United Service Organizations Inc

THE USO STRENGTHENS AMERICA'S MILITARY SERVICE MEMBERS BY KEEPING THEM (CONTINUED IN SCHEDULE O) CONNECTED TO FAMILY, HOME AND COUNTRY, THROUGHOUT THEIR SERVICE TO THE NATION.

USO CENTERS - SEE SCHEDULE O.THE FOCUS OF MUCH OF THIS NARRATIVE EXPLANATION OF USO OPERATIONS HAS RIGHTLY BEEN ON THE GREAT WORK THE USO TEAM HAS DONE TO SUPPORT OUR SERVICE MEMBERS AND THEIR FAMILIES OVER THE PAST YEAR. WHILE THIS WAS GOING ON, THE USO WAS ALSO ENGAGED IN AN IMPORTANT STRUCTURAL INITIATIVE LED BY THE USO BOARD OF GOVERNORS THAT CULMINATED AT THE END OF 2021. THE USO UNDERTOOK A DELIBERATE, COLLABORATIVE BOARD-LED INITIATIVE IN 2018 KNOWN INTERNALLY AS ONEUSO TO CONSOLIDATE ITS 19 SEPARATE 501C3 ORGANIZATIONS INTO A SINGLE, UNITED REGIONAL STRUCTURE. THE PURPOSE OF THIS INITIATIVE WAS TO MAXIMIZE THE USO'S SERVICE DELIVERY CAPABILITIES ACROSS THE GLOBE, MAXIMIZE ITS FUNDRAISING POTENTIAL AND INCREASE ITS ORGANIZATIONAL STRENGTH.AS A RESULT OF THIS INITIATIVE, THE USO IS NOW ABLE TO REACH AREAS IN THE CONTINENTAL UNITED STATES THAT WERE BEYOND THE ABILITY AND THE REMIT OF THE OLD STRUCTURE; RAISE FUNDS TO SUPPORT ITS MISSION ACROSS THE ENTIRE PANOPLY OF ITS PROGRAMS AND OFFERINGS IN AN INTEGRATED WAY; AND DRAW ON ORGANIZATION-WIDE RESOURCES, WHEN NEW NEEDS ARE IDENTIFIED OR WHEN TOUGH TIMES RETURN, TO SUSTAIN OPERATIONS IN THE FACE OF FISCAL OR OPERATIONAL CHALLENGES.TO THE SERVICE MEMBERS THE USO SERVES, THIS EFFORT WAS LARGELY OPAQUE AS THEY WERE GREETED BY "THE USO" WHEREVER THEY WENT IN THE SAME WAY: WITH EMPATHY, CARE, AND LOVE. BUT TO THE HUNDREDS OF USO EMPLOYEES AND THOUSANDS OF VOLUNTEERS, THE BOARD OF GOVERNORS VISION WILL ENSURE THAT THE USO IS SUSTAINED AND GROWS STRONGER AS THE NATIONAL TREASURE IT HAS BECOME EVER SINCE ITS CREATION IN 1941 AS THE ADVENT OF WORLD WAR II.USO CENTERSTHE USO PROVIDES PROGRAMS, ENTERTAINMENT AND SERVICES AT MORE THAN 275 LOCATIONS WORLDWIDE. USO OPERATIONS ARE LOCATED THROUGHOUT THE UNITED STATES (INCLUDING THE U.S. TERRITORY OF GUAM), AND IN COUNTRIES OVERSEAS, INCLUDING AUSTRALIA, CHAD, DJIBOUTI, GERMANY, HUNGRY, CYPRUS, ITALY, IRAQ, JAPAN, JORDAN, KENYA, KOREA, KUWAIT, NIGER, POLAND, QATAR, SAUDI ARABIA, SPAIN, TURKEY, UNITED ARAB EMIRATES, AND THE UNITED KINGDOM. USO OPERATES IN AIRPORTS, ON AND NEAR MILITARY BASES, AND IN COMBAT AND HARDSHIP ZONES. MOST USO LOCATIONS OPERATE OUT OF SPACE THAT IS PROVIDED FOR FREE OR AT GREATLY REDUCED RENT, ENABLING THE USO TO SAVE ON CRITICAL OPERATING EXPENSES.IN 2021 USO LOGGED MORE THAN 9.0 MILLION SERVICE INSTANCES. THE USO'S CENTERS PROVIDE A WARM AND COMFORTING PLACE WHERE SERVICE MEMBERS CAN CONNECT WITH LOVED ONES BACK HOME VIA INTERNET OR TELEPHONE, PLAY A VIDEO GAME, CATCH A MOVIE, HAVE A SNACK OR JUST PUT THEIR FEET UP AND RELAX. IN 2021, THE USO CELEBRATED THE OPENING OF SEVERAL NEW LOCATIONS INCLUDING FORT IRWIN NATIONAL TRAINING CENTER, CALIFORNIA; SALT LAKE CITY MILITARY ENTRANCE PROCESSING STATION (MEPS) AND SALT LAKE CITY INTERNATIONAL AIRPORT, UTAH; BUTTE MEPS, MONTANA; SAN ANTONIO WARRIOR FAMILY AND SUPPORT CENTER, TEXAS; DALLAS LOVE FIELD AIRPORT CENTER, TEXAS; DES MOINES AIR NATIONAL GUARD BASE, IOWA; MARSEILLES TRAINING CENTER, ILLINOIS; NAVAL SUBMARINE BASE NEW LONDON, CONNECTICUT; PITTSBURG INTERNATIONAL AIRPORT, PENNSYLVANIA; CAMP SHELBY JOINT FORCES TRAINING CENTER, MISSISSIPPI; POWIDZ AIR BASE, POLAND; MORAN AIR BASE, SPAIN; ROYAL AIR FORCE AKROTIRI, CYPRUS; CAMP SIMBA, KENYA; NIGER AIR BASE, NIGER; SPANGDAHLEM PAX TERMINAL, GERMANY; ROYAL AIR FORCE LAKENHEATH, UNITED KINGDOM; INCIRLIK AIR BASE (SITE K), TURKEY; ROYAL AIR FORCE INNSWORTH, UNITED KINGDOM; CAMP CARROLL, REPUBLIC OF KOREA. IN ADDITION TO THESE CENTERS, THE USO RENOVATED TRAVIS AIR FORCE BASE, CALIFORNIA; SEA-TAC AIRPORT, WASHINGTON; HARSTFIELD-JACKSON INTERNATIONAL AIRPORT, GEORGIA; CORRY STATION, FLORIDA; DOVER AIR FORCE BASE (AMC TERMINAL) DELAWARE; NAVAL STATION GREAT LAKES, ILLINOIS. IN 2021, USO CENTERS AT VARPALOTA TRAINING AREA, HUNGARY; BAGRAM AIR BASE PAT TILLMAN MEMORIAL, AFGHANISTAN; HAMID KARZAI INTERNATIONAL AIRPORT, AFGHANISTAN; SAN ANTONIO DOWNTOWN CENTER, TEXAS; MUSCATATUCK URBAN TRAINING CENTER, INDIANA CLOSED THEIR DOORS. WARRIOR AND FAMILY CENTER PROGRAMS AND SERVICESTHE USO HAS FOUR LOCATIONS THAT PRIMARILY SERVE WOUNDED, ILL AND INJURED SERVICE MEMBERS, THEIR FAMILIES AND CAREGIVERS. OPENED IN 2008, THE USO WARRIOR CENTER AT LANDSTUHL REGIONAL MEDICAL CENTER (LRMC) IN GERMANY PROVIDES A HOME AWAY FROM HOME FOR WOUNDED SERVICE MEMBERS, MANY OF WHOM VISIT MULTIPLE TIMES DAILY BETWEEN MEDICAL APPOINTMENTS. A WIDE SPECTRUM OF PROGRAMS AND ACTIVITIES ARE ALWAYS AVAILABLE, INCLUDING HOME-COOKED MEALS AND FAMILY-STYLE COOKOUTS.THE TWO ADDITIONAL LOCATIONS OPERATE NEAR WASHINGTON, D.C.: THE USO WARRIOR AND FAMILY CENTER AT NAVAL SUPPORT ACTIVITY BETHESDA IN MARYLAND AND THE USO WARRIOR AND FAMILY CENTER AT FORT BELVOIR, VIRGINIA. THE FACILITIES OFFER A COMPREHENSIVE ARRAY OF SPECIALIZED SERVICES AND PROGRAMS IN A SUPPORTIVE, HOME-LIKE SETTING. CREATED FOR OUR NATION'S HEALING HEROES AND THEIR FAMILIES, THE CENTERS FEATURE CLASSROOMS, SPORTS LOUNGES, COMMUNAL KITCHEN AND EATING AREAS, BUSINESS CENTERS, HEALING GARDENS AND MORE. THE MOST RECENT LOCATION IS THE USO WARRIOR FAMILY SUPPORT CENTER ON BROOKE ARMY MEDICAL CENTER'S CAMPUS IN SAN ANTONIO, TX. THE MORE THAN 13,000-SQUARE-FOOT FACILITY OFFERS A COMPREHENSIVE ARRAY OF SPECIALIZED SERVICES AND PROGRAMS IN A SUPPORTIVE HOME-LIKE SETTING AND INCLUDES A CLASSROOM, THEATER ROOM, LIVING ROOM, COMMUNAL KITCHEN, DINING AREA, HEALING GARDENS AND MORE. MOBILE USO DUBBED "USO CENTERS ON WHEELS," THIS FLEET OF VEHICLES TAKES OUR SERVICES OUT ON THE ROAD TO SERVICE MEMBERS AND THEIR FAMILIES IN AREAS OF THE COUNTRY WHERE THERE ARE NOT USO CENTERS, FOR HOWEVER LONG WE ARE NEEDED. THE VEHICLES, WHICH OPERATE IN THE U.S. AND EUROPE, RANGE IN SIZE FROM CANTEENS TO LARGE RECREATIONAL VEHICLES. IN ADDITION TO SUPPORTING TRAINING EXERCISES AND BRINGING USO SERVICES TO NEARBY INSTALLATIONS, THE MOBILE USO PROGRAM ALSO DEPLOYS TO SUPPORT OUR SERVICE MEMBERS IN LOCAL OR NATIONAL EMERGENCIES, SUCH AS HURRICANES OR WILDFIRES.IN 2021, USO'S MOBILE FLEET PROVIDED SUPPORT TO SERVICE MEMBERS RESPONDING TO NATURAL DISASTERS SUCH AS HURRICANE IDA; THOSE SUPPORTING HOMELAND OPERATIONS TO INCLUDE POST-INAUGURATION SUPPORT; AS WELL AS THOSE SERVICE MEMBERS AND THEIR FAMILIES FACING NO-NOTICE DEPLOYMENTS IN SUPPORT OF OPERATIONS SUCH AS OPERATION ALLIES REFUGE. USO GAMINGTHE COMPREHENSIVE USO GAMING PROGRAM CONSISTS OF ONLINE AND IN-PERSON EVENTS FOR SERVICE MEMBERS AND THEIR FAMILIES, COMBINED WITH A PUBLIC PARTNERSHIP ELEMENT SUCH AS INVITATIONALS, STREAMING, CONTENT CREATION AND ENTERTAINMENT EVENTS. THE PROGRAM INCLUDES LOCAL, REGIONAL AND NATIONAL EVENTS, BOTH IN-PERSON AND ONLINE. IN 2021, THE USO GAMING PROGRAM STREAMED 253 HOURS WITH 828,267 UNIQUE VIEWERS AND GAINED 3,681 NEW FOLLOWERS. THE NATIONAL SCHEDULE COMPRISES OF NUMEROUS TOURNAMENTS, LEAGUES, COMMUNITY EVENTS, AND COMPETITIONS.FAMILIES OF THE FALLENTHE USO HAS SUPPORTED EVERY DIGNIFIED TRANSFER AT DOVER AIR FORCE BASE SINCE MARCH 1991. THE USO IS LOCATED IN THE HEART OF DOVER AIR FORCE BASE TO SUPPORT FAMILIES OF THE FALLEN, AS WELL AS THOSE SERVICE MEMBERS ASSIGNED TO THE AIR FORCE MORTUARY AFFAIRS COMPLEX. ADDITIONALLY, AS FAMILY NOTIFICATIONS OCCUR AT ALL TIMES OF THE DAY AND NIGHT, THE USO WORKS 24/7 TO COORDINATE AMONG USO LOCATIONS ACROSS THE COUNTRY. THE USO IS THERE TO SUPPORT AND COMFORT FAMILIES WHO HAVE JUST RECEIVED TRAGIC NEWS AS THEY TRAVEL TO AND FROM DOVER AIR FORCE BASE.

PUBLIC AWARENESS AND OUTREACH - SEE SCHEDULE O.PUBLIC AWARENESS AND OUTREACHTHE USO'S MARKETING & COMMUNICATIONS OUTREACH PROGRAMS AIM TO ADDRESS THE CIVILIAN-MILITARY DRIFT A NATURAL DISCONNECT AND LACK OF UNDERSTANDING BETWEEN THOSE WHO HAVE SERVED IN THE MILITARY AND THOSE WHOM THEY DEFEND WHO HAVE NEVER SERVED AND MAY NOT KNOW OR BE RELATED TO ANYONE WHO HAS. DURING 2021, THE USO LAUNCHED GIVE MORE THAN THANKS, A BRAND AWARENESS CAMPAIGN ENCOURAGING AMERICANS TO ACTIVELY EXPRESS GRATITUDE AND SUPPORT OUR SERVICE MEMBERS AND THEIR FAMILIES AT HOME AND ABROAD. ADDITIONALLY, WE INTRODUCED A HOLIDAY VERSION OF THE PROGRAM IN THE FOURTH QUARTER. THE MULTI-CHANNEL CAMPAGN GENERATED NEARLY 108 MILLION SOCIAL MEDIA IMPRESSIONS AND 21.5 BILLION EARNED MEDIA IMPRESSIONS. THROUGH ITS WEBSITE AND MAIL, THE USO COLLECTED MORE THAN 4.25 MILLION MESSAGES OF APPRECIATION FROM THE AMERICAN PUBLIC WHICH ARE BEING DISTRIBUTED OR DISPLAYED AT USO LOCATIONS ACROSS THE GLOBE.

EXPEDITIONARY AND MILITARY FAMILY PROGRAMS - SEE SCHEDULE O.USO'S EXPEDITIONARY AND MILITARY FAMILY PROGRAMS PROVIDE SUPPORT AND COMFORT TO SERVICE MEMBERS AND THEIR FAMILIES, WHETHER THEY ARE DEPLOYED, TRANSITIONING FROM THEIR SERVICE, WOUNDED, ILL OR INJURED, OR HAVE MADE THE ULTIMATE SACRIFICE FOR OUR COUNTRY.BOB HOPE LEGACY READING PROGRAM THE BOB HOPE LEGACY READING PROGRAM IS LARGELY DRIVEN BY VIRTUAL, ON-DEMAND STORY TIME OFFERINGS THAT HELP THE USO EXTEND ITS REACH. IN 2021, THE PROGRAM CONNECTED MORE THAN 32,000 MILITARY FAMILIES AROUND THE WORLD THROUGH READING AND LAUNCHED A DIGITAL CLOUD-BASED DELIVERY OFFERING, ALLOWING SERVICE MEMBERS TO SEND THEIR RECORDED VIDEO VIA EMAIL DIRECTLY TO THEIR LOVED ONE. AT THE END OF THE YEAR, DIGITAL OFFERINGS MADE UP 45% OF TOTAL STORIES SHARED FROM SERVICE MEMBER TO CHILD. WHEN SURVEYED, 96% OF READERS INDICATED THEY FELT MORE CONNECTED TO FAMILY DURING THEIR ABSENCE BY HAVING PARTICIPATED IN THE PROGRAM, AND 94% INDICATED PARTICIPATING IN THE PROGRAM HELPED TO EASE THEIR OWN STRESS ABOUT THEIR ABSENCE FROM HOME.RECOGNIZING THE CHALLENGES MILITARY CHILDREN OFTEN FACE WHEN DEALING WITH SEPARATION, THE BOB HOPE LEGACY READING PROGRAM ALSO MAKES IT POSSIBLE FOR MILITARY KIDS TO ADD A NEW BOOK TO THEIR OWN LIBRARY AND SHARE STORY TIME WITH SOMEONE THEY LOVE BY RECORDING THEMSELVES READING. USO SPECIAL DELIVERY PRESENTED BY JOHNSON & JOHNSONTHE USO CONTINUED TO HOST THE HIGHLY POPULAR SPECIAL DELIVERY BABY SHOWERS FOR MILITARY PARENTS-TO-BE AROUND THE GLOBE VIRTUALLY IN 2021. IN 2021, THE USO BUILT UPON THE SUCCESS OF NEARLY A DECADE HOSTING SHOWERS WITH A GOAL TO REACH EVEN MORE FAMILIES THROUGH MORE FREQUENT OFFERINGS OF BOTH IN-PERSON AND VIRTUAL EVENTS, INCREASING EVENT DELIVERY BY 53% AND REACHING 56% MORE NEW AND EXPECTING PARENTS THAN IN 2020. COMBINING BABY SHOWER GAMES, LOCAL GUEST SPEAKERS AND DRAWINGS FOR TRADITIONAL BABY SHOWER GIFTS, THESE POPULAR SHOWERS PROVIDE A TOUCH OF HOME FOR PARENTS-TO-BE WHO ARE OFTEN AWAY FROM THEIR FAMILIES, FRIENDS AND SUPPORT NETWORKS DURING THEIR PREGNANCIES. IN 2020, JOHNSON & JOHNSON JOINED THE TEAM AS A PRESENTING SPONSOR, SUPPORTING THE SPECIAL DELIVERY PROGRAM FOR ALL EXPECTANT MILITARY FAMILIES. MORE THAN 15,000 EXPECTANT SERVICE MEMBERS AND MILITARY SPOUSE PARENTS HAVE BEEN SERVED THROUGH THIS PROGRAM SINCE ITS LAUNCH IN 2013. THE USO HOSTED 41 SHOWERS, INCLUDING VIRTUAL SHOWERS, AND REACHED 1,567 EXPECTANT FAMILIES IN 2021. FOR THE LAST DECADE, SELECT SPECIAL DELIVERY BABY SHOWERS HAVE BEEN CO-HOSTED WITH HEIDI MURKOFF, THE BEST-SELLING AUTHOR OF THE "WHAT TO EXPECT" BOOK SERIES.OPERATION PHONE HOMEOPERATION PHONE HOME IS ONE OF THE MOST FREQUENTLY REQUESTED SERVICES FROM OUR FORWARD-DEPLOYED SERVICE MEMBERS. AT OUR CENTERS LOCATED IN PLACED SUCH AS DJIBOUTI, IRAQ, JORDAN, SAUDI ARABIA AND KUWAIT, SERVICE MEMBERS HAVE ACCESS TO A NETWORK THAT PROVIDES FREE WIRELESS INTERNET, ACCESS TO COMPUTERS WITH FREE, HIGH-SPEED INTERNET AND THE ABILITY TO MAKE FREE PHONE CALLS HOME. MORE AND MORE EXPECTANT PARENTS TAKE ADVANTAGE OF THE USO'S FREE INTERNET ACCESS TO WITNESS THE BIRTH OF THEIR CHILDREN WHILE DEPLOYED OVERSEAS. IN 2021, AT USO LOCATIONS IN SOUTHWEST ASIA ALONE, 23 MILLION MINUTES OF WI-FI AND 339,000 MINUTES OF FREE TALK TIME WERE LOGGED BY SERVICE MEMBERS CONNECTING WITH THEIR FAMILIES. USO COFFEE CONNECTIONS EVENTSMILITARY SPOUSES ARE INVITED TO ATTEND USO COFFEE CONNECTIONS GATHERINGS AT THEIR LOCAL USO CENTER TO CONNECT WITH NEW FRIENDS OR RECONNECT WITH OLD ONES. IN 2021, DESPITE ANOTHER YEAR UNDER A GLOBAL PANDEMIC, THE USO HOSTED ROUGHLY 525 EVENTS BOTH IN-PERSON AND VIRTUALLY CONNECTING OVER 6,000 MILITARY SPOUSES AROUND THE WORLD. IN 2022, THE USO PLANS TO HOST MORE THAN 700 EVENTS THAT CONNECT OVER 7,500 SPOUSES WITH OTHER MILITARY SPOUSES IN THEIR LOCAL COMMUNITIES AND NETWORKS.USO COFFEE CONNECTION LIVE WAS CREATED IN 2019 IN RESPONSE TO REQUESTS FROM MILITARY SPOUSES WHO MIGHT NOT HAVE READY ACCESS TO A USO CENTER BUT EXPRESSED INTEREST IN PARTICIPATING IN USO MILITARY SPOUSE PROGRAMS. THIS VIRTUAL EVENT IS AN HOUR-LONG "COFFEE CHAT" BETWEEN A USO MILITARY SPOUSE AND AN INFLUENTIAL GUEST, IN WHICH THEY DISCUSS TOPICS THAT ARE RELEVANT AND TRENDING WITHIN THE MILITARY SPOUSE COMMUNITY. TOPICS SUCH AS COMMUNITY, HEALTH, WELLNESS, MARRIAGE AND THE MILITARY, PCS-ING, EMPLOYMENT AND MANY OTHERS HAVE BEEN DISCUSSED. IN 2021, THE USO WELCOMED 11 GUESTS TO USO COFFEE CONNECTION LIVE. SOME OF THE MORE WELL-KNOWN GUESTS INCLUDED SAMANTHA BUSCH, MONTE DURHAM AND HEIDI MURKOFF. THE USO EXPANDED TOPICS TO INCLUDE MINDFULNESS, INFERTILITY, AT-HOME MAKEUP TUTORIALS, GROWING UP AS A MILITARY KID, LIFE AS A MALE MILITARY SPOUSE AND CURRENT FASHION TRENDS. USO CARE PACKAGESTHE USO CARE PACKAGE PROGRAM PROVIDES SERVICE MEMBERS WITH TWO DIFFERENT TYPES OF CARE PACKAGES A SNACK PACK AND TOILETRY PACK. BOTH ARE DESERT TAN IN COLOR AND ARE CONSTRUCTED WITH A DURABLE NYLON MATERIAL WITH A MODULAR LIGHTWEIGHT LOAD-CARRYING EQUIPMENT (MOLLE) SYSTEM ON THE BACK OF THE POUCH FOR EASY ATTACHMENT ON MOST MILITARY-ISSUED GEAR. THE SNACK PACK IS ASSEMBLED WITH A MIXTURE OF HEALTHY AND SWEET TREATS, WHILE THE STANDARD TOILETRY PACK COMES EQUIPPED WITH A WIDE RANGE OF TRAVEL-SIZED HYGIENE PRODUCTS THERE IS ALSO A SPECIAL VERSION OF THE PACK THAT PROVIDES FEMININE HYGIENE AND SELF-CARE PRODUCTS. IN 2021, NEARLY 200,000 CARE PACKAGES WERE DELIVERED TO SERVICE MEMBERS IN REMOTE LOCATIONS AROUND THE GLOBE. ADDITIONALLY, THE USO TESTED AND LAUNCHED THE WOMEN'S CARE PACKAGE, WHICH INCLUDES TOILETRY ITEMS SPECIFICALLY REQUESTED BY WOMEN IN THE MILITARY.USO HOLIDAYSUSO HOLIDAYS OFFERS BOTH PROGRAMMING AND PACKAGES TO HELP SERVICE MEMBERS FEEL CONNECTED AND SUPPORTED DURING THE HOLIDAY SEASON. USO CENTERS AND TEAMS ACTIVATE AROUND THE GLOBE TO HELP TO BRING A PIECE OF HOME TO SERVICE MEMBERS AND THEIR FAMILIES, NO MATTER WHERE THEY ARE CALLED TO SERVE DURING THE HOLIDAYS. WHETHER IT IS DELIVERING CARE PACKAGES, HOSTING HOLIDAY EVENTS, PROVIDING FREE ENTERTAINMENT, OR ENABLING TECHNOLOGY THAT BRINGS LOVED ONES TOGETHER, THE USO HELPS SERVICE MEMBERS, AND THEIR FAMILIES STAY CONNECTED TO THE COMFORTS OF HOME DURING THE HOLIDAY SEASON.IN 2021, USO HOLIDAYS DELIVERED 50,000 CARE PACKAGES TO MILITARY MEMBERS SERVING IN REMOTE OPERATING AND TRAINING BASES. WINTER PACKS WERE DISTRIBUTED TO A RECORD 271 OUTREACH LOCATIONS (46%+ YOY) AND REACHED SERVICE MEMBERS IN 48 COUNTRIES. EACH SPECIAL CARE PACKAGE IS DELIVERED IN A FESTIVE USO BRANDED BAG AND INCLUDES A SNACK PACK AND A VARIETY OF PARTNER-PROVIDED ITEMS DONATED IN-KIND. FROM A USO HOLIDAYS SURVEY, 92% OF RESPONDENTS (SERVICE MEMBERS AND MILITARY FAMILIES) SAID THE USO GAVE THEM AN OPPORTUNITY TO CELEBRATE THE HOLIDAYS THEY WOULDN'T HAVE HAD OTHERWISE. USO2GOUSO2GO WAS LAUNCHED IN 2008 TO ENSURE SERVICE MEMBERS IN REMOTE LOCATIONS HAVE SOME OF THE SMALL COMFORTS OF HOME SUCH AS ELECTRONIC GAMING, SPORTS EQUIPMENT, BOARD GAMES, MOVIES AND PERSONAL CARE ITEMS. TO DATE, THE USO HAS SUPPORTED MORE THAN 2,700 UNITS AND SHIPPED ITEMS TO OVER 90 COUNTRIES AND OVER 30 MILITARY SHIPS, INCLUDING THOSE DELIVERED TO REMOTE PLACES IN EASTERN EUROPE, SOUTH AMERICA, AUSTRALIA, DJIBOUTI, EGYPT, IRAQ, JORDAN, KUWAIT, NORTH AFRICA AND THE PHILIPPINES USO2GO CONTINUES TO BE THE PROGRAM MOST REQUESTED DIRECTLY FROM THE FIELD THAT HELPS OUR DEPLOYED SERVICE MEMBERS RELAX AND RECHARGE. IN 2021 THE USO SUPPORTED 300 INDIVIDUAL MILITARY TEAMS DEPLOYED TO FAR REACHING EXPEDITIONARY LOCATIONS.

GLOBAL ENTERTAINMENTUSO GLOBAL ENTERTAINMENT SERVES AS THE PREMIERE ENTRY POINT FOR ENTERTAINMENT INDUSTRY PARTNERS TO DELIVER A DIVERSE RANGE OF FIRST-CLASS PROGRAMMING TO THE FOOTSTEPS OF SERVICE MEMBERS AND THEIR FAMILIES. IN 2021, USO RESUMED ITS ICONIC IN-PERSON ENTERTAINMENT TOURS BOTH DOMESTICALLY AND ABROAD, HOSTING 7 TOURS FEATURING 15 TALENT 0 ACROSS FIVE COUNTRIES SERVING 16,000 SERVICE MEMBERS & FAMILIES. GLOBAL ENTERTAINMENT ALSO OPERATES THE MILITARY VIRTUAL PROGRAMMING (MVP) SERIES, OFFERING LIVE CELEBRITY VIRTUAL VISITS FOR MILITARY COMMUNITIES TO KEEP MORALE HIGH FOR SERVICE MEMBERS TO ENJOY FROM ANY MILITARY LOCATION. IN 2021 THE MVP SERIES PRODUCED 71 SESSIONS, FEATURING 107 CELEBRITY GUESTS, VISITING WITH OVER 27K MILITARY MEMBERS FROM EVERY US STATE & TERRITORY, 35 COUNTRIES, AND 14 SHIPS AT SEA. FIND OUT MORE AT WWW.USO.ORG/MVP GLOBAL ENTERTAINMENT HOUSES THE USO SHOW TROUPE, COMPRISED OF PROFESSIONAL ENTERTAINERS WITH BROADWAY, OFF-BROADWAY, FILM AND TELEVISION EXPERIENCE, ENTERTAINING MILITARY SERVICE AND FAMILY MEMBERS EVERY YEAR AT USO ACTIVITIES, INCLUDING DEPLOYMENT AND HOMECOMING CEREMONIES, FAMILY APPRECIATION EVENTS, RETIREMENT AND CHANGE OF COMMAND CEREMONIES. FINALLY, GLOBAL ENTERTAINMENT OFFERS LIMITED ON-DEMAND CONTENT VIA THE USO MOBILE APP AND AT KEY TIMES OF THE YEAR, STREAMS CONTENT ACROSS THE USO SOCIAL MEDIA PLATFORMS, EXPANDING ITS MISSION SET TO OFFER A WIDE RANGE OF ENTERTAINMENT PROGRAMMING ANYTIME, ANYWHERE IN THE WORLD. IN 2021, GLOBAL ENTERTAINMENT PRODUCED OPRY LIVE: A USO HOLIDAY SPECIAL FEATURING SUCH ARTISTS AS CARRIE UNDERWOOD, LUKE COMBS & THE WAR & TREATY GARNISHING 500K VIEWS.USO PATHFINDER TRANSITION PROGRAMTHE USO PATHFINDER TRANSITION PROGRAM EXTENDS THE USO EXPERIENCE TO ACTIVE DUTY, RESERVE, NATIONAL GUARD AND MILITARY SPOUSES AT ANY POINT IN THEIR CAREER AND EDUCATES THEM ON PROFESSIONAL SERVICES AVAILABLE TO THEM TO BETTER PREPARE THEM AS THEY TRANSITION FROM THE MILITARY AND SETTLE INTO THEIR NEW COMMUNITIES. THE PROGRAM ALSO SUPPORTS MILITARY SPOUSES AT ANY POINT IN THEIR MILITARY JOURNEY AS THEY TRANSITION FROM ONE INSTALLATION TO THE NEXT.THE USO PATHFINDER TRANSITION PROGRAM FOCUSES ON THESE KEY AREAS: EMPLOYMENT, EDUCATION, FINANCIAL WELLNESS, MENTORSHIP AND INCREASED ACCESS TO RELEVANT VETERAN RESOURCES IN THEIR COMMUNITIES WHEN SEPARATION FROM SERVICE OCCURS.BY LEVERAGING OUR UNIQUE POSITION OF HAVING USO LOCATIONS ACROSS THE GLOBE, THE USO IS ABLE TO ENGAGE WITH TRANSITION-FOCUSED PROGRAMMING EARLIER IN THE SERVICE MEMBERS' CAREER, RESULTING IN HIGHER EDUCATED, MORE FINANCIALLY STABLE, AND BETTER-CONNECTED SERVICE MEMBERS AND MILITARY SPOUSES.THROUGH THE CREATION OF AN INDIVIDUALIZED ACTION PLAN, TRANSITION SPECIALISTS COLLABORATE WITH INDIVIDUALS TO IDENTIFY THEIR PERSONAL AND PROFESSIONAL GOALS AND BUILD A ROADMAP TO ACHIEVING THOSE GOALS, IDENTIFYING SERVICES AND RESOURCES THAT ARE THE BEST FIT FOR THEIR NEEDS AND GEOGRAPHIC LOCATION. USO PATHFINDER TRANSITION PROGRAM ALSO OFFERS OPPORTUNITIES FOR SERVICE MEMBERS AND MILITARY SPOUSES TO LEARN RELEVANT AND VALUABLE INFORMATION AS THEY OVERCOME THE CHALLENGES THAT TRANSITIONS CAN CREATE THROUGH VARIOUS PROGRAMMING. SINCE THE PROGRAM'S INCEPTION IN 2015, MORE THAN 60,000 ACTION PLANS HAVE BEEN COMPLETED. IN 2021, THE NUMBER OF SERVICE MEMBERS AND SPOUSES SUPPORTED WITH AN ACTION PLAN INCREASED 30%, SERVING MORE THAN 13,000 CLIENTS IN ALL 50 STATES, 3 TERRITORIES, AND 23 COUNTRIES OVERSEAS. THE PROGRAM ALSO SUPPORTED MORE THAN 57,000 PEOPLE THROUGH VIRTUAL AND LOCAL PROGRAMMING. USO TRANSITION SPECIALISTS ARE AVAILABLE TO SUPPORT SERVICE MEMBERS AND MILITARY SPOUSES, REGARDLESS OF THEIR LOCATION.