEVELOPMENT: IN 2021, GOODWILL OF GREATER WASHINGTON'S MISSION IMPACT TEAM PROVIDED FREE JOB TRAINING, EMPLOYMENT AND OTHER SUPPORTIVE SERVICES TO 1,466 PEOPLE WITHIN THE WASHINGTON, DC REGION AT GOODWILL'S TWO CAREER CENTERS AND SECURED PERMANENT EMPLOYMENT FOR 43 PROGRAM GRADUATES. THOSE PLACED AVERAGED A STARTING WAGE OF $17.45/HOUR. THESE CRITICAL SERVICES WERE FUNDED THROUGH THE REVENUE GENERATED BY GOODWILL'S CONTRACTS OPERATIONS, THE DONATIONS SOLD AT GOODWILL'S 21 AREA RETAIL STORES AND ONLINE, AND THROUGH THE GENEROUS FINANCIAL SUPPORT OF OUR INDIVIDUAL AND CORPORATE DONORS. THE COMMUNITY DEMAND FOR WORKFORCE DEVELOPMENT SERVICES CONTINUES TO GROW DUE TO THE RECOGNITION OF GOODWILL'S SUCCESS IN PLACING PEOPLE WHO HAVE BEEN MOST CHALLENGED IN FINDING EMPLOYMENT ON THEIR OWN. THE POPULATIONS GOODWILL SERVES ARE VERY DIVERSE AND FACE A VARIETY OF BARRIERS TO EMPLOYMENT. THEY MAY HAVE PHYSICAL, EMOTIONAL, DEVELOPMENTAL OR OTHER DISABLING CONDITIONS; OR THEY MAY LACK AN EDUCATION OR ENGLISH PROFICIENCY. SOME OF THE PEOPLE GOODWILL SERVES ARE EX-OFFENDERS TRYING TO REBUILD THEIR LIVES. OTHERS, PARTICULARLY WOMEN, HAVE HAD DIFFICULTY IN KEEPING STEADY EMPLOYMENT DUE TO THE CHALLENGES OF CARING FOR DEPENDENTS. THE ONE CONSISTENT BARRIER FACED BY ALL OF THE PEOPLE WHO WALK THROUGH GOODWILL'S DOORS IS A LACK OF MARKETABLE JOB SKILLS. THAT'S WHY THE MISSION IMPACT TEAM PROVIDES EMPLOYABILITY SKILLS TRAINING (JOB READINESS), JOB PLACEMENT, OCCUPATIONAL SKILLS TRAINING, JOB COACHING, AND RETENTION SERVICES. THESE SERVICES HELP INDIVIDUALS WITH DISADVANTAGES AND DISABILITIES ENTER OR RE-ENTER THE WORKFORCE WITH CONFIDENCE AND DIGNITY. IN AN EFFORT TO FURTHER ADDRESS THE NEEDS OF THE UNDERSERVED IN THE COMMUNITY, GOODWILL OF GREATER WASHINGTON OPENED THE GOODWILL EXCEL CENTER PUBLIC CHARTER SCHOOL IN 2016. WASHINGTON, DC'S FIRST ADULT CHARTER HIGH SCHOOL THAT OFFERS A HIGH SCHOOL DIPLOMA AND INDUSTRY-RECOGNIZED CERTIFICATIONS TO DC RESIDENTS WHO HAVE NOT COMPLETED THEIR HIGH SCHOOL EDUCATION, RATHER THAN A GED. WITH APPROXIMATELY 60,000 ADULT DC RESIDENTS LACKING A HIGH SCHOOL DIPLOMA OR THE EQUIVALENT, THE NEED IS GREAT. IN 2021 THE GOODWILL EXCEL CENTER ENROLLED 708 STUDENTS. GOODWILL'S PRIMARY GOAL AT THE SCHOOL, AS WELL AS WITH ALL WORKFORCE DEVELOPMENT PROGRAMS, IS TO MATCH THE SKILLS, INTERESTS, AND WORK PREFERENCES OF THE STUDENTS TO THE NEEDS OF LOCAL EMPLOYERS WHO OFFER SUSTAINABLE WAGES. THIS IS ACCOMPLISHED THROUGH AN INDIVIDUALIZED EDUCATIONAL AND/OR EMPLOYMENT PLAN, MOCK INTERVIEWS, CAREER ASSESSMENTS, INTERNSHIPS, WORK TRIALS, AND OTHER DISCOVERY STRATEGIES. IN 2021, GOODWILL OFFERED ITS APPLICANTS MULTIPLE JOB TRAINING AND PREPARATION OPTIONS INCLUDING PROTECTIVE SERVICES/UNARMED SECURITY, HEALTHCARE (CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT AND CERTIFIED CLINICAL MEDICAL ASSISTANT), ENERGY & CONSTRUCTION CAREERS, AND HOSPITALITY.GOODWILL OF GREATER WASHINGTON IS ALSO PLACING A GREATER EMPHASIS ON PROVIDING CAREER ENHANCEMENT AND SUPPORTIVE SERVICES TO ITS OWN EMPLOYEES MANY OF WHOM FACE SIMILAR BARRIERS TO THE POPULATIONS SERVED THROUGH GOODWILL'S JOB TRAINING PROGRAMS. GOODWILL'S RISE COACHING PROGRAM PROVIDES EMPLOYEES WITH ACCESS TO COMMUNITY SERVICES AND RESOURCES THAT CAN HELP THEM OVERCOME PERSONAL BARRIERS SUCH AS TRANSPORTATION, HOUSING, FINANCIAL MANAGEMENT OR CHILDCARE. IN 2021, 689 GOODWILL EMPLOYEES RECEIVED FREE WORKFORCE DEVELOPMENT AND COACHING SERVICES TO ASSIST THEM IN ACHIEVING THEIR PERSONAL AND PROFESSIONAL GOALS.

EDUCATION