Consumer Satisfaction Services Inc
- Assets
- $177.7k
- Revenue
- $510.5k
- Investments
- $0.0
- Employees
- 13
- Location
- Harrisburg, PA
- Founding
- 09/2002
- Data as of
- 06/2021
- EIN
- 02-0578157
Organization Overview
Consumer Satisfaction Services Inc is located in Harrisburg, PA. The organization was established in 2002. According to its NTEE Classification (F05) the organization is classified as: Research Institutes & Public Policy Analysis, under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 06/2021, Consumer Satisfaction Services Inc employed 13 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Consumer Satisfaction Services Inc is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 06/2021, Consumer Satisfaction Services Inc generated $510.5k in total revenue. This represents relatively stable growth, over the past 7 years the organization has increased revenue by an average of 4.5% each year. All expenses for the organization totaled $500.5k during the year ending 06/2021. While expenses have increased by 5.6% per year over the past 7 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2021
Describe the Organization's Mission:
Part 3 - Line 1
TO CONTRIBUTE TO THE DEVELOPMENT OF AN EFFECTIVE AND COOPERATIVE BEHAVIORAL HEALTH SYSTEM
Describe the Organization's Program Activity:
Part 3 - Line 4a
CONSUMER SATISFACTION SERVICES IS A RECOVERY BASED, CONSUMER DRIVEN ORGANIZATION THAT ASSESSES THE QUALITY OF BEHAVIORAL HEALTH SERVICES TO PROMOTE QUALITY ASSURANCE THEREBY ASSURING CONTINUOUS QUALITY IMPROVEMENT IN PARTNERSHIP WITH STAKEHOLDERS.
Get More from Intellispect for FreeCreate a free account to get more data, nonprofit salaries, advanced search and more.
Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Jessica Paul Executive Director | Officer | 40 | $106,415 |
Traci Schaeffer Vice Chairman | OfficerTrustee | 3 | $0 |
Steve Barndt Chairman | OfficerTrustee | 3 | $0 |
Chris Kroft Treasurer | OfficerTrustee | 3 | $0 |
Deborah Allen Secretary | OfficerTrustee | 3 | $0 |
Lisa Arifer-Polcha Member At Large | Trustee | 1 | $0 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Total Revenue from Contributions, Gifts, Grants & Similar | $0 |
| Investment income | $116 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $0 |
| Net Gain/Loss on Asset Sales | $0 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $510,471 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $121,206 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $122,457 |
| Pension plan accruals and contributions | $0 |
| Other employee benefits | $50,482 |
| Payroll taxes | $18,640 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $0 |
| Fees for services: Accounting | $2,915 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $19,159 |
| Advertising and promotion | $0 |
| Office expenses | $2,804 |
| Information technology | $0 |
| Royalties | $0 |
| Occupancy | $74,390 |
| Travel | $1,580 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $1,597 |
| Interest | $2,655 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $5,841 |
| Insurance | $3,579 |
| All other expenses | $0 |
| Total functional expenses | $500,497 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $149,444 |
| Savings and temporary cash investments | $0 |
| Pledges and grants receivable | $0 |
| Accounts receivable, net | $0 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $0 |
| Investments—publicly traded securities | $0 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $8,237 |
| Total assets | $177,667 |
| Accounts payable and accrued expenses | $4,196 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $5,053 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $6,579 |
| Total liabilities | $15,828 |
| Net assets without donor restrictions | $0 |
| Net assets with donor restrictions | $0 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Total liabilities and net assets/fund balances | $161,839 |
Peer Organizations
| Organization Name | Assets | Revenue |
|---|---|---|
National Alliance For Research On Schizophrenia And Depression Inc New York, NY | $44,896,085 | $18,359,337 |
Friends Research Institute Inc Baltimore, MD | $7,459,546 | $8,548,377 |
Foundation Of Cognitive Therapy And Research Bala Cynwyd, PA | $13,423,917 | $6,963,701 |
The Addiction Policy Forum North Bethesda, MD | $1,167,603 | $801,817 |
West Virginia Drug Intervention Institute Inc Charleston, WV | $1,283,557 | $1,334,543 |
Rosenthal Center For Addiction Studies Inc New York, NY | $581,932 | $900,034 |
Street Addiction Institute Incorporated Syracuse, NY | $54,903 | $483,763 |
Consumer Satisfaction Services Inc Harrisburg, PA | $177,667 | $510,471 |
Center For Havening Research And Training Inc Roslyn, NY | $149,990 | $206,999 |
Institute For The Study Of Conflict Transformation Inc Dayton, OH | $66,325 | $0 |
American Academy Of Health Behavior Inc Rudolph, OH | $195,785 | $0 |
Foundation Of Science And Spirituality Marysville, OH | $71,150 | $91,859 |