Hazleton Professional Services

HAZLETON PROFESSIONAL SERVICES DBA LEHIGH VALLEY PHYSICIAN GROUP - HAZLETON PROVIDES PROFESSIONAL, PROFICIENT AND PROACTIVE SERVICES ENCOMPASSING THE TOTAL HEALTHCARE NEEDS OF EVERY PATIENT IN THE COMMUNITY.

HAZLETON PROFESSIONAL SERVICES DBA LEHIGH VALLEY PHYSICIAN GROUP-HAZLETON (LVPG-H) PROMOTES THE EFFICIENT DELIVERY OF HIGH QUALITY MEDICAL CARE IN A TRI-COUNTY AREA, ENGAGES IN ACTIVITIES RELATED TO THE PROMOTION OF HEALTH CARE OF PERSONS IN OUR SERVICE AREA, INCLUDING AMBULATORY, MEDICAL AND RELATED SERVICES FOR THE DIAGNOSIS, TREATMENT AND CARE, WITHOUT REGARD TO RACE, CREED, AGE OR GENDER; BY AND THROUGH THE EMPLOYMENT, CONTRACT OR OTHERWISE, OF QUALIFIED PHYSICIANS AND OTHER MEDICAL PROFESSIONALS.HISTORY AND BACKGROUNDLVPG-H WAS ESTABLISHED IN 2006 AS AN AFFILIATE OF THE LEHIGH VALLEY HOSPITAL - HAZLETON (PREVIOUSLY KNOWN AS HAZLETON GENERAL HOSPITAL). AS A NON-PROFIT CORPORATION WHICH SUPPORTS BOTH THE LEHIGH VALLEY HOSPITAL - HAZLETON (LVH-H) AND LEHIGH VALLEY HEALTH NETWORK, LVPG-H HAS DEVELOPED PHYSICIAN PRACTICES IN CARDIOLOGY, FAMILY AND INTERNAL MEDICINE, HEMATOLOGY AND ONCOLOGY, GASTROENTEROLOGY, PEDIATRICS, PHYSIATRY, AND UROLOGY. LVPG-H IS DEDICATED TO SERVING OUR PATIENTS THROUGH THE DELIVERY OF HIGH QUALITY AND EXCEPTIONAL SERVICE. WITH A CURRENT SIZE OF APPROXIMATELY 40 PHYSICIANS AND 20 ADVANCED PRACTICE CLINICIANS, LVPG-H OPERATES AS A SINGLE ENTITY WITH SERVICES PROVIDED AT NUMEROUS LOCATIONS WITHIN THE LUZERNE COUNTY REGION. CONTINUED RECRUITMENT AND GROWTH ARE A FOCUS, WITH THE PURPOSE OF DELIVERING THE BEST RESOURCES AND SERVICES TO THE COMMUNITY. DURING THE YEAR ENDED JUNE 30, 2021, LVPG-H PRACTICES HAD 169,586 PATIENT VISITS. THIS IS AN INCREASE FROM THE YEAR ENDED JUNE 30, 2020 OF APPROXIMATELY 20,000 VISITS. COVID-19 (C19) PANDEMIC: THE LVPG RESPONSE TO THE COVID-19 PANDEMIC HAS BEEN TRANSFORMATIVE AND IMPACTFUL FOR BOTH THE ORGANIZATION AND OUR COMMUNITY. EARLY IN MARCH, LVPG QUICKLY TRANSITIONED ITS CLINICAL FOOTPRINT TO INCLUDE VIRTUAL CARE OFFERINGS, THROUGH VIDEO VISITS, PHONE VISITS AND E-VISITS. THESE MODALITIES REACHED A PEAK DURING MID-PANDEMIC, AND CONTINUE TO COMPRISE AROUND 10% OF ALL AMBULATORY HEALTHCARE DELIVERY. THE VIRTUAL MODEL WAS ROLLED OUT ACROSS THE ENTIRE MEDICAL GROUP AND OPTIMIZED, ALLOWING ANY APPROPRIATE ENCOUNTER TO BE PERFORMED SAFELY AND EFFECTIVELY. THROUGHOUT THE PANDEMIC, LVPG HAS NOT WAVERED IN SUPPORTING OUR COMMUNITY WITH FACE TO FACE VISITS WHEN NEEDED. IN ADDITION TO THE VIRTUAL VISIT OFFERINGS DIRECT FROM LVPG CLINICIANS, THE LVPG PHYSICIAN AND APC WORKFORCE PROVIDED SUPPORT TO OUR CARES CENTER IN DELIVERING CENTRAL COMMUNITY COVID-19 VIRTUAL SUPPORT. THESE SERVICES INCLUDED SCREENING COVID-19 E-VISITS, ON DEMAND VIDEO SCREENING COVID-19 VISITS AND A TRANSITION OF CARE COVID-19 VIRTUAL CARE CLINIC FOR PATIENTS DISCHARGED FROM THE HOSPITAL. THESE TYPES OF ENCOUNTERS PROVIDED HUNDREDS OF THOUSANDS OF VISITS TO OUR COMMUNITY OVER THE PAST YEAR THROUGHOUT THE COVID-19 CHALLENGES. THIS MODEL ENABLED PATIENTS TO STAY HOME, STAY SAFE AND RECEIVE CARE IN A MANNER THAT WAS CONVENIENT AND VALUE-ADD.IN ADDITION TO THE VIRTUAL VISIT OFFERINGS DIRECT FROM LVPG CLINICIANS, THE LVPG WORKFORCE AND PRACTICE TEAM WORKED IN PARTNERSHIP WITH OUR HOSPITAL SITES TO DELIVER VACCINES ACROSS OUR COMMUNITY. THE LVPG EFFORTS ADMINISTERED OVER 31,000 COVID-19 VACCINES TO PATIENTS THROUGHOUT THEIR CLINICS. THESE CLINICS SUPPORTED AREAS OF OUR PATIENT POPULATION ACROSS ALL REGIONS WE SERVE. OVERALL, IT SUPPORTED THE LARGER LVHN VACCINE DELIVERY MODEL, WHICH DELIVERED OVER 438,000 VACCINES TOTAL TO DATE TO OUR COMMUNITY.PATIENT CARE PROGRAMSLVPG OFFERS A CONTINUUM OF HEALTH CARE PROMOTION, PREVENTION, DIAGNOSIS, AND TREATMENT TO THE COMMUNITY. OUTPATIENT SERVICES ARE PROVIDED AT LOCATIONS THROUGHOUT THE REGION AND ARE A PART OF A HEALTHCARE NETWORK ESTABLISHED BY LVPG-H AND LVH-H TO MEET THE MEDICAL AND SURGICAL NEEDS OF THE RESIDENTS OF THE LUZERNE COUNTY REGION. LVPG-H SERVES AS A MULTISPECIALTY PHYSICIAN GROUP WITH A SPECIAL FOCUS IN THE FOLLOWING AREAS:CANCER SERVICES:CANCER CARE PROGRAMS INCLUDE PREVENTION, DETECTION, DIAGNOSIS, THERAPY, CLINICAL TRIALS, REHABILITATION AND THE EVALUATION OF CANCER-RELATED CARE. CARDIAC SERVICES:LVPG-H PHYSICIANS PROVIDE GENERAL AND INVASIVE CARDIOLOGY, HEART STATION, ELECTROPHYSIOLOGY, AND CARDIO THORACIC SURGERY. HOSPICE SERVICES:FY21 BROUGHT THE EXPANSION OF HOSPICE SERVICES TO THE HAZLETON MARKET, INCLUDING HOSPICE INPATIENT LEVEL OF CARE CAPABILITIES. THEY EXCEEDED THE NATIONAL AVERAGE IN ALL 9 OF 9 PUBLICLY REPORTED OUTCOME MEASURES. INTERNAL MEDICINE AND FAMILY MEDICINE PRIMARY CARE:LVPG-H PHYSICIANS AND PROVIDERS PROVIDE HIGH QUALITY, COMPREHENSIVE, COORDINATED CARE TO ADULTS AND CHILDREN. WE STRIVE TO PROVIDE ACCESS TO CARE AT THE TIME OF NEED, FOCUS ON PREVENTION AND CHRONIC ILLNESS MANAGEMENT AND PROVIDE COORDINATION BETWEEN SPECIALIST AND SERVICE. THROUGHOUT THE COVID-19 PANDEMIC, THE LVPG-H CLINICIANS WERE INSTRUMENTAL AT SUPPORTING LOCAL ASSESS & TEST CENTERS PLACED IN THE REGION FOR COMMUNITY SUPPORT. THE REGION EXPERIENCED SIGNIFICANT IMPACT FROM THE PANDEMIC AND WAS ABLE TO CREATE A GEOGRAPHIC MODEL TO MEET THE NEEDS OF PATIENTS IN THAT AREA. INFANTS/CHILDREN/YOUNG ADULTS:LVPG OFFERS COMPREHENSIVE INPATIENT AND OUTPATIENT PEDIATRIC MEDICAL CARE BY COMBINING A PHILOSOPHY OF PATIENT/FAMILY-CENTERED CARE WITH DIAGNOSTIC, MEDICAL AND SURGICAL TECHNIQUES. SERVICES ARE PROVIDED THROUGH THE COLLABORATIVE EFFORTS OF COMMUNITY AND HOSPITAL-BASED PHYSICIANS AND SUBSPECIALISTS. SURGICAL SERVICES:LVPG-H OFFERS A FULL RANGE OF QUALITY INPATIENT AND OUTPATIENT/SHORT PROCEDURE SURGICAL SERVICES, INCLUDING BARIATRIC (WEIGHT-LOSS) AND DA VINCI ROBOTIC-ASSISTED SURGERY WITH HIGHLY QUALIFIED ROBOTIC SURGERY CERTIFIED SURGEONS.WOMEN'S SERVICES:LVPG MAINTAINS A SPECIAL FOCUS ON PRENATAL CARE AS A COMPONENT OF ITS COMPREHENSIVE OBSTETRICS AND GYNECOLOGY SERVICES, INCLUDING GENERAL OBSTETRIC & GYNECOLOGIC CARE.TELEMEDICINE PROGRAMS:LVHN HAS REMAINED A LEADER IN THE DEVELOPMENT AND IMPLEMENTATION OF INNOVATIVE TELEMEDICINE PROGRAMS THAT HAVE EXPANDED OUR CAPACITY TO PROVIDE HIGH QUALITY HEALTHCARE SERVICES THROUGHOUT OUR GROWING NETWORK AND BEYOND. TELEMEDICINE ALLOWS OUR TEAM TO OFFER SPECIALTY CARE TO SITES AND PATIENTS THAT WOULD OTHERWISE NOT HAVE ACCESS TO THESE SERVICES. THROUGH THE COVID-19 PANDEMIC, AS NOTED, OUR TELEMEDICINE OFFERINGS HAVE EXPANDED EXPONENTIALLY TO INCLUDE VIDEO, PHONE AND E-VISITS. THE VIDEO VISITS INCLUDE NOT JUST CLINICIAN AND PATIENT ENCOUNTERS, BUT ALSO INCLUDE MULTIPARTY VIDEO CONFERENCES. ECONSULT PROGRAM: LVHN HAS CONTINUED TO PROMOTE INNOVATION IN OUR CARE DELIVERY MODEL. ONE MAJOR INNOVATION LAUNCHED IN 2018 WAS THE CREATION OF THE ECONSULT PROGRAM. THIS NEW TOOL ALLOWED LVPG PROVIDERS TO POSE PATIENT-SPECIFIC, NON-URGENT QUESTIONS TO THEIR SPECIALIST COLLEAGUES IN MULTIPLE DISCIPLINES. REQUESTING PROVIDERS RECEIVE FEEDBACK WITHIN THREE WORKING DAYS. THE MODEL ALLOWS FOR INTERDISCIPLINARY PATIENT CARE WITHOUT REQUIRING THE PATIENT TO TRAVEL FOR A FACE TO FACE VISIT UNLESS CLINICALLY INDICATED. THE REQUESTS AND RECOMMENDATIONS ARE FORMALLY EMBEDDED WITHIN THE EMR AND BECOME PART OF THE LEGAL MEDICAL RECORD. COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA):THE CHNA REPORT EXAMINES THE FACTORS THAT IMPACT THE HEALTH AND WELLNESS OF ALL THE PEOPLE IN A PARTICULAR GEOGRAPHIC AREA. THE CHNA IS AN IMPORTANT OVERVIEW OF THE CURRENT STATE OF HEALTH IN OUR REGION AND IDENTIFIES POTENTIAL AREAS OF CONCERN WHICH INFORMS CLINICAL SERVICE OFFERINGS.THESE REPORTS WERE REVIEWED BY LVHN EXECUTIVE LEADERSHIP AT EACH CAMPUS, AND INITIAL HEALTH NEEDS WERE PRIORITIZED BASED ON THE COMMUNITY'S INPUT AND LVHN'S ABILITY TO MAKE A DIFFERENCE ON THAT HEALTH NEED. NEXT STEPS INCLUDE DEVELOPING STRATEGIES TO ADDRESS PRIORITIZED HEALTH NEEDS WHICH WILL BE PRESENTED IN LVHN'S CHNA IMPLEMENTATION PLAN.