Information And Referral Network Inc

Organization Overview

Information And Referral Network Inc, operating under the name Connect2Help, is located in Indianapolis, IN. The organization was established in 1987. According to its NTEE Classification (P19) the organization is classified as: Support N.E.C., under the broad grouping of Human Services and related organizations. As of 06/2019, Connect2Help employed 64 individuals. Connect2Help is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.

For the year ending 06/2019, Connect2Help generated $1.8m in total revenue. This represents a relatively dramatic decline in revenue. Over the past 4 years, the organization has seen revenues fall by an average of (4.4%) each year. All expenses for the organization totaled $1.8m during the year ending 06/2019. As we would expect to see with falling revenues, expenses have declined by (5.2%) per year over the past 4 years. You can explore the organizations financials more deeply in the financial statements section below.

Mission & Program ActivityExcerpts From the 990 Filing

TAX YEAR

2019

Describe the Organization's Mission:

Part 3 - Line 1

CONNECT2HELP FACILITATES CONNECTIONS BETWEEN PEOPLE WHO NEED HUMAN SERVICES AND THOSE WHO PROVIDE THEM. INDIVIDUALS AND FAMILIES NEED TO KNOW WHERE TO CALL FOR ASSISTANCE IN TIMES OF DIFFICULTY. HOWEVER, THEY ARE OFTEN UNABLE TO OBTAIN AVAILABLE SERVICES QUICKLY AND EASILY DUE TO LACK OF KNOWLEDGE AND/OR FRAGMENTATION OF THE SERVICE DELIVERY SYSTEM. THE PURPOSE OF CONNECT2HELP IS TO HELP PEOPLE FIND THEIR WAY TO AVAILABLE SERVICES.

Describe the Organization's Program Activity:

Part 3 - Line 4a

CONNECT2HELP PERSONNEL, STAFFING THEIR 24 HOUR/DAYS, 7 DAYS/WEEK, 365 DAYS/YEAR 2-1-1 CALL CENTER, ANSWER RATE THIS YEAR WAS 81%. FOR ALL INCOMING CALLS. THIS FISCAL YEAR CONNECT2HELP ANSWERED OVER 178,000 CALLS. ONLY 10% OF ALL NEEDS WERE CONSIDERED UNMET.


CONNECT2HELP HAS BEEN A FEDERAL SUICIDE PREVENTION LIFELINE CALL CENTER SINCE 2005. BEGINNING FEBRUARY 2019 WITH FUNDING MADE AVAILABLE FROM FSPL/VIBRANT WE STARTED TO INCREASE OUR GEOGRAPHICAL AREA OF COVERAGE, FROM 8 INDIANA COUNTIES TO 20 INDIANA COUNTIES. WE WERE ABLE TO GO FROM A 54% ANSWER RATE TO AN 80% ANSWER RATE FOR A LARGER AREA OF CRISIS CALLS.


MANY CONNECT2HELP CALLERS ARE ELIGIBLE FOR SNAP (FORMERLY FOOD STAMPS) BENEFITS, AND IN INDIANA MANY PEOPLE WHO ARE ELIGIBLE FOR SNAP WERE NOT PARTICIPATING; CONNECT2HELP AND OTHER INDIANA 2-1-1 AGENCIES PROVIDED A SNAP "IN-REACH" PROGRAM. BECAUSE OF THE SNAP PROGRAM CONNECT2HELP INFORMATION AND REFERRAL SPECIALISTS ASKED 135,443 INCOMING CALLERS (OUT OF 205,811 TOTAL CALLERS STATEWIDE, OR 66% OF ALL ASKED) IF THEY WERE CURRENTLY PARTICIPATING IN THE SNAP PROGRAM. BASED ON A PRE-SCREENING OF 3,670 CALLERS (OUT OF 6,110 TOTAL CALLERS PRE-SCREENED STATEWIDE, OR 60% OF ALL PRE-SCREENED) WERE REFERRED TO THE SNAP PROGRAM.


CONNECT2HELP CONTRACTED WITH THE STATE OF VERMONT'S 211 SERVICES IN DECEMBER OF 2017, TO ANSWER THEIR EVENING, WEEKEND, AND HOLIDAY PHONE CALLS. IN 2018 2019 WE ANSWERED 10,716 CALLS FOR THE STATE OF VERMONT. ASSISTING WITH, AMONG OTHER ISSUES, SHELTER FOR THEIR HOMELESS DURING SOME VERY COLD WEATHER.


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Financial Statements

Statement of Revenue
Federated campaigns$552,772
Membership dues$0
Fundraising events$59,150
Related organizations$200,837
Government grants $0
All other contributions, gifts, grants, and similar amounts not included above$0
Noncash contributions included in lines 1a–1f $7,130
Total Revenue from Contributions, Gifts, Grants & Similar$812,759
Total Program Service Revenue$986,864
Investment income $7,083
Tax Exempt Bond Proceeds $0
Royalties $0
Net Rental Income $0
Net Gain/Loss on Asset Sales $0
Net Income from Fundraising Events $0
Net Income from Gaming Activities $0
Net Income from Sales of Inventory $0
Miscellaneous Revenue$0
Total Revenue $1,806,972

Grants Recieved

Over the last fiscal year, we have identified 1 grants that Information And Referral Network Inc has recieved totaling $41.

Awarding OrganizationAmount
Amazonsmile Foundation

Seattle, WA

PURPOSE: GENERAL SUPPORT

$41
View Grant Recipient Profile

Endowment Analysis

Beg. Balance$14,967
Ending Balance$14,967

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