Cleveland Area Better Business Bureau
- Assets
- $4.8m
- Revenue
- $2.0m
- Investments
- $0.0
- Employees
- 32
- Location
- Broadview Heights, OH
- Founding
- 05/1925
- Data as of
- 12/2021
- EIN
- 34-0148880
Organization Overview
Cleveland Area Better Business Bureau is located in Broadview Heights, OH. The organization was established in 1925. According to its NTEE Classification (S01) the organization is classified as: Alliances & Advocacy, under the broad grouping of Community Improvement & Capacity Building and related organizations. As of 12/2021, Cleveland Area Better Business Bureau employed 32 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Cleveland Area Better Business Bureau is a 501(c)(6) and as such, is described as a "Business League, Chambers of Commerce, or Real Estate Board" by the IRS.
For the year ending 12/2021, Cleveland Area Better Business Bureau generated $2.0m in total revenue. This represents relatively stable growth, over the past 7 years the organization has increased revenue by an average of 3.3% each year. All expenses for the organization totaled $1.8m during the year ending 12/2021. While expenses have increased by 1.9% per year over the past 7 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2021
Describe the Organization's Mission:
Part 3 - Line 1
AS A LEADER IN ADVANCING MARKETPLACE BBB PROMOTES INFORMED BUYING & GIVING DECISIONS, TRUTHFUL ADVERTISING AND SELLING PRACTICES, & THE RESOLUTION OF MARKETPLACE DISPUTES.
Describe the Organization's Program Activity:
Part 3 - Line 4a
RECEIVED NUMEROUS PHONE CALLS REQUESTING BBB COMPANY/CHARITY REPORTS, CONSUMER COUNSELING, BUYING TIPS, COMPLAINT ASSISTANCE AND/OR BUSINESS ASSISTANCE/SERVICES, IN ADDITION TO THE NUMEROUS VISITORS TO THE BBB WEBSITE. ISSUED REPORTS ON COMPANIES AND CHARITIES. ACCEPTED AND FORMALLY PROCESSED AND FACILITATED ATTEMPTED RESOLUTION OF MANY CONSUMER DISPUTES WITH BUSINESSES, HOSTING MEDIATION OR ARBITRATION SESSIONS. CORRESPONDED WITH BUSINESSES SEEKING SUBSTANTIATION OR MODIFICATION OF ADVERTISEMENTS. EDUCATED CONSUMERS THROUGH MEDIA DISSEMINATIONS THAT RESULTED IN MEDIA EXPOSURES.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Sue Mcconnell President | Officer | 39.5 | $128,446 |
Richard Lowe Director | OfficerTrustee | 0.5 | $0 |
Sherril Paul-Witt Director | OfficerTrustee | 0.5 | $0 |
Janice Matteucci Vice Chair | OfficerTrustee | 0.5 | $0 |
Wayne Lawrence Vice Chair | OfficerTrustee | 0.5 | $0 |
Art Shibley Director | Trustee | 0.5 | $0 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $0 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $0 |
| All other contributions, gifts, grants, and similar amounts not included above | $0 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $0 |
| Total Program Service Revenue | $1,870,097 |
| Investment income | $71,014 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $0 |
| Net Gain/Loss on Asset Sales | $5,513 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $2,009,065 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $142,897 |
| Compensation of current officers, directors, key employees. | $0 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $575,084 |
| Pension plan accruals and contributions | $28,551 |
| Other employee benefits | $145,478 |
| Payroll taxes | $72,074 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $5,965 |
| Fees for services: Accounting | $0 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $117,317 |
| Advertising and promotion | $73,267 |
| Office expenses | $53,124 |
| Information technology | $56,773 |
| Royalties | $0 |
| Occupancy | $65,974 |
| Travel | $8,987 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $0 |
| Interest | $1,170 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $37,794 |
| Insurance | $6,049 |
| All other expenses | $745 |
| Total functional expenses | $1,770,165 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $217,171 |
| Savings and temporary cash investments | $0 |
| Pledges and grants receivable | $0 |
| Accounts receivable, net | $0 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $4,334 |
| Net Land, buildings, and equipment | $1,045,321 |
| Investments—publicly traded securities | $3,306,441 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $202,645 |
| Total assets | $4,775,912 |
| Accounts payable and accrued expenses | $51,560 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $12,108 |
| Other liabilities | $441,071 |
| Total liabilities | $504,739 |
| Net assets without donor restrictions | $4,271,173 |
| Net assets with donor restrictions | $0 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $4,775,912 |
Endowment Analysis
| Beg. Balance | $2,576,906 |
| Earnings | $447,911 |
| Net Contributions | $281,624 |
| Ending Balance | $3,306,441 |
Peer Organizations
| Organization Name | Assets | Revenue |
|---|---|---|
Cincinnati Usa Regional Chamber Cincinnati, OH | $21,203,474 | $18,734,397 |
Greater Columbus Convention & Visitors Bureau Columbus, OH | $8,565,444 | $15,584,006 |
Ann Arbor Spark Ann Arbor, MI | $15,665,812 | $11,784,140 |
Philadelphia Convention & Visitors Bureau Of The Chamber Of Commerce Philadelphia, PA | $21,636,489 | $20,955,897 |
The Chamber Of Commerce For Greater Philadelphia Philadelphia, PA | $17,253,411 | $11,743,354 |
Indiana Chamber Of Commerce Inc Indianapolis, IN | $7,894,910 | $10,261,881 |
Greater Indianapolis Chamber Of Commerce Inc Indianapolis, IN | $15,080,070 | $11,498,115 |
Small Business Assoc Of Mich Lansing, MI | $1,798,183 | $7,497,354 |
Ohio Association Of Realtors Columbus, OH | $13,314,743 | $8,037,922 |
Ohio Chamber Of Commerce Columbus, OH | $30,926,421 | $7,246,853 |
Indiana Association Of Realtors Inc Indianapolis, IN | $16,694,252 | $6,642,922 |
Louisville Chamber Of Commerce Inc Louisville, KY | $4,510,911 | $5,726,033 |